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A research-backed framework for building the kind of trust that reduces turnover, strengthens teams, and makes leaders genuinely worth following.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
Most leadership problems trace back to a single root cause: a breakdown in trust. This book gives leaders at every level a clear, proven model for diagnosing where trust is eroding and rebuilding it systematically, drawing on original research and years of work with Fortune 500 companies and government agencies worldwide.
Trusted Leader is structured as two books in one: an engaging business parable and a practical implementation guide.
- The story: Follow CEO Ethan Parker as a looming product deadline exposes deep cracks in his team's trust, and learn alongside him as he discovers the Eight Pillars framework during an unplanned week at a mountain resort
- The framework: Clarity, compassion, character, competency, commitment, connection, contribution, and consistency, each with dedicated application chapters, diagnostic tools, and strategies you can put to work immediately
- What you'll gain: Practical approaches to reducing attrition, increasing team alignment, setting clearer priorities, and becoming the most trusted voice in your field
- Who it's for: Senior leaders, managers, HR professionals, and anyone responsible for building a high-performance culture, including those leading through change or rebuilding after a trust breakdown
- Real-world grounding: Endorsed by leaders at Anytime Fitness, Caribou Coffee, Red Wing Shoes, Penn State, and the Colorado Rockies, with case examples showing measurable results including a 30 percent reduction in turnover
If your team is underperforming, misaligned, or quietly disengaged, this book offers a structured, repeatable path forward.
“Hartmann delivers a full-throated indictment of the U.S. Supreme Court in this punchy polemic." -Publishers Weekly
Taking his typically in-depth, historically informed view, Thom Hartmann asks, What if the Supreme Court didn't have the power to strike down laws? According to the Constitution, it doesn't. From the founding of the republic until 1803, the Supreme Court was the final court of appeals, as it was always meant to be. So where did the concept of judicial review start? As so much of modern American history, it began with the battle between the Federalists and Anti-Federalists, and with Marbury v. Madison.
Hartmann argues it is not the role of the Supreme Court to decide what the law is but rather the duty of the people themselves. He lays out the history of the Supreme Court of the United States, since Alexander Hamilton's defense to modern-day debates, with key examples of cases where the Supreme Court overstepped its constitutional powers. The ultimate remedy to the Supreme Court's abuse of power is with the people-the ultimate arbiter of the law-using the ballot box. America does not belong to the kings and queens; it belongs to the people.
Taking his typically in-depth, historically informed view, Thom Hartmann asks, What if the Supreme Court didn't have the power to strike down laws? According to the Constitution, it doesn't. From the founding of the republic until 1803, the Supreme Court was the final court of appeals, as it was always meant to be. So where did the concept of judicial review start? As so much of modern American history, it began with the battle between the Federalists and Anti-Federalists, and with Marbury v. Madison.
Hartmann argues it is not the role of the Supreme Court to decide what the law is but rather the duty of the people themselves. He lays out the history of the Supreme Court of the United States, since Alexander Hamilton's defense to modern-day debates, with key examples of cases where the Supreme Court overstepped its constitutional powers. The ultimate remedy to the Supreme Court's abuse of power is with the people-the ultimate arbiter of the law-using the ballot box. America does not belong to the kings and queens; it belongs to the people.
Hire and Keep the Best People is filled with proven, practical knowledge and offers effective steps you can take today to find, select, hire, orient, train, and retain the best people for your business.
Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity.
The majority of business writing is email writing. Yet many of us still struggle to write effective emails that get results. And we feel overwhelmed by the volume of email we receive to the point where we feel like we are in email jail! In this book, you will learn how to:
•Compose actionable emails quickly by following Booher's philosophy of Think First, Draft Fast, and Edit Last
•Write brief emails so they get read and get a quick response
•Organize a common-sense file storage system that helps you find documents and emails quickly to attach and send
•Present a professional image when you email prospects, customers, and coworkers
•Be aware of legal liabilities and security risks as you send and receive email
The majority of business writing is email writing. Yet many of us still struggle to write effective emails that get results. And we feel overwhelmed by the volume of email we receive to the point where we feel like we are in email jail! In this book, you will learn how to:
•Compose actionable emails quickly by following Booher's philosophy of Think First, Draft Fast, and Edit Last
•Write brief emails so they get read and get a quick response
•Organize a common-sense file storage system that helps you find documents and emails quickly to attach and send
•Present a professional image when you email prospects, customers, and coworkers
•Be aware of legal liabilities and security risks as you send and receive email
The Lean Startup concept has revolutionized the way businesses are developed. Now Michel Gelobter applies this powerful concept to the social sector.
