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One of the world's top experts on applying analytics to organizational performance provides a new, more comprehensive approach for using analytics to effectively guide business decisions.
There are tons of books on how to do strategy execution better, but they all operate from the premise that their one-size-fits-all solution works for what ails all companies. But each company's context and problems are unique. You need analytics to diagnose where improvements really need to be made, but existing approaches don't give you the full picture. Senior Research Scientist at the Center for Effective Organizations, Alec Levenson provides a roadmap for doing diagnostics that will lead to actionable insights and solutions.
Levenson's model, combines the enterprise (or organization-level) approach to analytics and the human capital (or job-level) approach. This solves two parallel problems in organizations today: senior leaders pay too little attention to the practical challenges of implementing the business strategy and setting goals for achieving it, and frontline managers and HR too often focus on narrow improvements to jobs and processes that appear to be useful yet have little strategic value. The book provides an in-depth critique of common measurement approaches and, through case studies and real-world examples, shows how to apply the model to increasing customer retention, spurring innovation, developing go-to-market strategies, making budgeting and investment decisions, and more.
There are tons of books on how to do strategy execution better, but they all operate from the premise that their one-size-fits-all solution works for what ails all companies. But each company's context and problems are unique. You need analytics to diagnose where improvements really need to be made, but existing approaches don't give you the full picture. Senior Research Scientist at the Center for Effective Organizations, Alec Levenson provides a roadmap for doing diagnostics that will lead to actionable insights and solutions.
Levenson's model, combines the enterprise (or organization-level) approach to analytics and the human capital (or job-level) approach. This solves two parallel problems in organizations today: senior leaders pay too little attention to the practical challenges of implementing the business strategy and setting goals for achieving it, and frontline managers and HR too often focus on narrow improvements to jobs and processes that appear to be useful yet have little strategic value. The book provides an in-depth critique of common measurement approaches and, through case studies and real-world examples, shows how to apply the model to increasing customer retention, spurring innovation, developing go-to-market strategies, making budgeting and investment decisions, and more.
Just as Thomas Piketty offered a sweeping critique and progressive reassessment of capitalism, former World Bank Group chief financial officer Bertrand Badré looks at the destructive role finance played in the global economic crisis of 2007-2008 and offers a bold prescription for making finance a force for good.
The overwhelming view following the recent global financial crisis was that finance itself was the cause of the crisis and the disasters that followed. But former World Bank Group CFO Bertrand Badre says that ultimately finance is just a tool--the most powerful tool on earth. Used correctly it can be at the heart of the way we address many of the world's problems, ranging from climate change to the eradication of poverty to building much needed infrastructure. Badre shows how to turn our financial system from a poor master to a great servant. He describes the innovations in financial tools and approaches that are already happening around the world. He looks at the role intelligent regulation can play in channeling the power of finance in a positive direction. He details options for overcoming the risks and obstacles to international cooperation for financial stability and prosperity, in contrast to the blinkered nationalism currently on the rise. And he tells what is working and what needs to change in financing the sustainable development of the world. The result is a blueprint for regaining power over finance to promote the public good.
The overwhelming view following the recent global financial crisis was that finance itself was the cause of the crisis and the disasters that followed. But former World Bank Group CFO Bertrand Badre says that ultimately finance is just a tool--the most powerful tool on earth. Used correctly it can be at the heart of the way we address many of the world's problems, ranging from climate change to the eradication of poverty to building much needed infrastructure. Badre shows how to turn our financial system from a poor master to a great servant. He describes the innovations in financial tools and approaches that are already happening around the world. He looks at the role intelligent regulation can play in channeling the power of finance in a positive direction. He details options for overcoming the risks and obstacles to international cooperation for financial stability and prosperity, in contrast to the blinkered nationalism currently on the rise. And he tells what is working and what needs to change in financing the sustainable development of the world. The result is a blueprint for regaining power over finance to promote the public good.
