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Authentic Conversations explores everyday workplace conversations and shows their power in transforming organizations and driving organizational performance. Traditional workplace conversations – which are based on a parent-child model – stymie growth and erode commitment. The Showkeirs advocate instead authentic conversations that are based on an adult-adult model. These conversations tell the truth, let go of the illusion of control, and view people as in charge of their own motivation. The result is a conversation revolution that creates greater commitment, real accountability for results, and improved organizational performance.
This bestselling conflict resolution book has helped thousands of people effectively collaborate across deep divides. Now it's been updated with 50 percent new material for an increasingly polarized world.
“Offers practical guidance for how to work with diverse others, which is a precondition for confronting many of the complex challenges we face.” -Morris Rosenberg, President, Pierre Elliott Trudeau Foundation
In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration-requiring harmony and agreement-is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
- Stretch to embrace conflict and connection
- Stretch to experiment and learn
- Stretch to step into the game
This substantially revised second edition adds multiple new chapters exploring how to work across deepening divides and with those we may never agree with. Using new case studies, a discussion guide, and frameworks for navigating permanent plurality in our polarized times, Kahane offers essential tools for transforming conflict into positive change.
“Offers practical guidance for how to work with diverse others, which is a precondition for confronting many of the complex challenges we face.” -Morris Rosenberg, President, Pierre Elliott Trudeau Foundation
In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration-requiring harmony and agreement-is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
- Stretch to embrace conflict and connection
- Stretch to experiment and learn
- Stretch to step into the game
This substantially revised second edition adds multiple new chapters exploring how to work across deepening divides and with those we may never agree with. Using new case studies, a discussion guide, and frameworks for navigating permanent plurality in our polarized times, Kahane offers essential tools for transforming conflict into positive change.
In this groundbreaking guide to building an ethical economy, Peter Brown and his colleagues at the Quaker Institute for the Future show readers how a system that embodies the core Quaker principle of "right relationship" can deliver a more equitable and sustainable future.
Gregory A. Garrett CPCM
Contract Administration and Closeout (Actionpack)
1595
$15.95
Unit price perGregory A. Garrett CPCM
Contract Administration and Closeout (Actionpack)
1595
$15.95
Unit price per
Many of today's business leaders champion learning as essential to business success, backing their belief with massive investments in Training and Development (T&D). In fact, T&D investments reach $56 billion per year in the U.S. alone. In this era of unprecedented opportunity, the time is right for T&D to become a full-fledged "player" in the world of business.
At issue, the authors contend, is T&D's inability to seize this opportunity and deliver unmistakable value to its most influential customers-the exectuvies who pay for trainiing services but are unable to see clear business value being returned on their companies' training investments. The authors also contend that T&D must alter the traditional precepts that keep it "separate form the business" and "out of the loop" strategically.
Van Adelsberg and Trolley suggest that the key to delivering unmistakable business value lies in transforming T&D-in spirit and in practice-from a funciton to a business. The authors draw on their experiences working inside Moore Corporation, DuPont, Mellon Bank, Kaiser Permanente, Texas Instruments, and other top businesses to illustrate how "Running Training Like a Business":
1. Eliminates the many hidden costs of training;
2. Re-focuses T&D from delivering training content to addressing business issues;
3. Makes T&D a full stategic partner in business decision making;
4. Ensures that training measurement is "baked in, not bolted on";
5. Improves the effectiveness and efficiency of internal and/or external T&D organizations.
Trolley and van Adelsberg lead the reader through a proven four-step process for transforming traditional training organizations into training enterprises capable of delivering unmistakable value, quarter after quarter and year after year.
At issue, the authors contend, is T&D's inability to seize this opportunity and deliver unmistakable value to its most influential customers-the exectuvies who pay for trainiing services but are unable to see clear business value being returned on their companies' training investments. The authors also contend that T&D must alter the traditional precepts that keep it "separate form the business" and "out of the loop" strategically.
Van Adelsberg and Trolley suggest that the key to delivering unmistakable business value lies in transforming T&D-in spirit and in practice-from a funciton to a business. The authors draw on their experiences working inside Moore Corporation, DuPont, Mellon Bank, Kaiser Permanente, Texas Instruments, and other top businesses to illustrate how "Running Training Like a Business":
1. Eliminates the many hidden costs of training;
2. Re-focuses T&D from delivering training content to addressing business issues;
3. Makes T&D a full stategic partner in business decision making;
4. Ensures that training measurement is "baked in, not bolted on";
5. Improves the effectiveness and efficiency of internal and/or external T&D organizations.
Trolley and van Adelsberg lead the reader through a proven four-step process for transforming traditional training organizations into training enterprises capable of delivering unmistakable value, quarter after quarter and year after year.
