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“Chad Ford reminds us that humanity lies within all of us, and although conflict is everywhere in today's world, we have the tools we need to overcome obstacles and to thrive. This is a fantastic, timely book that I highly recommend."
-Steve Kerr, Head Coach, Golden State Warriors
Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight.
To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way. We have to open ourselves up with no guarantee that anyone on the other side will do the same. While this can feel even more dangerous than conflict itself, it allows us to see the humanity of others so clearly that their needs and desires matter to us as much as our own.
Ford shows dangerous love in action through examples ranging from his work in the Middle East to a deeply moving story about reconciling with his father. He explains why we disconnect from people at the very time we need to be most connected and the predictable patterns of justification and escalation that ensue. Most importantly, he gives us a path to practice dangerous love in the conflicts that matter most to us.
-Steve Kerr, Head Coach, Golden State Warriors
Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight.
To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way. We have to open ourselves up with no guarantee that anyone on the other side will do the same. While this can feel even more dangerous than conflict itself, it allows us to see the humanity of others so clearly that their needs and desires matter to us as much as our own.
Ford shows dangerous love in action through examples ranging from his work in the Middle East to a deeply moving story about reconciling with his father. He explains why we disconnect from people at the very time we need to be most connected and the predictable patterns of justification and escalation that ensue. Most importantly, he gives us a path to practice dangerous love in the conflicts that matter most to us.
For leaders, facilitators, social change agents, and anyone charged with convening groups, Baldwin and Linnea offer a foundational guide to circle process, the simple yet profound practice through which people sit within a negotiated social frame that fosters clear speaking, compassionate listening, and the making of well-grounded decisions.
As Ken Blanchard, John Carlos, and Alan Randolph clearly demonstrated in their previous bestseller, Empowerment Takes More Than a Minute, empowerment is not a goal that can be achieved in a minute. Empowerment is a process that requires ongoing effort, awareness, and commitment to transforming the hierarchy. This essential guide offers managers detailed, hands-on answers to their real-life questions about how, exactly, they can navigate the journey to empowerment.
Written in an easily accessible Q&A format, the book closely examines and expands on the three keys to empowerment originally presented in Empowerment Takes More Than a Minute-sharing information, creating autonomy through boundaries, and replacing the hierarchy with teams. It clearly outlines the promises and challenges of each stage of the journey, providing managers with thought-provoking questions, clear advice, effective activities, and action tools that will help them create a culture of empowerment. Wherever they are in the journey, managers will find a clear roadmap in this user-friendly action guide.
Written in an easily accessible Q&A format, the book closely examines and expands on the three keys to empowerment originally presented in Empowerment Takes More Than a Minute-sharing information, creating autonomy through boundaries, and replacing the hierarchy with teams. It clearly outlines the promises and challenges of each stage of the journey, providing managers with thought-provoking questions, clear advice, effective activities, and action tools that will help them create a culture of empowerment. Wherever they are in the journey, managers will find a clear roadmap in this user-friendly action guide.
There is a growing epidemic afflicting people working in social change that is rarely talked about - burnout. Laura van Dernoot Lipsky, bestselling author of Trauma Stewardship, offers The Age of Overwhelm as the salve for healing.
Burnout is affecting people working towards social change and is a major obstacle slowing our potential for progress. The Age of Overwhelm reveals effective applications for self-care that ensures how readers can continue to show up to tackle systemic problems. A way to show up more effectively is to think small. The challenge to showing up is that everything is built into a big issue or obstacle that drains energy and becomes an insurmountable task, which fosters frustration and anxiety. The tools in this book are based on the general operating principle that less is more. Doing less of what we usually do and instead focusing on a "smaller" aspect results in more impact in general while also preserving our physical and mental well-being. The Age of Overwhelm distills four key elements that allow readers to continue contributing to causes without suffering burnout. Lipsky teaches readers how to work towards focused and achievable goals, release pain with self-care, and be open to continual learning while letting go of what can't be controlled. Particularly in times of political turmoil and increased isolation, there is a critical need for self-care for people who are working towards long-term equality.
