Books

The bestselling guide on empowering introverted leaders to thrive in an extroverted world.

Now updated with 20% new content, including strategies for remote and hybrid workplaces.

In this expanded third edition of the bestselling The Introverted Leader, Jennifer Kahnweiler equips introverted leaders with essential tools for success in an extrovert-centric business world. With over 120,000 copies sold across multiple languages, this timely update addresses the evolving needs of introverted leaders, including in navigating remote and hybrid work environments such as:


• Navigating the challenges of Zoom calls
• Getting noticed when working remotely
• Applying innovative meeting techniques for engaging introverts

Kahnweiler's proven four-step strategy based on lessons from thousands of introverted leaders-Prepare, Presence, Push, and Practice-provides a concrete framework for introverts to leverage their natural strengths and overcome challenges in key areas such as public speaking, project management, and networking. The book includes:


• Practical applications of the 4 Ps approach in six crucial workplace scenarios
• A new chapter on leading effectively in remote and hybrid spaces
• The “Quiet Wrap-Up Journal” An action-oriented study guide for ongoing development
• Customized hiring and coaching strategies for introverts

Drawing from extensive research and over 100 interviews, Kahnweiler demonstrates how introversion can be a leadership asset, particularly in listening and written communication. This essential guide empowers introverted leaders to embrace their authentic selves while advancing their careers and making meaningful contributions to their organizations.

Compiled from more than a decade of incisive writing about the deep change needed at the individual and political level, this anthology reveals bestselling author Thom Hartmann at his very best.

Master the essential actions that create lasting trust in any relationship, from the world's leading experts in workplace trust.

Trust is essential to all relationships, but knowing how to build and maintain it remains elusive. Drawing from three decades of research and consulting, trust experts Dennis and Michelle Reina provide a comprehensive roadmap for creating lasting trust in any relationship.

Through actionable frameworks, tools, and stories, readers will learn:

• Essential behaviors that build trust in character, communication, and capability
• How to foster an environment of openness where people feel heard and valued
• Ways to rebuild trust after breaches or betrayals
• Techniques for strengthening self-trust as the foundation for trusting others
• The role of gratitude in nurturing reciprocal trust

With the groundbreaking Reina Individual Trust Scale Assessment and concrete strategies for implementation, this essential guide equips readers to forge powerful bonds of trust that endure through uncertainty and change.

Ethical scandals are more and more in the public spotlight, and now millions of leaders and employees are required by law to undergo ethics training. In this book, the leading authority in the country on this topic provides practical tools to help readers sharpen their ethical sense, respond more intelligently to ethical issues, avoid ethical quagmires, and make better leadership and management decisions.

We are plagued today by a decline in ethical behavior. Scandals come so thick and fast that any attempt to list them is out of date in weeks if not days. But ethics isn't just a matter of headlines; it's a part of everyone's life. We're called on to make ethical decisions, large and small, all the time. This can be particularly tricky in the workplace, where our decisions can affect not just ourselves but coworkers, clients, customers, and even the entire company.

Existing ethics books are of limited use. They generally feature one author's opinions on very specific situations, which may well have nothing to do with the problems we're facing. And anyway, we don't need expert advice. Mark Pastin insists every one of us is qualified to resolve even the thorniest dilemmas ourselves, and in this profoundly practical book he gives us the tools to do just that.

Pastin argues that we all have an innate ethical--he calls it “the ethics eye.” The problem is, we're not aware we have it or how to develop it. Here he provides practical tools we can use to open up our ethics eye so that we can consistently see what is right and do it.

Make an Ethical Difference shows how to apply these tools using actual ethical dilemmas drawn from Pastin's decades of experience as an advisor to governments, corporations, and NGOs. The point is not to try to wedge your situation into one of the examples-it's to show how a tool that can be applied to any situation is used in one particular instance. And once you've reached a decision, Pastin offers strategies for building consensus with those who might disagree with you.

People often feel hopeless and skeptical that there is anything they as individuals can do to raise society's ethical level or resolve long-standing impasses. By using the unique tools in this book, we will gain confidence in our innate ethical sense and take actions that will elevate the ethical level of the groups and organizations we belong to and society as a whole.

As the 20th century dawned there was a silent but fateful transformation in the purpose of the American economy. Finance stopped serving industry and twisted industry to serve its own ends. THE SPECULATION ECONOMY shows this reversal of economic priorities, and its sometimes-disastrous consequences, demonstrated most recently by Enron.

Countless people face “integrity stress” in their daily work - where they feel pressure to compromise their values, life commitments and integrity with no choice but to make a “devil's bargain” at times. This book offers powerful understanding of what is really going on in these compromises, how people can escape the traps and hooks of organizational life by “playing a bigger game” -- which allows them to be true to themselves while also contributing more effectively in their work.

