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Thoroughly revised and updated new edition of the bestselling guide to implementing the popular change methodology, Appreciative Inquiry, in organizations of all sizes and sectors. 20,000 of the 1st edition sold.
In a world where 82 percent of managers struggle to lead effectively, this international bestseller reveals the one secret that separates great leaders from the rest.
“What do I need to do to be a great leader?” Every person in authority wonders this question sooner or later. Ken Blanchard, whose books have sold over 25 million copies, and Mark Miller, who rose from line worker to Chick-fil-A vice president, uncover the secret great leaders already know in this international bestseller.
Using a classic business fable, newly promoted executive Debbie Brewster asks her mentor the crucial question: “What is the secret of great leaders?” His reply-“Great leaders serve”-confuses her, but he reveals five fundamental ways leaders succeed through service. Debbie discovers why great leaders focus on the future, how teams determine success or failure, what three arenas need continuous improvement, why leadership success has two essential components, and how to strengthen-or destroy-credibility.
This fourth edition includes the proven SERVE model plus breakthrough content on leadership's most critical element-a leader's heart. Discover these new features:
• Revised chapters
• New chapter with five HEART habits that form the foundation for great leadership
• Comprehensive facilitator's guide for groups and teams
• Expanded resources for teams and organizations
Translated into twenty-nine languages with over 700,000 copies sold, The Secret delivers proven wisdom in an unforgettable story that anyone can understand and apply immediately.
“What do I need to do to be a great leader?” Every person in authority wonders this question sooner or later. Ken Blanchard, whose books have sold over 25 million copies, and Mark Miller, who rose from line worker to Chick-fil-A vice president, uncover the secret great leaders already know in this international bestseller.
Using a classic business fable, newly promoted executive Debbie Brewster asks her mentor the crucial question: “What is the secret of great leaders?” His reply-“Great leaders serve”-confuses her, but he reveals five fundamental ways leaders succeed through service. Debbie discovers why great leaders focus on the future, how teams determine success or failure, what three arenas need continuous improvement, why leadership success has two essential components, and how to strengthen-or destroy-credibility.
This fourth edition includes the proven SERVE model plus breakthrough content on leadership's most critical element-a leader's heart. Discover these new features:
• Revised chapters
• New chapter with five HEART habits that form the foundation for great leadership
• Comprehensive facilitator's guide for groups and teams
• Expanded resources for teams and organizations
Translated into twenty-nine languages with over 700,000 copies sold, The Secret delivers proven wisdom in an unforgettable story that anyone can understand and apply immediately.
War and peace are the two main ways that people try to solve our toughest group, community, and societal conflicts. Kahane shows why neither approach works and offers a different, better way – combining love and power – to solve these conflicts.
The founders of Prosper Inc., a $60 million company and the largest provider of individual coaching on personal finance and entrepreneurship in the US, distill the secrets of defining, achieving and sustaining the quality of life you really want to attain real prosperity.
The boss/subordinate relationship is an age-old problem cited in almost every management book and on-the-job survey as an area rife with dishonesty and inefficiency. All too often, subordinates spin the truth for those above while bosses fail to establish the conditions required for subordinates to tell it to them straight. The end result is warped communication, corrupt internal politics, illusionary teamwork, pass-the-buck accountability, and personal dispiriting-and the company is always the big loser.
Don't Kill the Bosses! reveals the "trap" created when people fail to differentiate between the positives of hierarchical structure and the negatives of hierarchical relationships. Far from being opposed to hierarchy, the authors believe strongly that an accurate and cleanly defined organization chart is vital. But they show how to implement an alternative model of hierarchy: two-sided accountability. Drawing on case studies from their consulting practice, Culbert and Ullmen show how this new model leads to a freer flow of information, more creative problem-solving, and quicker response to changing conditions.
Unlike other books that acknowledge boss/subordinate relationships as a systematic, continuing problem and offer skill development suggestions for dealing with it, Don't Kill the Bosses! tells how to think about the problem in a way that will enable readers to understand the steps they need to take to change things. It diagnoses what's missing in boss/subordinate relationships, connects what's wrong with them to personal and organizational outcomes, and defines the whole new mentality required to make them work successfully.
Don't Kill the Bosses! reveals the "trap" created when people fail to differentiate between the positives of hierarchical structure and the negatives of hierarchical relationships. Far from being opposed to hierarchy, the authors believe strongly that an accurate and cleanly defined organization chart is vital. But they show how to implement an alternative model of hierarchy: two-sided accountability. Drawing on case studies from their consulting practice, Culbert and Ullmen show how this new model leads to a freer flow of information, more creative problem-solving, and quicker response to changing conditions.
