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This bestselling conflict resolution book has helped thousands of people effectively collaborate across deep divides. Now it's been updated with 50 percent new material for an increasingly polarized world.
“Offers practical guidance for how to work with diverse others, which is a precondition for confronting many of the complex challenges we face.” -Morris Rosenberg, President, Pierre Elliott Trudeau Foundation
In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration-requiring harmony and agreement-is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
- Stretch to embrace conflict and connection
- Stretch to experiment and learn
- Stretch to step into the game
This substantially revised second edition adds multiple new chapters exploring how to work across deepening divides and with those we may never agree with. Using new case studies, a discussion guide, and frameworks for navigating permanent plurality in our polarized times, Kahane offers essential tools for transforming conflict into positive change.
“Offers practical guidance for how to work with diverse others, which is a precondition for confronting many of the complex challenges we face.” -Morris Rosenberg, President, Pierre Elliott Trudeau Foundation
In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration-requiring harmony and agreement-is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
- Stretch to embrace conflict and connection
- Stretch to experiment and learn
- Stretch to step into the game
This substantially revised second edition adds multiple new chapters exploring how to work across deepening divides and with those we may never agree with. Using new case studies, a discussion guide, and frameworks for navigating permanent plurality in our polarized times, Kahane offers essential tools for transforming conflict into positive change.


Gregory A. Garrett CPCM
Contract Administration and Closeout (Actionpack)
1595
$15.95
Unit price perGregory A. Garrett CPCM
Contract Administration and Closeout (Actionpack)
1595
$15.95
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In this capstone work of his career, the creator of open space technology applies his lifetime of knowledge and experience to showing how self-organization is the most powerful force in creating high-performing organizations and to detailing the steps to unleash and leverage this power.
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Appreciative Intelligence provides a new answer to what enables successful people to dream up their extraordinary and innovative ideas; why employees, partners, colleagues, investors, and other stakeholders join them on the path to their goals, and how they achieve these goals despite obstacles and challenges. It is not simple optimism. People with appreciative intelligence are realistic and action oriented--they have the ability not just to identify positive potential, but to devise a course of action to take advantage of it.
Drawing on their own original research and recent discoveries in psychology and cognitive neuroscience, Thatchenkery and Metzker outline the evidence for appreciative intelligence, detail its specific characteristics, and show how you can develop this skill and use it in your own life and work. They show how the most successful leaders are able to spread appreciative intelligence throughout an organization, and they offer tools and exercises you can use to increase your own level of appreciative intelligence and so become more creative, resilient, successful, and personally fulfilled.
Drawing on their own original research and recent discoveries in psychology and cognitive neuroscience, Thatchenkery and Metzker outline the evidence for appreciative intelligence, detail its specific characteristics, and show how you can develop this skill and use it in your own life and work. They show how the most successful leaders are able to spread appreciative intelligence throughout an organization, and they offer tools and exercises you can use to increase your own level of appreciative intelligence and so become more creative, resilient, successful, and personally fulfilled.
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The only book that tackles how to manage the human factors and provide leadership before, during, and after catastrophic events provoked by nature, accidents, or acts of violence. The potential damage that can occur due to inadequate preparation makes this an issue too important to ignore.
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In a world of chaos, how can generative AI help leaders lead?
Over the next decade, all leaders will be augmented with some form of generative artificial intelligence, or GenAI. For the best leaders, this will mean dramatic improvement. For mediocre leaders, this will mean persistent confusion, distraction, and pretense. With futureback thinking-looking ten years ahead, then planning backward from future to next to now-this third edition of Leaders Make the Future shows how people can improve their leadership skills while expanding their human perspective.
Now 75 percent revised and expanded with resources from the Institute for the Future, this new edition is organized around ten future leadership skills:
• Augmented futureback curiosity
• Augmented clarity
• Augmented dilemma flipping
• Augmented bio-engaging
• Augmented immersive learning
• Augmented depolarizing
• Augmented commons creating
• Augmented smart mob swarming
• Augmented strength with humility
• Human calming
AI-augmented leadership will be key for any organization to tackle the uncertainty of the future. And by incorporating practical methodologies, ethical guidelines, and innovative leadership practices, this book will help leaders develop their clarity and moderate their certainty.
