Every book in the Berrett-Koehler catalog, in one place. Browse our full collection of titles spanning leadership, management, workplace culture, social change, and beyond.
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The latest offering from the bestselling duo of Bev Kaye and Sharon Jordan-Evans-who have sold over 800,000 copies of their previous titles in twenty-two languages-offers a radically simple idea: you can avoid having “exit” interviews when employees are leaving if you have “stay" interviews that will keep them.
Since 1999 Bev Kaye and Sharon Jordan-Evans have been teaching managers how to conduct stay interviews, a concept they originated. It seems so simple-just ask what would make your key employees stay. Yet most managers will admit they are not conducting stay interviews (and their bosses are not conducting them either!). Why? Because they're afraid of opening Pandora's box. They ask, “What if I ask my talented people what will keep them and they all say money or a promotion or a Tesla?” Good point. So the fear of being unable to deliver on someone's request gets in the way of having the most crucial dialogue of all.
This book highlights why stay interviews are important; it underscores the real costs of talent lost, both tangible and intangible. Kaye and Jordan-Evans teach managers to hold these conversations and to do so with joy-not dread. They equip them with an easy four-step process they can use when an employee tosses them a tough-to-deliver-on request. It works like magic. There is to date no stay interview guide designed for and written directly to managers; this will be the first.
Since 1999 Bev Kaye and Sharon Jordan-Evans have been teaching managers how to conduct stay interviews, a concept they originated. It seems so simple-just ask what would make your key employees stay. Yet most managers will admit they are not conducting stay interviews (and their bosses are not conducting them either!). Why? Because they're afraid of opening Pandora's box. They ask, “What if I ask my talented people what will keep them and they all say money or a promotion or a Tesla?” Good point. So the fear of being unable to deliver on someone's request gets in the way of having the most crucial dialogue of all.
This book highlights why stay interviews are important; it underscores the real costs of talent lost, both tangible and intangible. Kaye and Jordan-Evans teach managers to hold these conversations and to do so with joy-not dread. They equip them with an easy four-step process they can use when an employee tosses them a tough-to-deliver-on request. It works like magic. There is to date no stay interview guide designed for and written directly to managers; this will be the first.
This is the first book to provide a complete and detailed methodology for developing sound theory in applied disciplines, which are academic and professional fields that apply scientific knowledge to professional practice, such as management, nursing, psychology human resource development, and many more.
World-renowned business strategist and bestselling author (The Experience Economy, 140,00 copies sold), Joe Pine teams up with Kim Korn to take the next step after The Experience Economy. They offer a revolutionary new model to help businesses understand and develop a strategy for harnessing the limitless potential of digital technology to create memorable, enriching customer experiences.
This essential guidebook—created by the founder of Cancer Kids First, the world’s largest youth-led cancer nonprofit—gives young changemakers the exact blueprint they need to turn big ideas into real-world impact.
Young people are driving social change like never before—but many passionate activists lack the roadmap to turn their ideas into sustainable organizations. In this guide, Olivia Zhang, who launched Cancer Kids First at age fourteen after losing two loved ones to cancer, delivers the comprehensive nonprofit playbook she wishes she’d had when first starting out. Now a student at Harvard University and a recent inductee into the Forbes 30 Under 30 list for Social Impact (she was the youngest honoree in her category in 2026), Zhang shares her journey of scaling a youth-led charity to reach over 10,000 patients across twenty-two countries.
Readers will receive the following:
Drawing from her viral Google Docs guide—which garnered more than 400,000 views—Zhang transforms trial-and-error lessons into an actionable blueprint, covering startup essentials, growth strategies, and the authentic leadership challenges unique to young founders. Whether you’re in high school or college, for every passionate young person who believes they can (and should) change the world—YOUth is the ultimate resource to make it happen.
Young people are driving social change like never before—but many passionate activists lack the roadmap to turn their ideas into sustainable organizations. In this guide, Olivia Zhang, who launched Cancer Kids First at age fourteen after losing two loved ones to cancer, delivers the comprehensive nonprofit playbook she wishes she’d had when first starting out. Now a student at Harvard University and a recent inductee into the Forbes 30 Under 30 list for Social Impact (she was the youngest honoree in her category in 2026), Zhang shares her journey of scaling a youth-led charity to reach over 10,000 patients across twenty-two countries.
