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In a world where 82 percent of managers struggle to lead effectively, this international bestseller reveals the one secret that separates great leaders from the rest.
“What do I need to do to be a great leader?” Every person in authority wonders this question sooner or later. Ken Blanchard, whose books have sold over 25 million copies, and Mark Miller, who rose from line worker to Chick-fil-A vice president, uncover the secret great leaders already know in this international bestseller.
Using a classic business fable, newly promoted executive Debbie Brewster asks her mentor the crucial question: “What is the secret of great leaders?” His reply-“Great leaders serve”-confuses her, but he reveals five fundamental ways leaders succeed through service. Debbie discovers why great leaders focus on the future, how teams determine success or failure, what three arenas need continuous improvement, why leadership success has two essential components, and how to strengthen-or destroy-credibility.
This fourth edition includes the proven SERVE model plus breakthrough content on leadership's most critical element-a leader's heart. Discover these new features:
• Revised chapters
• New chapter with five HEART habits that form the foundation for great leadership
• Comprehensive facilitator's guide for groups and teams
• Expanded resources for teams and organizations
Translated into twenty-nine languages with over 700,000 copies sold, The Secret delivers proven wisdom in an unforgettable story that anyone can understand and apply immediately.
“What do I need to do to be a great leader?” Every person in authority wonders this question sooner or later. Ken Blanchard, whose books have sold over 25 million copies, and Mark Miller, who rose from line worker to Chick-fil-A vice president, uncover the secret great leaders already know in this international bestseller.
Using a classic business fable, newly promoted executive Debbie Brewster asks her mentor the crucial question: “What is the secret of great leaders?” His reply-“Great leaders serve”-confuses her, but he reveals five fundamental ways leaders succeed through service. Debbie discovers why great leaders focus on the future, how teams determine success or failure, what three arenas need continuous improvement, why leadership success has two essential components, and how to strengthen-or destroy-credibility.
This fourth edition includes the proven SERVE model plus breakthrough content on leadership's most critical element-a leader's heart. Discover these new features:
• Revised chapters
• New chapter with five HEART habits that form the foundation for great leadership
• Comprehensive facilitator's guide for groups and teams
• Expanded resources for teams and organizations
Translated into twenty-nine languages with over 700,000 copies sold, The Secret delivers proven wisdom in an unforgettable story that anyone can understand and apply immediately.
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WE ARE ALL in the people business because we deal with other people all the time. But do you sometimes reach out to others only to find your efforts misunderstood or rejected? Do you wish your relationships with people close to you were more harmonious and fulfilling? PeopleSmart is a practical guide for anyone who asks these questions, which means most of us at some time or other. It reveals a powerful plan for making your relationships more productive and rewarding-whether they are with a supervisor and coworkers or a spouse, relatives, and friends-by developing your interpersonal intelligence.
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Based on three years of study into the topic of transformational leadership, this is a definitive guide to becoming a leader for positive change. The best, most original thinking from psychologists, business leaders, religious leaders, organizational experts, and academics are brought together in this life-changing volume.
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This is the 20th anniversary revised and updated edition of a classic in the field of human resources-over 70,000 copies were sold of the previous two editions. This book revolutionized the HR field by demonstrating the vital importance of linking HR solutions to achieving specific business goals.
This is a brand new edition of the classic book that introduced a concept that has since become a cornerstone of the human resource, learning, and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. This means partnering with clients to identify what specific kinds of solutions will help them achieve these goals. Performance consulting is a strategic process that produces measurable business results by maximizing performance of people and organizations.
This 20th anniversary edition features four new chapters as well as new examples and has been updated throughout. Much of the new material focuses on measuring the results of performance consulting-there is extensive treatment of two-sided accountability, data collection, development of precise objectives, measurement of success, and sustainable improvement. And this remains a profoundly practical book, filled with tips and techniques, as well as downloadable tools, checklists, and graphics at the end of every chapter.
This is a brand new edition of the classic book that introduced a concept that has since become a cornerstone of the human resource, learning, and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. This means partnering with clients to identify what specific kinds of solutions will help them achieve these goals. Performance consulting is a strategic process that produces measurable business results by maximizing performance of people and organizations.