Combining the talents of a professor of religion and an expert on workplace dynamics, this book continues the tradition begun by its bestselling predecessor, What Would Buddha Do (more than 30,000 copies sold), as yet another perfect tool for bringing bite-size chunks of Buddhist wisdom to give meaning to and resolve common conflicts found in everyday work.
With a government held hostage by poisonous partisan gridlock, there has never been a greater need for changing our political process. The transpartisan movement offers hope for finding common ground.
Our country's motto is “E Pluribus Unam-“out of many, one”-but you'd never know it now, says activist Mark Gerzon. The United States seems hopelessly divided. In the past, Americans could disagree without demonizing each other. But now healthy partisan debate has been replaced by brutal political brawling, where nothing but winning matters. Loyalty to party has replaced love of country.
The solution, says Gerson, is to become transpartisan. This doesn't mean adopting a new set of political beliefs. “Transpartisan” is an adjective, not another ism. You can be a transpartisan Democrat, a transpartisan Republican, or a transpartisan independent. It is about the how, not the what, a way of conducing politics and solving problems that is the opposite of the hyperpartisanship destroying our country. If you're open to learning instead of insisting you already have all the answers; if you're open to change instead of remaining where you've always been; if you're open to working with people you disagree with instead of vilifying them; if you're open to finding new solutions instead of clinging to the same old positions; in short, if you place country above party, you are a transpartisan!
Gerzon describes the roots and core beliefs of the movement, and uses real-world examples to show how transpartisans are already making a difference all over America. This book, at its core, is about what has made America great - and what can restore that greatness if we seize the opportunities before us.
Our country's motto is “E Pluribus Unam-“out of many, one”-but you'd never know it now, says activist Mark Gerzon. The United States seems hopelessly divided. In the past, Americans could disagree without demonizing each other. But now healthy partisan debate has been replaced by brutal political brawling, where nothing but winning matters. Loyalty to party has replaced love of country.
The solution, says Gerson, is to become transpartisan. This doesn't mean adopting a new set of political beliefs. “Transpartisan” is an adjective, not another ism. You can be a transpartisan Democrat, a transpartisan Republican, or a transpartisan independent. It is about the how, not the what, a way of conducing politics and solving problems that is the opposite of the hyperpartisanship destroying our country. If you're open to learning instead of insisting you already have all the answers; if you're open to change instead of remaining where you've always been; if you're open to working with people you disagree with instead of vilifying them; if you're open to finding new solutions instead of clinging to the same old positions; in short, if you place country above party, you are a transpartisan!
Gerzon describes the roots and core beliefs of the movement, and uses real-world examples to show how transpartisans are already making a difference all over America. This book, at its core, is about what has made America great - and what can restore that greatness if we seize the opportunities before us.
In this capstone work of his career, the creator of open space technology applies his lifetime of knowledge and experience to showing how self-organization is the most powerful force in creating high-performing organizations and to detailing the steps to unleash and leverage this power.
Appreciative Intelligence provides a new answer to what enables successful people to dream up their extraordinary and innovative ideas; why employees, partners, colleagues, investors, and other stakeholders join them on the path to their goals, and how they achieve these goals despite obstacles and challenges. It is not simple optimism. People with appreciative intelligence are realistic and action oriented--they have the ability not just to identify positive potential, but to devise a course of action to take advantage of it.
Drawing on their own original research and recent discoveries in psychology and cognitive neuroscience, Thatchenkery and Metzker outline the evidence for appreciative intelligence, detail its specific characteristics, and show how you can develop this skill and use it in your own life and work. They show how the most successful leaders are able to spread appreciative intelligence throughout an organization, and they offer tools and exercises you can use to increase your own level of appreciative intelligence and so become more creative, resilient, successful, and personally fulfilled.
Drawing on their own original research and recent discoveries in psychology and cognitive neuroscience, Thatchenkery and Metzker outline the evidence for appreciative intelligence, detail its specific characteristics, and show how you can develop this skill and use it in your own life and work. They show how the most successful leaders are able to spread appreciative intelligence throughout an organization, and they offer tools and exercises you can use to increase your own level of appreciative intelligence and so become more creative, resilient, successful, and personally fulfilled.
In today's fast-paced business environment, frequent feedback and “course correction” is absolutely vital. But about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and-whether intentionally or not-adversarial, and therefore ineffective. Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback:
• Timeliness
• Balance
• Focus
• Specificity
• Follow-up
Formula 2+2 shows how to foster a culture of continuous feedback which increases the effectiveness of the manager, protects the spirit and dignity of employees, and provides a systematic approach to reinforcing and improving employee performance.