Readers will receive the following:
- Step-by-step instructions on legal filing, branding, teambuilding, and fundraising
- Practical worksheets, checklists, and actionable exercises
- A Gen-Z–friendly format with emojis and approachable language
- Proven strategies from Zhang’s journey of scaling Cancer Kids First globally
Drawing from her viral Google Docs guide—which garnered more than 400,000 views—Zhang transforms trial-and-error lessons into an actionable blueprint, covering startup essentials, growth strategies, and the authentic leadership challenges unique to young founders. Whether you’re in high school or college, for every passionate young person who believes they can (and should) change the world—YOUth is the ultimate resource to make it happen.
If trainers want to truly make an impact on organizations, what they need is a new mindset, not a new technique. Drawing on examples from major companies and their own years of experience, the authors inspire trainers to have the courage to break away from the usual ways of doing things and identify what is really needed and what really works.
On-the-Job Training (OJT) is the single most used training method in organizations today. But it is also the most misused-because very few of those doing OJT are ever trained how to do it. In Hands-On Training Gary Sisson draws on his thirty-five years of experience to lay out a simple, systematic approach to OJT that can be understood and applied by anyone in any organization-- managers, line or staff supervisors, employees and both internal and external human resource and training professionals.
One of the most provocative and revolutionary books written on leadership, business, and organizational design, Stewardship remains just as relevant, even twenty years later, to transforming our organizations for the common good of the wider community.
The World Cafe is a flexible, easy-to-use process for fostering collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. Based on living systems thinking, this innovative approach creates dynamic networks of conversation that can catalyze an organization or community's own collective intelligence around its most important questions.
Filled with stories of actual Cafe dialogues in business, education, government, and community organizations across the globe, this uniquely crafted book demonstrates how the World Cafe can be adapted to any setting or culture. Examples from such varied organizations as Hewlett-Packard, American Society for Quality, the nation of Singapore, the University of Texas, and many others, demonstrate the process in action.
Along with its seven core design principles, The World Cafe offers practical tips for hosting "conversations that matter" in groups of any size- strengthening both personal relationships and people's capacity to shape the future together.
Filled with stories of actual Cafe dialogues in business, education, government, and community organizations across the globe, this uniquely crafted book demonstrates how the World Cafe can be adapted to any setting or culture. Examples from such varied organizations as Hewlett-Packard, American Society for Quality, the nation of Singapore, the University of Texas, and many others, demonstrate the process in action.
Along with its seven core design principles, The World Cafe offers practical tips for hosting "conversations that matter" in groups of any size- strengthening both personal relationships and people's capacity to shape the future together.
One of businesses greatest modern challenges is navigating the inevitable culture clashes that come with a global workplace. Michael Landers says the solution is deceptively simple: by becoming aware of your own culturally conditioned beliefs and practices, you can more easily recognize and adapt to those other cultures.
In an era when people and money are flowing fast across international boundaries, physically and virtually, culture crashes have become increasingly frequent, says international business consultant Michael Landers. A culture crash is what happens when someone unwittingly offends, frustrates or mystifies a person from a different culture. This can lead to lost business, hurt feelings, damaged relationships, even international incidents, as when Bill Gates shook his South Korean host with one hand when he was supposed to use two (very disrespectful).
So are culture crashes inevitable? No! All cultures fall into certain broad categories, and if you can figure out what kind of culture you're dealing with you can avoid committing a major faux pas. Landers first helps you become aware of your own culturally conditioned behaviors, perceptions and values, which seem so “normal” you don't even notice them (kind of like thinking you're not the one with an accent). Then he shows you how to figure out where a culture lies along continuums like individualistic vs. collectivist, direct vs. indirect, punctual vs. relaxed, and formal vs. informal. Filled with dozens of instructive and entertaining stories, this book will point you in the right direction as you navigate through the new global era.
In an era when people and money are flowing fast across international boundaries, physically and virtually, culture crashes have become increasingly frequent, says international business consultant Michael Landers. A culture crash is what happens when someone unwittingly offends, frustrates or mystifies a person from a different culture. This can lead to lost business, hurt feelings, damaged relationships, even international incidents, as when Bill Gates shook his South Korean host with one hand when he was supposed to use two (very disrespectful).