Burnout is affecting people working towards social change and is a major obstacle slowing our potential for progress. The Age of Overwhelm reveals effective applications for self-care that ensures how readers can continue to show up to tackle systemic problems. A way to show up more effectively is to think small. The challenge to showing up is that everything is built into a big issue or obstacle that drains energy and becomes an insurmountable task, which fosters frustration and anxiety. The tools in this book are based on the general operating principle that less is more. Doing less of what we usually do and instead focusing on a "smaller" aspect results in more impact in general while also preserving our physical and mental well-being. The Age of Overwhelm distills four key elements that allow readers to continue contributing to causes without suffering burnout. Lipsky teaches readers how to work towards focused and achievable goals, release pain with self-care, and be open to continual learning while letting go of what can't be controlled. Particularly in times of political turmoil and increased isolation, there is a critical need for self-care for people who are working towards long-term equality.
Facilitation expert Larry Dressler's Consensus Through Conversation is a guide for the effective facilitation and practice of one of business's most popular - but most widely misunderstood - decision-making models: consensus.
In his groundbreaking book Somebodies and Nobodies, Robert Fuller identified a form of domination that everyone has experienced but few dare to protest: rankism, abuse of the power inherent in rank to exploit and humiliate someone of lower rank. It plays a role in just about every form of social oppressionÑracism, sexism, homophobia, and religious intolerance all have a significant element of rankism in them.
Most everyone has felt the sting of rankism--at the hands of a dictatorial boss, a condescending teacher, an arrogant doctor, or an imperious bureaucrat. But, equally, most everyone has inflicted it on someone of lower rank. That we are, all of us, both victims and perpetrators of rankism mandates a novel, multifaceted strategy for confronting it.
Fuller isn't proposing that we do away with rank--without it organizations become dysfunctional. He's not advocating an egalitarian society where all are equal in rank but rather a "dignitarian" one where all are equal in dignity: a society in which rankholders are held accountable, rankism is shunned, and dignity is broadly protected.
Most everyone has felt the sting of rankism--at the hands of a dictatorial boss, a condescending teacher, an arrogant doctor, or an imperious bureaucrat. But, equally, most everyone has inflicted it on someone of lower rank. That we are, all of us, both victims and perpetrators of rankism mandates a novel, multifaceted strategy for confronting it.
Fuller isn't proposing that we do away with rank--without it organizations become dysfunctional. He's not advocating an egalitarian society where all are equal in rank but rather a "dignitarian" one where all are equal in dignity: a society in which rankholders are held accountable, rankism is shunned, and dignity is broadly protected.
Leadership coach, consultant, and keynote speaker Steve Arneson, named one of the country's top 25 leadership coaches by Leadership Excellence Magazine, helps aspiring leaders overcome cutbacks in corporate training and "pull themselves up" the leadership ladder in 50 practical, tested tips.
It's shocking but true. The VA health system has quietly accomplished everything that the country expected from health reform but didn't achieve: lower costs, better health outcomes, and a cutting-edge electronic health-record system. With the 2010 health reform under fire, the VA's technology-based model may well be the way to better health care for everyone-and Phillip Longman explains how and why.
Renowned scholars and consultants Monica Worline and Jane Dutton offer a new argument for compassion in organizations, showing leaders how to tap their innate ability for compassion to create more effective and humane workplaces.
We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.
Scholars and consultants Monica Worline and Jane Dutton approach compassion in organizations through the lens of new research that helps us see what compassion is, how we can create it in our everyday work, and the benefits it offers to both individuals and organizations. They reveal why compassion is integral to recruiting and retaining talented people, essential to delivering high quality service and rapid innovation, and inextricably linked to engagement, collaboration, and adaptability. They even include a tool for assessing your organization's “compassion potential.” This book gives us the tools to build skill in creating compassion and invigorating the humanity of our basic institutions.
We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.
Scholars and consultants Monica Worline and Jane Dutton approach compassion in organizations through the lens of new research that helps us see what compassion is, how we can create it in our everyday work, and the benefits it offers to both individuals and organizations. They reveal why compassion is integral to recruiting and retaining talented people, essential to delivering high quality service and rapid innovation, and inextricably linked to engagement, collaboration, and adaptability. They even include a tool for assessing your organization's “compassion potential.” This book gives us the tools to build skill in creating compassion and invigorating the humanity of our basic institutions.
Polls consistently show that most Americans are progressives at heart. In FRAMING THE FUTURE political consultant and communications expert Bernie Horn shows how the 3 core progressive values-Freedom, Opportunity, Security-define the collective aspirations that drive our nation, and how progressives can use this framework of values to communicate effectively with “persuadable” voters.