This 20th anniversary edition features four new chapters as well as new examples and has been updated throughout. Much of the new material focuses on measuring the results of performance consulting-there is extensive treatment of two-sided accountability, data collection, development of precise objectives, measurement of success, and sustainable improvement. And this remains a profoundly practical book, filled with tips and techniques, as well as downloadable tools, checklists, and graphics at the end of every chapter.
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From one of the founding executives of FedEx comes the first full inside story of how Fed Ex came to be one of the world's most successful, innovative, and admired companies. Frock reveals the details of how the company was conceived, launched, and kept afloat despite incredible obstacles.
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A new and thoroughly revised edition of marketing and positioning genius Mark Levy, which helps readers unleash their inner creativity, problem solving skills, while also generating content. This is The Artist's Way for business people and social media people. Accidental Genius uses a similar methodology of freewriting to create business plan, find solutions, and generate new content. Over 10,000 of the original edition sold.
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This bestselling conflict resolution book has helped thousands of people effectively collaborate across deep divides. Now it’s been updated with 50 percent new material for an increasingly polarized world.
“Adam Kahane worked with us on the future of our country. The four scenarios we built have come to life one after another, and today we are living the best one....Kahane explains how scenario planning can transform the future. In Colombia we can attest that such transformation is really possible.” —Juan Manuel Santos, President of Colombia and Nobel Peace Prize recipient
In today’s fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don’t agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration—requiring harmony and agreement—is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
“Adam Kahane worked with us on the future of our country. The four scenarios we built have come to life one after another, and today we are living the best one....Kahane explains how scenario planning can transform the future. In Colombia we can attest that such transformation is really possible.” —Juan Manuel Santos, President of Colombia and Nobel Peace Prize recipient
In today’s fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don’t agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration—requiring harmony and agreement—is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
- Stretch to embrace conflict and connection
- Stretch to experiment and learn
- Stretch to step into the game
Gregory A. Garrett CPCM
Contract Administration and Closeout (Actionpack)
1595
$15.95
Unit price perGregory A. Garrett CPCM
Contract Administration and Closeout (Actionpack)
1595
$15.95
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In this capstone work of his career, the creator of open space technology applies his lifetime of knowledge and experience to showing how self-organization is the most powerful force in creating high-performing organizations and to detailing the steps to unleash and leverage this power.
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Appreciative Intelligence provides a new answer to what enables successful people to dream up their extraordinary and innovative ideas; why employees, partners, colleagues, investors, and other stakeholders join them on the path to their goals, and how they achieve these goals despite obstacles and challenges. It is not simple optimism. People with appreciative intelligence are realistic and action oriented--they have the ability not just to identify positive potential, but to devise a course of action to take advantage of it.
Drawing on their own original research and recent discoveries in psychology and cognitive neuroscience, Thatchenkery and Metzker outline the evidence for appreciative intelligence, detail its specific characteristics, and show how you can develop this skill and use it in your own life and work. They show how the most successful leaders are able to spread appreciative intelligence throughout an organization, and they offer tools and exercises you can use to increase your own level of appreciative intelligence and so become more creative, resilient, successful, and personally fulfilled.
Drawing on their own original research and recent discoveries in psychology and cognitive neuroscience, Thatchenkery and Metzker outline the evidence for appreciative intelligence, detail its specific characteristics, and show how you can develop this skill and use it in your own life and work. They show how the most successful leaders are able to spread appreciative intelligence throughout an organization, and they offer tools and exercises you can use to increase your own level of appreciative intelligence and so become more creative, resilient, successful, and personally fulfilled.
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The only book that tackles how to manage the human factors and provide leadership before, during, and after catastrophic events provoked by nature, accidents, or acts of violence. The potential damage that can occur due to inadequate preparation makes this an issue too important to ignore.
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In a world of chaos, how can generative AI help leaders lead?