• Timeliness
• Balance
• Focus
• Specificity
• Follow-up
Formula 2+2 shows how to foster a culture of continuous feedback which increases the effectiveness of the manager, protects the spirit and dignity of employees, and provides a systematic approach to reinforcing and improving employee performance.
The Arivind Eye Care System treats 2.7 million patients a year in the developing world for blindness and other eye problems and seems to violate every rule of business. Patients pay what they want (if they pay at all, which most don't), it deliv-ers services for one percent of the cost of comparable care in developed countries, functions at many times the volume with a lower complication rate, and is com-pletely self-sustaining. This book is the first to tell its extraordinary story.
By bestselling author Ken Blanchard (whose 40+ books have sold over 18 million copies), KNOW CAN DO! tells the story of how a well known author learns to bridge the gap between what we all know-all the advice we've taken in from books, seminars, etc.-and how we actually use that knowledge.
The only book that tackles how to manage the human factors and provide leadership before, during, and after catastrophic events provoked by nature, accidents, or acts of violence. The potential damage that can occur due to inadequate preparation makes this an issue too important to ignore.
Building on the success of her classic, bestselling book, Change Your Questions, Change Your Life (over 100,000 copies sold), Marilee Adams shows in this new book how teachers and other education professionals can change their own and their students' lives by developing an active, inquiring mindset and igniting a lifelong love of learning.
Millions of consumers are actively seeking to unlock their potential and looking for businesses that can help. Tara-Nicholle Nelson shows companies how to create a two-way love affair with these “transformational consumers.”
The members of a massive and growing customer group are highly engaged with one subject: changing their own behavior to be healthier, wealthier, and wiser. Unlike the average consumer, these people are eager and excited to connect with businesses-if they'll help them make these very difficult changes. Nelson calls these people “transformational consumers.”
This book helps leaders understand these consumers, learn the business of behavior change, and rethink their products, services, marketing, and companies to meet the demands of this hypergrowth, trillion-dollar-plus transformational consumer market. Through revealing examples and case studies, Nelson details seven shifts that businesses must make to engage transformational consumers: change what you sell, change your business model, change how you define “your customer,” change your marketing, change your metrics, change how you define “the competition,” and change your culture. The companies that successfully reorient to reach and engage transformational consumers will escape the problem of disengagement and will continue to thrive, no matter how many new social media channels, distracting apps, or competitors they face.
The members of a massive and growing customer group are highly engaged with one subject: changing their own behavior to be healthier, wealthier, and wiser. Unlike the average consumer, these people are eager and excited to connect with businesses-if they'll help them make these very difficult changes. Nelson calls these people “transformational consumers.”
This book helps leaders understand these consumers, learn the business of behavior change, and rethink their products, services, marketing, and companies to meet the demands of this hypergrowth, trillion-dollar-plus transformational consumer market. Through revealing examples and case studies, Nelson details seven shifts that businesses must make to engage transformational consumers: change what you sell, change your business model, change how you define “your customer,” change your marketing, change your metrics, change how you define “the competition,” and change your culture. The companies that successfully reorient to reach and engage transformational consumers will escape the problem of disengagement and will continue to thrive, no matter how many new social media channels, distracting apps, or competitors they face.
Whether for fear of an uncertain economy or reluctance to deal with the inevitable stresses of looking for work, many people feel unwilling or unable to change jobs. So they simply "quit on the job." They disengage, produce less, and bide their time in quiet dissatisfaction, making themselves, and often their coworkers, family, and friends miserable. But there is an alternative.
Love It, Don't Leave It provides readers with 26 ways to make their current work environment more satisfying. Presented in an appealing, accessible A-to-Z format, Love It, Don't Leave It includes strategies for improving communication, stimulating career growth, balancing work with family, and much more. Designed for workers at any age and at any stage, Love It, Don't Leave It helps people assume responsibility for the way their work lives work. Readers who try just a few of the strategies in this book may find that the job they want is the job they already have.
Love It, Don't Leave It provides readers with 26 ways to make their current work environment more satisfying. Presented in an appealing, accessible A-to-Z format, Love It, Don't Leave It includes strategies for improving communication, stimulating career growth, balancing work with family, and much more. Designed for workers at any age and at any stage, Love It, Don't Leave It helps people assume responsibility for the way their work lives work. Readers who try just a few of the strategies in this book may find that the job they want is the job they already have.