Unlike other books that acknowledge boss/subordinate relationships as a systematic, continuing problem and offer skill development suggestions for dealing with it, Don't Kill the Bosses! tells how to think about the problem in a way that will enable readers to understand the steps they need to take to change things. It diagnoses what's missing in boss/subordinate relationships, connects what's wrong with them to personal and organizational outcomes, and defines the whole new mentality required to make them work successfully.
Noted speaker, musician, and coach Barbara McAfee shows how to become a more effective communicator by mastering the full range of your voice and learning to match tone to content.
Most consultants are content to solve problems. Extraordinary consultants alter the culture of the client organization itself, changing the way the organization operates. Keith Merron shows that the most powerful tool for making a real difference is the consultant's inner stance--the attitudes, assumptions, beliefs, goals, and strategies that underlie the consulting practice. In other words, it is the inner qualities of the consultant that differentiate a great consultant from the rest of the pack.
Consulting Mastery explores the deep inner shift required to become an extraordinary consultant. Through vivid examples, Merron contrasts the goals, strategies, and tactics used by most consultants with those used by masterful consultants to reveal the qualities and characteristics that will help you make the biggest difference with your clients.
If you yearn to have a bigger impact on your client organizations, or even on the world as a whole, Consulting Mastery shows how to transform yourself from a problem solver to an empowering partner. Following a natural flow of learning, it details the conceptual foundation of consulting mastery, provides a vision of mastery in action, and outlines a clear path to attaining mastery in oneself.
Consulting Mastery explores the deep inner shift required to become an extraordinary consultant. Through vivid examples, Merron contrasts the goals, strategies, and tactics used by most consultants with those used by masterful consultants to reveal the qualities and characteristics that will help you make the biggest difference with your clients.
If you yearn to have a bigger impact on your client organizations, or even on the world as a whole, Consulting Mastery shows how to transform yourself from a problem solver to an empowering partner. Following a natural flow of learning, it details the conceptual foundation of consulting mastery, provides a vision of mastery in action, and outlines a clear path to attaining mastery in oneself.
Part Alice in Wonderland and part business fable, this creatively illustrated work about the adventures of a new hire's introduction to the fantastical company of Zenobia (and its elusive Room 133A) helps business leaders and entrepreneurs find energy in risk, opportunity in the unknown, and possibility in the people all around them-to believe in something that is not yet there.
Take Back Your Time is the official handbook for TAKE BACK YOUR TIME DAY, a national event. Organizers have enlisted the support of colleges, universities, religious organizations, labor unions, businesses, activist groups, and non-profit organizations to create events that will take place across the country, calling attention to the ways overwork and lack of time affect us-at home, in our workplaces, and in our communities-and to inspire a movement to take back our time.
In Take Back Your Time, well-known experts in the fields of health, family therapy and policy, community and civic involvement, the environment, and other fields examine the problems of overwork, over-scheduling, time pressure and stress and propose personal, corporate and legislative solutions. This book shows how wide-ranging the impacts of time famine in our society are, and what ordinary citizens can do to turn things around and win a more balanced life for themselves and their children.
In Take Back Your Time, well-known experts in the fields of health, family therapy and policy, community and civic involvement, the environment, and other fields examine the problems of overwork, over-scheduling, time pressure and stress and propose personal, corporate and legislative solutions. This book shows how wide-ranging the impacts of time famine in our society are, and what ordinary citizens can do to turn things around and win a more balanced life for themselves and their children.
Transform your connections and leadership with five research-backed humor tactics to master authentic workplace comedy, boost team engagement, and lead with laughter.
Discover the secret weapon that transforms relationships, boosts creativity, and enhances leadership: humor. The Laughter Factor reveals how laughter isn't just a source of joy—it's a powerful tool for connection and success. Whether you're a leader, teacher, salesperson, or simply someone seeking stronger relationships, this book equips you with five humor tactics to captivate, connect, and inspire.
With decades of experience as a comedian and keynote speaker, author Adam Christing shares his proven methods to make humor work for anyone, anywhere. These five fundamental humor strategies include:
Discover the secret weapon that transforms relationships, boosts creativity, and enhances leadership: humor. The Laughter Factor reveals how laughter isn't just a source of joy—it's a powerful tool for connection and success. Whether you're a leader, teacher, salesperson, or simply someone seeking stronger relationships, this book equips you with five humor tactics to captivate, connect, and inspire.