Over the next decade, all leaders will be augmented with some form of generative artificial intelligence, or GenAI. For the best leaders, this will mean dramatic improvement. For mediocre leaders, this will mean persistent confusion, distraction, and pretense. With futureback thinking-looking ten years ahead, then planning backward from future to next to now-this third edition of Leaders Make the Future shows how people can improve their leadership skills while expanding their human perspective.
Now 75 percent revised and expanded with resources from the Institute for the Future, this new edition is organized around ten future leadership skills:
• Augmented futureback curiosity
• Augmented clarity
• Augmented dilemma flipping
• Augmented bio-engaging
• Augmented immersive learning
• Augmented depolarizing
• Augmented commons creating
• Augmented smart mob swarming
• Augmented strength with humility
• Human calming
AI-augmented leadership will be key for any organization to tackle the uncertainty of the future. And by incorporating practical methodologies, ethical guidelines, and innovative leadership practices, this book will help leaders develop their clarity and moderate their certainty.
Over the next decade, all leaders will be augmented with some form of generative artificial intelligence, or GenAI. For the best leaders, this will mean dramatic improvement. For mediocre leaders, this will mean persistent confusion, distraction, and pretense. With futureback thinking-looking ten years ahead, then planning backward from future to next to now-this third edition of Leaders Make the Future shows how people can improve their leadership skills while expanding their human perspective.
Now 75 percent revised and expanded with resources from the Institute for the Future, this new edition is organized around ten future leadership skills:
• Augmented futureback curiosity
• Augmented clarity
• Augmented dilemma flipping
• Augmented bio-engaging
• Augmented immersive learning
• Augmented depolarizing
• Augmented commons creating
• Augmented smart mob swarming
• Augmented strength with humility
• Human calming
AI-augmented leadership will be key for any organization to tackle the uncertainty of the future. And by incorporating practical methodologies, ethical guidelines, and innovative leadership practices, this book will help leaders develop their clarity and moderate their certainty.
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What leads to collective wisdom in groups, organizations, and communities? And what leads instead to collective folly? This foundational book on collective wisdom explores the sources of collective wisdom and folly, the ways of increasing our capacity for collective wisdom, and the means by which leaders and change agents can tap into this power in catalyzing innovation and change.
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For every company like Zappos that has achieved the Utopia of an egalitarian business model, there are thousands that remain stuck on the corporate ladder. Self-management consultant Samantha Slade shares that the real secret to flattening a hierarchical organization is seemingly obvious: don't do it all at once.
Media is showing us that self-managing organizations, like Zappos, unleash human potential in ways we couldn't have imagined, but so often when we try to transition to a self managed organization, we get stuck. The task seems overwhelming and many organizations just give up. We find ourselves caught between the inspirational stories of these self-organizing companies and the deeply entrenched habits. It can be overwhelming to have such a sense of possibility and yet feel ill equipped in practical methods and strategy. Samantha Slade is the founder of Percolab, an international consulting firm in Quebec that has been helping organizations successfully transition to self-management for over a decade. Too many organizations try to change everything at the same time and fail, concluding that the method is out of their reach. With Seven concrete practices, Slade offers a new way: transition on thing in your organization at a time. The benefits of a self- managed organization- increased engagement, retention, and productivity- can be achieved even by transitioning only one or two areas of your organization. Even if you never become Zappos, your organization will see increased energy and thriving.
Media is showing us that self-managing organizations, like Zappos, unleash human potential in ways we couldn't have imagined, but so often when we try to transition to a self managed organization, we get stuck. The task seems overwhelming and many organizations just give up. We find ourselves caught between the inspirational stories of these self-organizing companies and the deeply entrenched habits. It can be overwhelming to have such a sense of possibility and yet feel ill equipped in practical methods and strategy. Samantha Slade is the founder of Percolab, an international consulting firm in Quebec that has been helping organizations successfully transition to self-management for over a decade. Too many organizations try to change everything at the same time and fail, concluding that the method is out of their reach. With Seven concrete practices, Slade offers a new way: transition on thing in your organization at a time. The benefits of a self- managed organization- increased engagement, retention, and productivity- can be achieved even by transitioning only one or two areas of your organization. Even if you never become Zappos, your organization will see increased energy and thriving.