Leadership coach, consultant, and keynote speaker Steve Arneson, named one of the country's top 25 leadership coaches by Leadership Excellence Magazine, helps aspiring leaders overcome cutbacks in corporate training and "pull themselves up" the leadership ladder in 50 practical, tested tips.
“As so many Americans feel powerless to confront a financial system designed to serve the few, Shuman offers us real choices: tools that align our lives with our values. That's power. I love this highly readable, timely, surprising book.”
-Frances Moore Lappé, author of Daring Democracy and Diet for a Small Planet
Americans agree on very little these days, but red state conservatives and blue state progressives can agree on one critical point: Wall Street can no longer be trusted. Yet most of us continue to invest our money in the stocks and bonds of Fortune 500 companies, transferring our capital far from where we live and work. Local investing expert Michael Shuman offers another alternative. He shows how we can use two well-established-but rarely used-investment tools to keep our money close and get a return as good as or better than what we'd get investing in distant, indifferent corporations.
Shuman explains the nuts and bolts of self-directed IRAs and solo 401(k)s and how they can be combined with other recently legalized local investing tools. He details how to set these accounts up, identify and evaluate a whole range of local investment opportunities, and make sure account holders stay on the right side of the law. While the book is written for people without a lot of investment experience-Shuman explains concepts like “liquidity” and “diversification” in simple terms-even if you're as experienced as Warren Buffett, this book will make you rethink everything you know about investing. With Shuman's expert advice, you can strengthen your investment portfolio and your community, neighborhoods, and schools at the same time!
-Frances Moore Lappé, author of Daring Democracy and Diet for a Small Planet
Americans agree on very little these days, but red state conservatives and blue state progressives can agree on one critical point: Wall Street can no longer be trusted. Yet most of us continue to invest our money in the stocks and bonds of Fortune 500 companies, transferring our capital far from where we live and work. Local investing expert Michael Shuman offers another alternative. He shows how we can use two well-established-but rarely used-investment tools to keep our money close and get a return as good as or better than what we'd get investing in distant, indifferent corporations.
Shuman explains the nuts and bolts of self-directed IRAs and solo 401(k)s and how they can be combined with other recently legalized local investing tools. He details how to set these accounts up, identify and evaluate a whole range of local investment opportunities, and make sure account holders stay on the right side of the law. While the book is written for people without a lot of investment experience-Shuman explains concepts like “liquidity” and “diversification” in simple terms-even if you're as experienced as Warren Buffett, this book will make you rethink everything you know about investing. With Shuman's expert advice, you can strengthen your investment portfolio and your community, neighborhoods, and schools at the same time!
In this mind-opening new book, bestselling author Otto Scharmer (Theory U, 40,000 copies sold) and Katrin Kaufer reveal the root cause of the economic, social, ecological, political, spiritual, and institutional crises today and detail seven new practices for revolutionizing and revamping society and growth.
In a revolutionary, multi-disciplinary approach, Unitarian Universalist Pastor Michael Schuler shows how we only truly experience “the good life” when we de-prioritize short-term attainments and instead embrace sustainability as both an operational model and a life-sustaining core value.
It's shocking but true. The VA health system has quietly accomplished everything that the country expected from health reform but didn't achieve: lower costs, better health outcomes, and a cutting-edge electronic health-record system. With the 2010 health reform under fire, the VA's technology-based model may well be the way to better health care for everyone-and Phillip Longman explains how and why.
Renowned scholars and consultants Monica Worline and Jane Dutton offer a new argument for compassion in organizations, showing leaders how to tap their innate ability for compassion to create more effective and humane workplaces.
We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.
Scholars and consultants Monica Worline and Jane Dutton approach compassion in organizations through the lens of new research that helps us see what compassion is, how we can create it in our everyday work, and the benefits it offers to both individuals and organizations. They reveal why compassion is integral to recruiting and retaining talented people, essential to delivering high quality service and rapid innovation, and inextricably linked to engagement, collaboration, and adaptability. They even include a tool for assessing your organization's “compassion potential.” This book gives us the tools to build skill in creating compassion and invigorating the humanity of our basic institutions.