In business, the lean start-up movement is turning the traditional approach to innovation on its head. Rather than developing an elaborate plan, raising money to fund it, and then following it to its uncertain conclusion-a process that can take years-entrepreneurs in companies new and old are launching small inexpensive initiatives to test ideas, quickly learning from failures and successes, and using that data to further refine the ideas and test them again. Social entrepreneur Michel Gelobter says there's no reason the social sector can't do the same.
Gelobter goes through the lean startup process step by step, showing exactly how nonprofits and advocacy organizations can adapt it to increase their impact. He uses dozens of real-world examples: a homelessness group that discovered the one metric they needed to improve to get more people off the streets; a technology-based literacy startup that was able to reach two million children in two years, when it took a more traditionally-oriented program fifteen; and many others. From the glimmer of an idea to make the world a better place to deep reform in the heart of the world's largest government and non-profit bureaucracies, Michel Gelobter shows how the lean start-up can drive a revolution in policy and social change.
In business, the lean start-up movement is turning the traditional approach to innovation on its head. Rather than developing an elaborate plan, raising money to fund it, and then following it to its uncertain conclusion-a process that can take years-entrepreneurs in companies new and old are launching small inexpensive initiatives to test ideas, quickly learning from failures and successes, and using that data to further refine the ideas and test them again. Social entrepreneur Michel Gelobter says there's no reason the social sector can't do the same.
Gelobter goes through the lean startup process step by step, showing exactly how nonprofits and advocacy organizations can adapt it to increase their impact. He uses dozens of real-world examples: a homelessness group that discovered the one metric they needed to improve to get more people off the streets; a technology-based literacy startup that was able to reach two million children in two years, when it took a more traditionally-oriented program fifteen; and many others. From the glimmer of an idea to make the world a better place to deep reform in the heart of the world's largest government and non-profit bureaucracies, Michel Gelobter shows how the lean start-up can drive a revolution in policy and social change.
A powerful pocket guide for practitioners that distills all of the research and materials found in Otto Scharmer's seminal texts Theory U and Leading from the Emerging Future.
Theory U has evolved into a movement in both academic and organizational development programs on a global scale, yet all of the available literature on the subject can only be found in pricier and lengthier (400+ pages) works - putting it beyond the reach of many. Here, for the first time, the movement's key founder presents the core premise and application of Theory U in a competitively priced paperback that runs just 168 pages. The new developments into a short handbook that focuses on three essential components; the core principles of Theory U, the give movements that makes the process of Theory U, and social applications. The work presents the basic principles of Theory U and its usage in a compact format to be used as a simple introductory work to the field of presencing.
Theory U has evolved into a movement in both academic and organizational development programs on a global scale, yet all of the available literature on the subject can only be found in pricier and lengthier (400+ pages) works - putting it beyond the reach of many. Here, for the first time, the movement's key founder presents the core premise and application of Theory U in a competitively priced paperback that runs just 168 pages. The new developments into a short handbook that focuses on three essential components; the core principles of Theory U, the give movements that makes the process of Theory U, and social applications. The work presents the basic principles of Theory U and its usage in a compact format to be used as a simple introductory work to the field of presencing.
The only government contract law textbook to outline both practice and theory in simple, clear English for beginners.
An introduction to the procurement field that spares the reader from the necessity of trudging through dense and complex texts written in hard-to-follow “legalese." Here you will find clear and concise explanations of the legal principles involved in government contract law, written by an authority on the subject. This is a text that instructors have used and enjoyed for ten years, and now it is being updated to include the latest case studies and regulations.