So are culture crashes inevitable? No! All cultures fall into certain broad categories, and if you can figure out what kind of culture you're dealing with you can avoid committing a major faux pas. Landers first helps you become aware of your own culturally conditioned behaviors, perceptions and values, which seem so “normal” you don't even notice them (kind of like thinking you're not the one with an accent). Then he shows you how to figure out where a culture lies along continuums like individualistic vs. collectivist, direct vs. indirect, punctual vs. relaxed, and formal vs. informal. Filled with dozens of instructive and entertaining stories, this book will point you in the right direction as you navigate through the new global era.
Many new ways of changing organizations have become popular, replacing the old top-down change methods with methods that engage everyone in the organization. This is an extensively revised, updated, and expanded edition of one of the original and leading guides to the core principles that underlie all of these new change methods and make them successful. Over 25,000 of the original sold.
Benefit corporations include positive impact on society, workers, the community, and the environment as part of their legally defined goals in addition to profit. This is the first authoritative guide for attorneys and executives to the statutes, rules, and requirements for this growing and radically different type of corporation
There is currently no single work that covers the theory and practice of benefit corporation law, even though legislation has now been adopted by thirty-two US jurisdictions. There are already 3,000 benefit corporations in the United States, and the number of companies, as well as the number of investors, is increasing.
The book is primarily intended to explain to lawyers why their clients may want this form of corporation, how to help them opt in, and then how to operate-although it's also intended to be usable by interested nonlawyers. It includes a context-setting discussion of the CSR movement and how traditional corporate law conflicts with the general move to responsible corporate governance. The appendices-forms for converting to benefit corporation status, a comparison of different statutes, a decision-making rubric, and more-will be particularly helpful to both practitioners and the DIY crowd-including start-ups that are trying to reduce legal costs.
There is currently no single work that covers the theory and practice of benefit corporation law, even though legislation has now been adopted by thirty-two US jurisdictions. There are already 3,000 benefit corporations in the United States, and the number of companies, as well as the number of investors, is increasing.
The book is primarily intended to explain to lawyers why their clients may want this form of corporation, how to help them opt in, and then how to operate-although it's also intended to be usable by interested nonlawyers. It includes a context-setting discussion of the CSR movement and how traditional corporate law conflicts with the general move to responsible corporate governance. The appendices-forms for converting to benefit corporation status, a comparison of different statutes, a decision-making rubric, and more-will be particularly helpful to both practitioners and the DIY crowd-including start-ups that are trying to reduce legal costs.
Award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.
Updated with 20% new material, including a brand-new chapter and discussion guide.
Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible in this fully expanded upon second edition.
Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including:
• drafting of the US Constitution
• ending bitter disputes in the NFL and NHL
• and beating the odds in complex business situations.
He also shows how these same principles and tactics can be applied in everyday life, whether in a job interview or even negotiating with children. Brand new to this edition is a chapter on challenges facing today's world including how to effectively negotiate in virtual spaces, incorporate AI in your toolkit, and tackle increased polarization.
With conflict escalating and no one willing to back down, Malhotra reminds us that negotiation is always, fundamentally, about human interaction. No matter how high the stakes the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.
Updated with 20% new material, including a brand-new chapter and discussion guide.
Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible in this fully expanded upon second edition.
Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including:
• drafting of the US Constitution
• ending bitter disputes in the NFL and NHL
• and beating the odds in complex business situations.
He also shows how these same principles and tactics can be applied in everyday life, whether in a job interview or even negotiating with children. Brand new to this edition is a chapter on challenges facing today's world including how to effectively negotiate in virtual spaces, incorporate AI in your toolkit, and tackle increased polarization.
With conflict escalating and no one willing to back down, Malhotra reminds us that negotiation is always, fundamentally, about human interaction. No matter how high the stakes the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.
You are more than a mouse in someone else's maze. In this business fable, Harvard Business School professor and bestselling author Deepak Malhotra encourages readers to control your own destiny rather than chase blindly after it.
Leaders all have stories-the events, perspectives, and behaviors that constitute who they are-but few are aware of what that story is or what is says about them. Leadership development expert Tim Tobin show how, by thinking of themselves as literally writing a story -with a plot, theme, characters, and an arc-leaders can take control of their story and become more effective, insightful, and inspiring.