Over the next decade, all leaders will be augmented with some form of generative artificial intelligence, or GenAI. For the best leaders, this will mean dramatic improvement. For mediocre leaders, this will mean persistent confusion, distraction, and pretense. With futureback thinking-looking ten years ahead, then planning backward from future to next to now-this third edition of Leaders Make the Future shows how people can improve their leadership skills while expanding their human perspective.
Now 75 percent revised and expanded with resources from the Institute for the Future, this new edition is organized around ten future leadership skills:
• Augmented futureback curiosity
• Augmented clarity
• Augmented dilemma flipping
• Augmented bio-engaging
• Augmented immersive learning
• Augmented depolarizing
• Augmented commons creating
• Augmented smart mob swarming
• Augmented strength with humility
• Human calming
AI-augmented leadership will be key for any organization to tackle the uncertainty of the future. And by incorporating practical methodologies, ethical guidelines, and innovative leadership practices, this book will help leaders develop their clarity and moderate their certainty.
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What leads to collective wisdom in groups, organizations, and communities? And what leads instead to collective folly? This foundational book on collective wisdom explores the sources of collective wisdom and folly, the ways of increasing our capacity for collective wisdom, and the means by which leaders and change agents can tap into this power in catalyzing innovation and change.
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For every company like Zappos that has achieved the Utopia of an egalitarian business model, there are thousands that remain stuck on the corporate ladder. Self-management consultant Samantha Slade shares that the real secret to flattening a hierarchical organization is seemingly obvious: don't do it all at once.
Media is showing us that self-managing organizations, like Zappos, unleash human potential in ways we couldn't have imagined, but so often when we try to transition to a self managed organization, we get stuck. The task seems overwhelming and many organizations just give up. We find ourselves caught between the inspirational stories of these self-organizing companies and the deeply entrenched habits. It can be overwhelming to have such a sense of possibility and yet feel ill equipped in practical methods and strategy. Samantha Slade is the founder of Percolab, an international consulting firm in Quebec that has been helping organizations successfully transition to self-management for over a decade. Too many organizations try to change everything at the same time and fail, concluding that the method is out of their reach. With Seven concrete practices, Slade offers a new way: transition on thing in your organization at a time. The benefits of a self- managed organization- increased engagement, retention, and productivity- can be achieved even by transitioning only one or two areas of your organization. Even if you never become Zappos, your organization will see increased energy and thriving.
Media is showing us that self-managing organizations, like Zappos, unleash human potential in ways we couldn't have imagined, but so often when we try to transition to a self managed organization, we get stuck. The task seems overwhelming and many organizations just give up. We find ourselves caught between the inspirational stories of these self-organizing companies and the deeply entrenched habits. It can be overwhelming to have such a sense of possibility and yet feel ill equipped in practical methods and strategy. Samantha Slade is the founder of Percolab, an international consulting firm in Quebec that has been helping organizations successfully transition to self-management for over a decade. Too many organizations try to change everything at the same time and fail, concluding that the method is out of their reach. With Seven concrete practices, Slade offers a new way: transition on thing in your organization at a time. The benefits of a self- managed organization- increased engagement, retention, and productivity- can be achieved even by transitioning only one or two areas of your organization. Even if you never become Zappos, your organization will see increased energy and thriving.
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Management giant Henry Mintzberg turns his attention to health care, arguing that many of the massive issues facing health care stem from the fact that it is not a cohesive system. To heal itself, health care must become less distant and opaque and more engaging and collaborative.
Mintzberg begins in part 1 by confronting myths about health care, including the following:
• We have a system of health care.
• Health-care institutions can be fixed with more heroic leadership.
• The health-care system can be fixed by more administrative engineering.
• The health-care system can be fixed by more categorizing and commodifying to facilitate more calculating.
• The health-care system can be fixed with increased competition.
• Health-care organizations can be fixed by running them more like businesses.
Part 2 examines how health care is organized, in relation to what we know about differentiation, separation, and integration in organizations and systems in general. Mintzberg shows that in health care, the inclination has been to do an awful lot more differentiating than integrating. This has resulted in all sorts of excessive separations: curtains across the specialties, sheets over the patients, and walls and floors between the administrators. The favored form of organizing health care-the professional organization-is the source of its great strength as well as its debilitating weakness.