An introduction to the procurement field that spares the reader from the necessity of trudging through dense and complex texts written in hard-to-follow “legalese." Here you will find clear and concise explanations of the legal principles involved in government contract law, written by an authority on the subject. This is a text that instructors have used and enjoyed for ten years, and now it is being updated to include the latest case studies and regulations.
They say the rules are made to be broken. But which rules? When should you break them? And how do you do it? Ira Chaleff explores when following orders does more harm than good and what to do about it.
Abu Ghraib prison. Enron. Abuse in the Catholic Church. NSA surveillance of blameless citizens. Needless deaths at Veterans Administration hospitals. These scandals could have been prevented if, early on, people had said no to their higher-ups. And why didn't they? Because, says Ira Chaleff, they didn't know how. It's much harder than it might seem. In this very timely new book, the author of the classic The Courageous Follower goes deeply into when and how to disobey orders and disagree with decisions in an intelligent, helpful, and ethical way.
Chaleff took his inspiration, and the book's title, from a concept used in guide dog training. Guide dogs must be able to recognize a command that would put the human and themselves at risk of serious harm, learn how to effectively resist the command, and identify alternate safer options for achieving a legitimate goal. This is precisely what Chaleff helps human beings do. He delves into the psychological dynamics of obedience, drawing in particular on Stanley Milgram's seminal Yale experiments where volunteers were induced to administer shocks to innocent people. Using dozens of vivid examples involving major historical events and everyday situations, he offers advice on judging whether a situation calls for intelligent disobedience, how to most effectively express opposition, and how we can create a culture where, rather than “just following orders,” citizens are encouraged to think about whether or not those orders actually make sense.
Abu Ghraib prison. Enron. Abuse in the Catholic Church. NSA surveillance of blameless citizens. Needless deaths at Veterans Administration hospitals. These scandals could have been prevented if, early on, people had said no to their higher-ups. And why didn't they? Because, says Ira Chaleff, they didn't know how. It's much harder than it might seem. In this very timely new book, the author of the classic The Courageous Follower goes deeply into when and how to disobey orders and disagree with decisions in an intelligent, helpful, and ethical way.
Chaleff took his inspiration, and the book's title, from a concept used in guide dog training. Guide dogs must be able to recognize a command that would put the human and themselves at risk of serious harm, learn how to effectively resist the command, and identify alternate safer options for achieving a legitimate goal. This is precisely what Chaleff helps human beings do. He delves into the psychological dynamics of obedience, drawing in particular on Stanley Milgram's seminal Yale experiments where volunteers were induced to administer shocks to innocent people. Using dozens of vivid examples involving major historical events and everyday situations, he offers advice on judging whether a situation calls for intelligent disobedience, how to most effectively express opposition, and how we can create a culture where, rather than “just following orders,” citizens are encouraged to think about whether or not those orders actually make sense.
How to develop a growth mindset, with practical tools to reach your financial goals from the self-development expert and bestselling author of Eat that Frog!
Discover the 32 laws that have helped self-made millionaires with successful goal setting, time management, money saving, and financial investments.
Legendary author and motivational speaker Brian Tracy returns with a series of 32 immutable laws, each one key to developing a mindset necessary for success-while also delivering practical, proven methods and techniques to double and even triple your income.
Spread across a structured two-part framework, this book supplies readers the laws that helped Tracy and other self-made millionaires achieve their success. Inside, you'll learn:
• 32 foundational laws necessary for a growth mindset
• Step-by-step processes for putting the laws into practice
• How to move past self-limiting beliefs
• A time-tested system for setting and attaining goals
• Strategies for saving money and investing in your future
• And more
Achieving financial freedom can seem daunting. But by using the lessons and exercises contained in this book, you too can harness the laws of money and success to reach your full potential.
Discover the 32 laws that have helped self-made millionaires with successful goal setting, time management, money saving, and financial investments.
Legendary author and motivational speaker Brian Tracy returns with a series of 32 immutable laws, each one key to developing a mindset necessary for success-while also delivering practical, proven methods and techniques to double and even triple your income.