In this revised and updated new edition of a classic-over 560,000 copies sold and translated into 18 languages-is a practical guide for "unpacking" your physical, emotional, and intellectual baggage and "repacking" for the journey ahead.

The business world is desperate for leaders. Books and courses on leadership flood the market as companies search in vain for that one person who can make sense of their rapidly changing environment through assertiveness, charisma, and control. According to noted consultant Harrison Owen, our inability to locate such a person isn't the fault of our leaders, it's the fault of our expectations.
In today's world where chaos is "normal" and paradoxes can't be resolved, such old-style leaders no longer offer the solution. Today's world requires inspired leadership from all levels of the organization. "Inspired leadership" literally means in-spirited leadership, and this book explores the intimate connection between spirit and leadership it implies. It presents the radical notion that spirit is the most important ingredient of any organization and that leadership means opening space for that spirit to show up in powerful and productive ways.
The Spirit of Leadership lays out the New Rules of Leadership, rules which surprisingly turnOl organizations have always played by. For the keys to these new rules, the book turns to those who have always successfully operated apart from the levers of formal power and authority-women. Offering lessons from effective female strategies, it reveals the true functions of leadership: to evoke, grow, sustain, comfort, and raise the spirit.
Not to be confused with morale building, motivational techniques, or even the current fad of spirituality in business, The Spirit of Leadership digs deeper to show that, at its essence, leadership is our link to deep inner forces. It provides practical steps readers can use to uncover their own capacity for leadership in whatever position they find themselves, and to exercise that capacity both to enhance the performance of their organizations and to find their own fulfillment as complete human beings.

Overwhelmed at work? Overloaded by tasks? You need Zip Tips. These are easy-to-learn and fast-to-use "zipcuts" (shortcuts), "zipbots" (making your device your robot), and other tricks to save time and get more done on your iPhone, Droid, iPad, Outlook, Windows ay, Gmail, BlackBerry, and Lotus.

Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and competitive, managing our work relationships becomes even more essential and difficult. Now more than ever we need to work people smart. Working PeopleSmart describes the six core strategies used by people-smart individuals and shows how to apply them in the toughest workplace situations. Individuals who are people smart know how to open others up rather than make them defensive or resistant. They have a knack for diffusing tension rather than creating it. They set a good example through their own behavior on the job and can inspire and influence others with less developed skills. Working PeopleSmart can serve as your virtual coach to guide you through difficult work relationships skillfully. How do you deal with a critical colleague? Make your boss listen to you? React to an offensive joke? Get the resources you need? The authors look at over 50 real-life situations and offer people-smart prescriptions for handling them effectively. They provide coaching tips for each scenario and describe exactly what a people-smart response sounds like. As two psychologists with both organizational and clinical expertise, coauthors Mel Silberman and Freda Hansburg are highly qualified to deliver the message that we can emerge from even the toughest interpersonal moments on the job with dignity and grace. Where other books rely on typologies that categorize people according to their interpersonal styles and then offer advice on how to deal with each type, the strategies described in Working PeopleSmart are straightforward and universal. They can be used immediately to deal with any type of person or any situation, no matter how difficult or sensitive.

Jill Bamburg presents the first book to deal with a central issue for almost all small businesses: how to preserve one's values while simultaneously maintaining growth and competitiveness in the marketplace.

Too much to do! I never get anything done! I have so little control over my life!

These were thoughts Ray had as he headed home later for supper, confident his wife, Carol, would be sympathetic to his problem.

One sentence into unloading his problems on her, he heard, "Too much to do? Tell me about it!" Her problems were as big as or even bigger than his.

When they went to a friend for help, they discovered more than hope, "That sounds like us several years ago. But Coach Eric's Aligned Thinking not only solved those problems, it helped us to do what most people believe impossible: align every action to what we really want.

With mild hope and huge skepticism, Ray and Carol visited Coach Eric and gave him a description of their ideal professional and personal life. Coach Eric assured them that Aligned Thinking could help them enjoy each item on their list. However, when he asked them to add to their list "make every moment count so life becomes a celebration," Ray and Carol became even more skeptical.

Join Ray and Carol as they discover the proven power of Aligned Thinking.

In this book, Lisa Haneberg presents in her trademark breezy style the fundamentals of coaching across generational differences. As multiple generations now work in close quarters to one another, a guide that highlights the skills and techniques needed to coach across generational differences is an invaluable resource.

YES! Magazine has been at the forefront of reporting on the Occupy Wall Street/99% movement that has spread all over the U.S. and around the world. Now the editors of YES! have pulled together outstanding reports and analyses of the who, what, when, where, why, and how of this movement – especially the ways it “changes everything” in creating a world that works for the 99% and not just the top 1%.