Higher Education

Deliver razor-sharp points in all of your work communications! This updated classic enables you to captivate any audience, create meaningful impact, and make your words matter.

Every time you communicate, you're trying to move someone to feel, think, and act. You're trying to make a point. But very few communicators-regardless of their purpose or position-know their points, have true points, or even understand what a point is, rendering themselves pointless.

In this expanded second edition of the bestselling Get to the Point!, Joel Schwartzberg draws on his decades of experience as a strategic communications executive and public speaking coach to deliver a masterclass in high-impact communications for the digital age.

The new edition features a substantial amount of new content, including surprising research, real-world insight, and actionable tips that meet the modern needs of professionals up and down the organizational chart.

Using his trademark encouraging and often humorous voice, Schwartzberg helps you:

•Understand the Power of Points: Learn how points outperform topics, themes, and observations.
•Identify and Elevate Your Key Points: Create impactful speeches and slide presentations, emails and work chats, and Zoom and in-person meeting communications
•Distill Complex Ideas: Transform complicated concepts into crystal-clear messages.
•Boost Leadership Perceptions: Enhance impressions of competence and confidnce.
•Hook Audiences: Start and finish with compelling openings and closings.
•Tell Impactful Stories: Use stories, examples, and data in a way that highlights your points, not distract from them.
•Conquer Public Speaking Jitters: Use proven techniques to stay calm and in control
•Leverage AI Tools: Use artificial intelligence to support-not replace-effective communication
•Avoid Common Pitfalls: Sidestep the landmines that derail most communicators.

Whether you're a C-suite executive, salesperson, scientist, or student, Get to the Point! is a blueprint for evolving your written and spoken communications from informing to inspiring and pointless to powerful.

Don't just share ideas and make an impression. Champion your points and make a difference!

Based on the bestseller Change Your Questions, Change Your Life, this workbook is a practical guide that helps readers ask the right questions for successful change.

In the bestselling classic Change Your Questions, Change Your Life, Marilee Adams introduces the Question Thinking method, which uses questions to help people make wiser choices, find solutions, and transform their lives. This standalone workbook puts the ideas of the original book into action and makes them easy to implement.

Along with summarizing the concepts in Change Your Questions, Change Your Life, the workbook includes plenty of tools, warm-up exercises, and learning scenarios that help readers apply Question Thinking in their personal and professional lives. Readers will learn how to use the Choice Map, identify and switch from a Judger to Learner mindset, and facilitate effective meetings and conversations. Thoroughly engaging, the book has a strong narrative voice that makes the reader feel a deep connection to the author and is designed to deliver tangible benefits.

How can the world's nearly 3 billion who live on $2 a day or less be lifted out of poverty? Paul Polak (bestselling author of Out of Poverty) and the organizations he has founded have pioneered methods that have already helped nearly 20 million of the world's poorest people to get out of poverty without charitable or government handouts. Now Polak teams with social entrepreneur and author Mal Warwick (bestselling author of Values-Driven Business) to reveal the keys for entrepreneurs, businesses, and others to replicate this success and expand its scale to include hundreds of millions of the poorest of the poor around the world.

In this extensively revised new edition of one of the pioneering and bestselling books in the growing category of personal branding books, star business speakers and consultants McNally and Speak provide an inspiring and practical guide to how people can achieve more of what they want by developing and communicating a strong, entirely authentic, personal brand. Over 50,000 copies of the 1st edition sold.

Are you asking for what you want or just taking what you are given? Chances are, it's the latter. Linda Swindling will teach you how to ask outrageously-and get the results you want.


Not getting what you want or living with what someone decides you deserve is exhausting and dispiriting. Linda Swindling provides principles, tactics, and strategies to help you show up powerfully to negotiate for the best deals at work and in life with confidence and integrity.

Asking outrageously does not mean being obnoxious or taking advantage of others. It means making a big ask-if you're going to ask anyway, why not be bold? In her former life as an attorney, Swindling found she was doing this all the time for her clients but was puzzled to realize she rarely did it for herself. She describes a straightforward, three-step process: (1) determine what you want, (2) approach those who have the authority to grant your wish, and (3) feel the fear and ask anyway. With a wealth of practical tools-checklists, suggested questions, case studies, and an online assessment so you can evaluate how well you ask now-this book helps you overcome blockages and inhibitions to reach breakthrough results and ask for more than you believe is possible.

Innovation within an organization is no longer sufficient; in a growing number of businesses, collaboration between companies and even industries is critical to success. A respected Harvard professor and a journalist team up to show how one creative startup exemplifies this new, intensely interactive form of leadership.


Niccolò Machiavelli famously wrote: “There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things.”

Constructing a new order of things, which Edmondson and Reynolds call “building the future,” is the focus of this book. It explores how to bring complex new systems into being, particularly systems that transform human experience and make the world more livable and sustainable. Intense collaboration across professions and industries is vital to come up with new ideas and innovative solutions. This requires practicing new forms of leadership that enable complex, team-based, whole-system innovation.

To reveal how pioneers build the future, Edmondson and Reynolds study a startup's long and innovative journey in the smart-city industry, which uses digital, information and communication technologies to enhance the quality and performance of urban services, They follow the leaders in this company, Living PlanIT, through cycles of hope, exhaustion, disillusionment, pragmatism, and renewal in creating the city of the future.

Too much to do! I never get anything done! I have so little control over my life!