Spread across a structured two-part framework, this book supplies readers the laws that helped Tracy and other self-made millionaires achieve their success. Inside, you'll learn:
• 32 foundational laws necessary for a growth mindset
• Step-by-step processes for putting the laws into practice
• How to move past self-limiting beliefs
• A time-tested system for setting and attaining goals
• Strategies for saving money and investing in your future
• And more
Achieving financial freedom can seem daunting. But by using the lessons and exercises contained in this book, you too can harness the laws of money and success to reach your full potential.
“Everyday Project Management is a practical guide for anyone new or needing to learn more about project management. Unlike many other books, it does not rely on arcane concepts and terms, and simply tells it like it is.”
-Todd C. Williams, President of eCameron, Inc., and author of Filling Execution Gaps and Rescue the Problem Project
Everyday Project Management provides the direction you need to apply project management's time-tested tools for keeping things on time and under budget. It introduces the wide variety of tasks you will have to tackle, such as assembling a team, mapping out a plan, monitoring progress, keeping your team motivated, and using appropriate planning tools, such as project management software or wall charts. In addition, you'll gain a clearer picture of the project manager's role in the conception, planning, execution, control, and completion of a project. Each chapter offers essential, bite-sized nuggets of wisdom that will help you succeed, outlining the kinds of challenges you'll encounter, the interpersonal issues that will arise, and ways to stay on time and on budget in pursuit of the desired, quality outcome.
-Todd C. Williams, President of eCameron, Inc., and author of Filling Execution Gaps and Rescue the Problem Project
Everyday Project Management provides the direction you need to apply project management's time-tested tools for keeping things on time and under budget. It introduces the wide variety of tasks you will have to tackle, such as assembling a team, mapping out a plan, monitoring progress, keeping your team motivated, and using appropriate planning tools, such as project management software or wall charts. In addition, you'll gain a clearer picture of the project manager's role in the conception, planning, execution, control, and completion of a project. Each chapter offers essential, bite-sized nuggets of wisdom that will help you succeed, outlining the kinds of challenges you'll encounter, the interpersonal issues that will arise, and ways to stay on time and on budget in pursuit of the desired, quality outcome.
When it comes to leading, there is a critical difference between communicating as a boss and communicating as a bully. Celebrated communicator Dianna Booher explains why a leader's success depends on knowing how to communicate strategically with audiences in an organization at their level of interest and relevancy.
“People don't leave an organization; they leave a boss” has become a truism in the workplace for good reason. The most common issue is that employees who get promoted from supervisor to manager or from manager to senior executive don't have adequate leadership communication skills for the job. As a result, they are stuck in micromanagement mode.
This book addresses this micromanagement problem by providing principles to help professionals think, coach, converse, speak, write, and meet strategically to deliver results. Booher guides readers through the transition from being a tactical thinker conducting day-to-day administrative work to being a strategic thinker dealing with critical problem analysis, generating innovative ideas, and aiming at a targeted solution. While strategic thinking is the first step to standing out, if you are unable to communicate your strategic thinking, you will remain stuck. Booher's research-based practice of strategic communication gives managers the training they desperately need as they move into leadership positions.
The ability to translate their knowledge, experience, and judgment for different groups and different levels in an organization transforms leaders from ordinary to extraordinary.
“People don't leave an organization; they leave a boss” has become a truism in the workplace for good reason. The most common issue is that employees who get promoted from supervisor to manager or from manager to senior executive don't have adequate leadership communication skills for the job. As a result, they are stuck in micromanagement mode.
This book addresses this micromanagement problem by providing principles to help professionals think, coach, converse, speak, write, and meet strategically to deliver results. Booher guides readers through the transition from being a tactical thinker conducting day-to-day administrative work to being a strategic thinker dealing with critical problem analysis, generating innovative ideas, and aiming at a targeted solution. While strategic thinking is the first step to standing out, if you are unable to communicate your strategic thinking, you will remain stuck. Booher's research-based practice of strategic communication gives managers the training they desperately need as they move into leadership positions.
The ability to translate their knowledge, experience, and judgment for different groups and different levels in an organization transforms leaders from ordinary to extraordinary.