We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.
Scholars and consultants Monica Worline and Jane Dutton approach compassion in organizations through the lens of new research that helps us see what compassion is, how we can create it in our everyday work, and the benefits it offers to both individuals and organizations. They reveal why compassion is integral to recruiting and retaining talented people, essential to delivering high quality service and rapid innovation, and inextricably linked to engagement, collaboration, and adaptability. They even include a tool for assessing your organization's “compassion potential.” This book gives us the tools to build skill in creating compassion and invigorating the humanity of our basic institutions.
An essential strategy book for how to have transformative, sustainable, responsible travel experiences-starting at your own front door. Recognized Peacemaker and National Geographic Explorer Aziz Abu Sarah shows how, by crossing boundaries, we can heal our world from stereotypes, prejudice, and ignorance.
How can we bring together a world polarized by so many seemingly intractable conflicts? Through tourism?
Yes, but a different kind of tourism, one that harnesses the power of travel to create a more connected and peaceful world. Aziz Abu Sarah argues that it's through one-on-one contact that we'll begin to heal divides. And he knows this firsthand. A former Palestinian radical, he cofounded a tour agency with a Jewish American that originated the Dual Narrative Tours, which are co-led by guides from different communities, including Israel and Palestine, Ireland, Vietnam, Colombia, and many other countries.
A guide for going beyond museums and monuments to more transformative, sustainable, and responsible travel experiences, this book is for both the first-timer and seasoned veteran. Starting with his own moving story of creating connections across his divided hometown of Jerusalem and expanding to stories from all over the world, Abu Sarah offers tips on how to meet people naturally and safely, design an inclusive itinerary, shop to support the local economy, deal with setbacks, and much more. He shows that if you put down your phone and strike up a conversation, you can break through the walls that separate us. You'll discover shared values, build lasting relationships, and realize that ultimately far more unites us than divides us.
How can we bring together a world polarized by so many seemingly intractable conflicts? Through tourism?
Yes, but a different kind of tourism, one that harnesses the power of travel to create a more connected and peaceful world. Aziz Abu Sarah argues that it's through one-on-one contact that we'll begin to heal divides. And he knows this firsthand. A former Palestinian radical, he cofounded a tour agency with a Jewish American that originated the Dual Narrative Tours, which are co-led by guides from different communities, including Israel and Palestine, Ireland, Vietnam, Colombia, and many other countries.
A guide for going beyond museums and monuments to more transformative, sustainable, and responsible travel experiences, this book is for both the first-timer and seasoned veteran. Starting with his own moving story of creating connections across his divided hometown of Jerusalem and expanding to stories from all over the world, Abu Sarah offers tips on how to meet people naturally and safely, design an inclusive itinerary, shop to support the local economy, deal with setbacks, and much more. He shows that if you put down your phone and strike up a conversation, you can break through the walls that separate us. You'll discover shared values, build lasting relationships, and realize that ultimately far more unites us than divides us.
Alec Levenson's immensely practical guide shows every organization that uses employee surveys or is considering using them how to make them more effective, valuable, and reliable-and how to make better use of them.
Bestselling author Kim Cameron delivers both a riveting story and a thoroughly researched case study that delves into the spectacularly impossible success of the shutdown and clean-up of Rocky Flats, one of the most notorious nuclear weapons plants in the United States.
Written by a premier group of 21 thinkers from around the world, the second edition of Alternatives to Economic Globalization lays out democratic, ecologically sound, socially just alternatives to corporate globalization more fully, specifically, and thoughtfully than has ever been done before. Focusing on constructive, achievable goals, the authors present ten governing principles for establishing truly sustainable societies and describe alternatives to the World Bank, the IMF, and the WTO that would better serve the needs of the planet. They offer detailed proposals for protecting vital goods and services from corporate exploitation, limiting corporate privileges and power, rebuilding economies to make them more responsive to human needs, and more.