These were thoughts Ray had as he headed home later for supper, confident his wife, Carol, would be sympathetic to his problem.

One sentence into unloading his problems on her, he heard, "Too much to do? Tell me about it!" Her problems were as big as or even bigger than his.

When they went to a friend for help, they discovered more than hope, "That sounds like us several years ago. But Coach Eric's Aligned Thinking not only solved those problems, it helped us to do what most people believe impossible: align every action to what we really want.

With mild hope and huge skepticism, Ray and Carol visited Coach Eric and gave him a description of their ideal professional and personal life. Coach Eric assured them that Aligned Thinking could help them enjoy each item on their list. However, when he asked them to add to their list "make every moment count so life becomes a celebration," Ray and Carol became even more skeptical.

Join Ray and Carol as they discover the proven power of Aligned Thinking.

Countless people face “integrity stress” in their daily work - where they feel pressure to compromise their values, life commitments and integrity with no choice but to make a “devil's bargain” at times. This book offers powerful understanding of what is really going on in these compromises, how people can escape the traps and hooks of organizational life by “playing a bigger game” -- which allows them to be true to themselves while also contributing more effectively in their work.

The Change Handbook (over 14,000 copies sold) is the only book that provides a view into a wide variety of change methods from around the world. This new edition is updated with the latest change methods-including cutting-edge technologies that have emerged since the first edition was published.

The productivity classic—now updated with powerful new tools.

You know that task you keep avoiding? The one that would actually move the needle—but somehow never gets done?

Legendary success coach Brian Tracy has the answer: Eat your frogs first.

Your “frog” is your most important, most challenging task. Tackle it first thing each morning, and everything else becomes easier. Procrastination loses its grip. Momentum builds.

Tracy's 21 battle-tested principles show you how to wake up knowing exactly what matters, break intimidating projects into action, eliminate what's holding you back, and build unstoppable momentum.

New in the fourth edition:

• New chapter: “Form New Habits, Become a New Person”—lasting productivity isn't willpower; it's rewiring your defaults
• Four accelerator systems for calendar organization, productivity, self-discipline, and task completion
• Discussion and action guide for immediate results

Decision. Discipline. Determination. These three essentials have transformed millions of lives.

Your most important work is waiting. Eat that frog.

To help mid-life professional women in crisis self-assess and address the sudden realization that their work may no longer be positive, meaningful, or productive to them, psychotherapist and coach Kathy Caprino offers readers a roadmap for overcoming disempowerment and reclaiming both personal strength and trust in themselves.

Everything you think you know about presentations is turned on its head in this funny, wise, and immensely useful book. We can't learn to become good presenters if we're terrified of being bad. So, revel in your imperfections and learn what's really important about presenting: being yourself.

“Fear and doubt are the two greatest enemies of high performance in the workplace. This powerful book shows you how to instill more and more courage and confidence in every person, releasing personal potential you didn't know you had available.”
-Brian Tracy, author of Eat That Frog!


The hardest part of a manager's job isn't staying organized, meeting deliverable dates, or staying on budget. It's dealing with people who are too comfortable doing things the way they've always been done and too afraid to do things differently-workers who are, as Bill Treasurer puts it, too “comfeartable.” They fail to exert themselves any more than they have to and make their businesses dangerously safe.

Treasurer, a courage-building pioneer, proposes a bold antidote: courage. He lays out a step-by-step process that treats courage as a skill that can be developed and strengthened. Treasurer differentiates what he calls the Three Buckets of Courage: TRY Courage, having the guts to take initiative; TRUST Courage, being willing to follow the lead of others; and TELL Courage, being honest and assertive with coworkers and bosses.

Aristotle said that courage is the first virtue because it makes all other virtues possible. It's as true in business as it is in life. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.

Well-intentioned diversity programs are failing to create true workplace equality; Martin Davidson provides a new model for the future that makes "leveraging difference" a critical business strategy, not just politically correct window dressing.

The idea for this book came to Martin Davidson during a disarmingly honest conversation with a CFO he worked with. “Look,” the executive said, clearly troubled. “I know we can get a diverse group of people around the table. But so what? What difference does it really make to getting bottom-line results?”

Answering the “so what?” led Davidson to explore the flaws in how companies typically manage diversity. They don't integrate diversity into their overall business strategy. They focus on differences that have little impact on their business. And often their diversity efforts end up hindering the professional development of the very people they were designed to help.

Davidson explains how what he calls Leveraging Difference™ turns persistent diversity problems into solutions that drive business results. Difference becomes a powerful source of sustainable competitive advantage instead of a distracting mandate handed down from HR.

To begin with, leaders must identify the differences most important to achieving organizational goals, even if the differences aren't the obvious ones. The second challenge is to help employees work together to understand the ways these differences matter to the business. Finally, leaders need to experiment with how to use these relevant differences to get things done. Davidson provides compelling examples of how organizations have tackled each of these challenges.

Ultimately this is a book about leadership. As with any other strategic imperative, leaders need to take an active role-drive rather than just delegate. Successfully leveraging difference can be what distinguishes an ordinary organization from an extraordinary one.

This exposé of the investment world shows how most popular investment strategies are based on confusion and deception and do not work-and reveals the few, simple, low-cost, easy-to-follow strategies that do work.

Most conversations to get things done at work are of one of four types - initiative conversations, conversations for understanding, performance conversations, or conversations for closure - but they are often done poorly or misused. This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.