The twentieth-anniversary edition of the book that helped launch the anticorporate movement examines how much corporate control has grown and the new challenges for those who work for a more economically equitable society.
When Corporations Rule the World has become a modern classic. Korten's warnings about the growing global power of multinational corporations seem prophetic today. The book has become a bible of the anticorporate movement.
Korten illuminates how the convergence of ideological, political, and technological forces has led to an ever-greater concentration of economic and political power in a handful of corporations and financial institutions, separating their interests from the human interest and leaving the market system blind to all but its own short-term financial gains. He documents the devastating human and environmental consequences of the successful efforts of corporations to reconstruct values and institutions everywhere to serve narrow financial ends. He explains why human survival depends on a community-based, life-centered alternative beyond the outmoded strictures of communism and capitalism and suggests specific steps to achieve it.
This twentieth-anniversary edition includes a new prologue and a new epilogue. The new prologue reflects on events since 1995 that relate to the expansion of corporate power, such as the growth of the global anticorporate movement, the global war on terror that began after 9/11, the financial crash of 2008, and more. The epilogue provides a look ahead at what is required for a future free of corporate domination.
When Corporations Rule the World has become a modern classic. Korten's warnings about the growing global power of multinational corporations seem prophetic today. The book has become a bible of the anticorporate movement.
Korten illuminates how the convergence of ideological, political, and technological forces has led to an ever-greater concentration of economic and political power in a handful of corporations and financial institutions, separating their interests from the human interest and leaving the market system blind to all but its own short-term financial gains. He documents the devastating human and environmental consequences of the successful efforts of corporations to reconstruct values and institutions everywhere to serve narrow financial ends. He explains why human survival depends on a community-based, life-centered alternative beyond the outmoded strictures of communism and capitalism and suggests specific steps to achieve it.
This twentieth-anniversary edition includes a new prologue and a new epilogue. The new prologue reflects on events since 1995 that relate to the expansion of corporate power, such as the growth of the global anticorporate movement, the global war on terror that began after 9/11, the financial crash of 2008, and more. The epilogue provides a look ahead at what is required for a future free of corporate domination.
Top diversity experts Katz and Miller offer a short, engaging guide to four simple behaviors that fundamentally change the quality and nature of people's workplace interactions, thereby opening doors to more productive interpersonal relationships, greater job satisfaction, and increased organizational success.
America's most popular progressive radio host and New York Times bestselling author Thom Hartmann reveals how and why neoliberalism became so prevalent in the United States and why it's time for us to turn our backs to it.
While America is at a crossroads regarding its economic future, many of us don't fully understand how we got here. In this powerful and accessible book, Thom Hartmann demystifies neoliberalism and explains how we can use this pivotal point in time to create a more positive future.
This book traces the history of neoliberalism-which applies to a set of capitalistic philosophies favoring free trade, financial austerity, and deregulation-up to the present. Hartmann explains how neoliberalism was sold as a cure for wars and the Great Depression. He outlines the impact that it has had on America, looking at different sectors, including healthcare, unemployment, and education.
Hartmann highlights how America can go one of two ways: continue going down the road to neoliberal oligarchy, as supported by the GOP, or choose to return to FDR's Keynesian economics, raise taxes on the rich, reverse free trade, and create a more pluralistic society.
While America is at a crossroads regarding its economic future, many of us don't fully understand how we got here. In this powerful and accessible book, Thom Hartmann demystifies neoliberalism and explains how we can use this pivotal point in time to create a more positive future.
This book traces the history of neoliberalism-which applies to a set of capitalistic philosophies favoring free trade, financial austerity, and deregulation-up to the present. Hartmann explains how neoliberalism was sold as a cure for wars and the Great Depression. He outlines the impact that it has had on America, looking at different sectors, including healthcare, unemployment, and education.
Hartmann highlights how America can go one of two ways: continue going down the road to neoliberal oligarchy, as supported by the GOP, or choose to return to FDR's Keynesian economics, raise taxes on the rich, reverse free trade, and create a more pluralistic society.