With decades of experience as a comedian and keynote speaker, author Adam Christing shares his proven methods to make humor work for anyone, anywhere. These five fundamental humor strategies include:
- Surprise—Use the power of the unexpected to delight and captivate.
- Poke—Master the art of self-deprecating humor and gentle teasing.
- In-Jokes—Foster bonds through shared laughter and unique moments.
- Wordplay—Enhance your wit with clever banter and sharp language.
- Amplify—Turn ordinary stories into extraordinary, memorable moments.
A revised and updated edition of an acknowledged classic of the Organizational Development literature. Over 30,000 of first and second editions sold.
“A must-have book for today's quiet warriors.”
-Susan Cain, New York Times bestselling author of Quiet and Quiet Power and cofounder of Quiet Revolution
How does a self-described “extreme introvert” thrive in a world where extroverts are rewarded and social institutions are set up in their favor? Using her extraordinary personal story as a “case study of one,” Taiwanese author Jill Chang shows that introverts hold tremendous untapped potential for success. Chang describes how she succeeded-in Taiwan and in the United States-in fields that are filled with extroverts, including as an agent for Major League Baseball players, a manager of a team across more than twenty countries, and a leading figure in tech philanthropy.
Instead of changing herself to fit an extroverted mold, she learned to embrace her introversion, turning it from a disadvantage to the reason she was able to accomplish great goals and excel in tasks that her extroverted peers missed. She offers advice on the best jobs for introverts, overcoming the additional difficulties language and cultural barriers can present, thriving at social events and business presentations, leveraging the special leadership traits of introverts, and much more. Part memoir and part career guide, this book gives introverts the tools to understand how they can form relationships, excel in cross-cultural workplaces, and navigate extroverted settings without compromising comfort or personality.
-Susan Cain, New York Times bestselling author of Quiet and Quiet Power and cofounder of Quiet Revolution
How does a self-described “extreme introvert” thrive in a world where extroverts are rewarded and social institutions are set up in their favor? Using her extraordinary personal story as a “case study of one,” Taiwanese author Jill Chang shows that introverts hold tremendous untapped potential for success. Chang describes how she succeeded-in Taiwan and in the United States-in fields that are filled with extroverts, including as an agent for Major League Baseball players, a manager of a team across more than twenty countries, and a leading figure in tech philanthropy.
Instead of changing herself to fit an extroverted mold, she learned to embrace her introversion, turning it from a disadvantage to the reason she was able to accomplish great goals and excel in tasks that her extroverted peers missed. She offers advice on the best jobs for introverts, overcoming the additional difficulties language and cultural barriers can present, thriving at social events and business presentations, leveraging the special leadership traits of introverts, and much more. Part memoir and part career guide, this book gives introverts the tools to understand how they can form relationships, excel in cross-cultural workplaces, and navigate extroverted settings without compromising comfort or personality.
When you see yourself as an artist, all your work can be a work of art. Visionary business authors Stan Davis and David McIntosh show that applying an artistic sensibility to business improves performance-for both you and your company. They provide practical advice for applying creative processes from the arts to the business world.
Using the strategies detailed here, you'll learn to add the depth, texture, and nuance to your business that will differentiate it from the competition and help you connect with your customers the way great performers connect with audiences. The Art of Business maps out the fundamentals of developing an aesthetic strategy to make your business, your career, and your life more meaningful and more successful.
Using the strategies detailed here, you'll learn to add the depth, texture, and nuance to your business that will differentiate it from the competition and help you connect with your customers the way great performers connect with audiences. The Art of Business maps out the fundamentals of developing an aesthetic strategy to make your business, your career, and your life more meaningful and more successful.
The first book focused on applying insights from quantum physics to organizational strategy, planning, and leadership practice.
For astronaut Ron Garan, living on the International Space Station was transformative. If fifteen nations (some of them former enemies) can work together to create and run the most complex structure ever built in space, why can't we work together to solve our problems on earth? Garan shows how we can all gain this “orbital perspective" to guide and inspire our efforts to build a better world.
Megaselling author Ken Blanchard shares his own story of how-after countless failed attempts-he finally was able to break his cycle of weight gain at age 73, losing over 30 pounds and shedding five inches from his waistline. Ken and his trainer Tim Kearin share techniques that any person can use to get started, overcome obstacles, establish new habits, and enjoy lasting success in becoming healthy and fit in middle age or older age.