Alec Levenson's immensely practical guide shows every organization that uses employee surveys or is considering using them how to make them more effective, valuable, and reliable-and how to make better use of them.
Written by a premier group of 21 thinkers from around the world, the second edition of Alternatives to Economic Globalization lays out democratic, ecologically sound, socially just alternatives to corporate globalization more fully, specifically, and thoughtfully than has ever been done before. Focusing on constructive, achievable goals, the authors present ten governing principles for establishing truly sustainable societies and describe alternatives to the World Bank, the IMF, and the WTO that would better serve the needs of the planet. They offer detailed proposals for protecting vital goods and services from corporate exploitation, limiting corporate privileges and power, rebuilding economies to make them more responsive to human needs, and more.
This revised and expanded edition features a new opening chapter on the global balance of power, a new section on the media and globalization, and a new final chapter on what ordinary citizens can do to fight the injustices of globalization. It also includes many new charts, sidebars, and other updated information.
This revised and expanded edition features a new opening chapter on the global balance of power, a new section on the media and globalization, and a new final chapter on what ordinary citizens can do to fight the injustices of globalization. It also includes many new charts, sidebars, and other updated information.
The card deck version of this international bestseller playfully challenges you to get more of the important things done. You'll stop procrastinating and start eating those frogs in no time!
Personal productivity books are great-until you try to implement the advice inside. Taking the two-dimensional advice from a page and turning it into real life habits is the biggest challenge for many self-help devotees. This card deck tackles that very stumbling block, offering interactive daily exercises, motivational self-rewards, and a plethora of ugly frogs to help readers take decisive action to take control of their time and Eat That Frog!
Personal productivity books are great-until you try to implement the advice inside. Taking the two-dimensional advice from a page and turning it into real life habits is the biggest challenge for many self-help devotees. This card deck tackles that very stumbling block, offering interactive daily exercises, motivational self-rewards, and a plethora of ugly frogs to help readers take decisive action to take control of their time and Eat That Frog!
Everyone knows that today's rate of technological change is unprecedented. With technological breakthroughs from the Internet to cell phones to digital music and pictures, everyone knows that the social impact of technology has never been as profound.
Future Hype surveys the past few hundred years to show that many of the technologies we now take for granted transformed society in far more dramatic ways than recent developments so often touted as unparalleled and historic. Seidensticker exposes the hidden costs of technology and will help both consumers and businesses take a shrewder position when the next 'essential' innovation is trotted out.
Future Hype surveys the past few hundred years to show that many of the technologies we now take for granted transformed society in far more dramatic ways than recent developments so often touted as unparalleled and historic. Seidensticker exposes the hidden costs of technology and will help both consumers and businesses take a shrewder position when the next 'essential' innovation is trotted out.
Harvard University professor and U.S. Intelligence Science Board member J. Richard Hackman reveals how to make teams more effective in solving hard, complex problems in intelligence work and other challenging, high-pressure areas.
Hanna Andersson founder Gun Denhart and BALLE co-founder Laury Hammel show how every aspect of a business (from product creation to employee recruitment to vendor selection) holds the dual promise of bigger profits and a stronger local community.
Every day we work with others to solve problems and make decisions, but the experience is often stressful, frustrating, and inefficient. In How to Make Collaboration Work, David Straus, a pioneer in the field of group problem solving, introduces five principles of collaboration that have been proven successful time and again in nearly every conceivable setting.
Straus draws on his thirty years of personal and professional experience to show how these principles have been applied by organizations as diverse as Ford Motor Company, the U.S. Environmental Protection Agency, Harvard Business School Publishing, Boston Public Schools, Kaiser Permanente, the city of Denver, and many others.
How to Make Collaboration Work shows how collaboration can become a joy rather than a chore-a kind of chemical reaction that releases far more energy than it consumes.
Straus draws on his thirty years of personal and professional experience to show how these principles have been applied by organizations as diverse as Ford Motor Company, the U.S. Environmental Protection Agency, Harvard Business School Publishing, Boston Public Schools, Kaiser Permanente, the city of Denver, and many others.
How to Make Collaboration Work shows how collaboration can become a joy rather than a chore-a kind of chemical reaction that releases far more energy than it consumes.
Cutting through the confusion and disinformation about the fastest-growing corporate learning methodology, EXECUTIVE COACHING FOR RESULTS offers human resources and leadership development practitioners the definitive guide to making effective-and cost-effective-use of the crucial training tool of executive coaching in their corporations.