This revised and expanded edition features a new opening chapter on the global balance of power, a new section on the media and globalization, and a new final chapter on what ordinary citizens can do to fight the injustices of globalization. It also includes many new charts, sidebars, and other updated information.
This revised and expanded edition features a new opening chapter on the global balance of power, a new section on the media and globalization, and a new final chapter on what ordinary citizens can do to fight the injustices of globalization. It also includes many new charts, sidebars, and other updated information.
Why are some people more successful in business? Why do some businesses flourish where others fail? Renowned business speaker and author, Brian Tracy, tackles these puzzling questions through a set of principles or “universal laws” one needs to follow to become successful in the world of business.
In The 100 Absolutely Unbreakable Laws of Business Success, Tracy draws on his thirty years of experience and knowledge to present a set of principles or "universal laws" that lie behind the success of business people everywhere, in every kind of enterprise, large and small. These are natural laws, he says, and they work everywhere and for everyone, virtually without exception. Every year, thousands of companies underperform or even fail and millions of individuals underachieve, frustrated by thwarted ambition and dreams-all because they either attempted to violate or did not know these universal laws. But ignorance of the law is no excuse!
Tracy breaks the 100 laws down into nine major categories: Life, Success, Business, Leadership, Money, Economics, Selling, Negotiating, and Time Management. Drawing on a lifetime of observation, investigation, and experience, Tracy not only identifies and defines each law, he also reveals its source and foundation, whether in science, nature, philosophy, experience, or common sense. He illustrates how it functions in the world using real-life anecdotes and examples shows how to apply it to your life and work through specific questions and practical steps and exercises that everyone can use-sometimes in just minutes-to begin the journey toward greater business success.
In The 100 Absolutely Unbreakable Laws of Business Success, Tracy draws on his thirty years of experience and knowledge to present a set of principles or "universal laws" that lie behind the success of business people everywhere, in every kind of enterprise, large and small. These are natural laws, he says, and they work everywhere and for everyone, virtually without exception. Every year, thousands of companies underperform or even fail and millions of individuals underachieve, frustrated by thwarted ambition and dreams-all because they either attempted to violate or did not know these universal laws. But ignorance of the law is no excuse!
Tracy breaks the 100 laws down into nine major categories: Life, Success, Business, Leadership, Money, Economics, Selling, Negotiating, and Time Management. Drawing on a lifetime of observation, investigation, and experience, Tracy not only identifies and defines each law, he also reveals its source and foundation, whether in science, nature, philosophy, experience, or common sense. He illustrates how it functions in the world using real-life anecdotes and examples shows how to apply it to your life and work through specific questions and practical steps and exercises that everyone can use-sometimes in just minutes-to begin the journey toward greater business success.
Everyone knows that today's rate of technological change is unprecedented. With technological breakthroughs from the Internet to cell phones to digital music and pictures, everyone knows that the social impact of technology has never been as profound.
Future Hype surveys the past few hundred years to show that many of the technologies we now take for granted transformed society in far more dramatic ways than recent developments so often touted as unparalleled and historic. Seidensticker exposes the hidden costs of technology and will help both consumers and businesses take a shrewder position when the next 'essential' innovation is trotted out.
Future Hype surveys the past few hundred years to show that many of the technologies we now take for granted transformed society in far more dramatic ways than recent developments so often touted as unparalleled and historic. Seidensticker exposes the hidden costs of technology and will help both consumers and businesses take a shrewder position when the next 'essential' innovation is trotted out.
Studies show that being an optimist can make a dramatic difference in how healthy, happy and productive we are. Jurriaan Kamp, the founder and publisher of The Intelligent Optimist (formerly Ode), a Maggie award-winning magazine, demonstrates how to experience the culture at large and our own lives in particular as richer, more profound, and more fulfilling by expanding our capacity for optimism.