Part 3 then offers guidelines to reframe the core components of health care: strategy, organization, scale, ownership, management, and the “system” itself. For example, managing has to be about care more than cure, and organizing has to favor communityship over leadership, collaboration over competition.
Mintzberg begins in part 1 by confronting myths about health care, including the following:
• We have a system of health care.
• Health-care institutions can be fixed with more heroic leadership.
• The health-care system can be fixed by more administrative engineering.
• The health-care system can be fixed by more categorizing and commodifying to facilitate more calculating.
• The health-care system can be fixed with increased competition.
• Health-care organizations can be fixed by running them more like businesses.
Part 2 examines how health care is organized, in relation to what we know about differentiation, separation, and integration in organizations and systems in general. Mintzberg shows that in health care, the inclination has been to do an awful lot more differentiating than integrating. This has resulted in all sorts of excessive separations: curtains across the specialties, sheets over the patients, and walls and floors between the administrators. The favored form of organizing health care-the professional organization-is the source of its great strength as well as its debilitating weakness.
Part 3 then offers guidelines to reframe the core components of health care: strategy, organization, scale, ownership, management, and the “system” itself. For example, managing has to be about care more than cure, and organizing has to favor communityship over leadership, collaboration over competition.
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How do project managers achieve spectacular results when they have no direct authority over their team members? Here's a foolproof process for engaging your team: one that begins with engaging yourself.
Project managers are frequently given the task of driving results without having any authority to back up their directives. This book helps project managers succeed when the deck is stacked against them. The secret to running spectacular projects is engaging and inspiring every person who's part of your project, so they feel responsible for the outcome. And that engagement starts with you-- you have to feel engaged and inspired yourself before you can inspire others. Ruth Pearce, "The Project Motivator" draws on principles from positive psychology, workplace engagement, and character strengths to come up with a foolproof methodology you can apply in your workplace today.
Project managers are frequently given the task of driving results without having any authority to back up their directives. This book helps project managers succeed when the deck is stacked against them. The secret to running spectacular projects is engaging and inspiring every person who's part of your project, so they feel responsible for the outcome. And that engagement starts with you-- you have to feel engaged and inspired yourself before you can inspire others. Ruth Pearce, "The Project Motivator" draws on principles from positive psychology, workplace engagement, and character strengths to come up with a foolproof methodology you can apply in your workplace today.
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This classic pioneering book provides keen insight into workplace diversity. With new tips, tools, and strategies for peacocks and penguins alike, your organization will flourish and take flight!
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Bias is real and we all have it, but there is good news: even though bias is part of the human condition, we are not powerless against it. The secret is building authentic, deep relationships across differences.
Everybody's biased. We all harbor unconscious assumptions that get in the way of our good intentions and keep us from working harmoniously and effectively with other people. In our increasingly diverse society this can be a real stumbling block.
Tiffany Jana and Matthew Freeman-consultants who also happen to be a biracial couple-argue that ultimately the only way to really overcome bias is to focus our energy on building relationships. We need to extend our circle of trust to include people who are different from us in many ways – race, religion, sex, ethnicity, sexual orientation, education, socioeconomic class, and ability. These differences can enrich our lives and expand our perspectives.
Overcoming Bias doesn't advocate setting some kind of friend quota, merely that we seek out experiences that challenge our presuppositions and expose us to people, cultures, and ideas outside of our usual comfort zone. But this also requires some work on ourselves. Through vivid stories, soul-searching reflection, and fun (yes, fun!) exercises and activities Jana and Freeman help us become aware of our own biases, stereotypes, and unacknowledged privileges. This book will provide you with everything you need to understand bias, talk about it with increased fluency, and overcome it so you can build stronger relationships.
Everybody's biased. We all harbor unconscious assumptions that get in the way of our good intentions and keep us from working harmoniously and effectively with other people. In our increasingly diverse society this can be a real stumbling block.
Tiffany Jana and Matthew Freeman-consultants who also happen to be a biracial couple-argue that ultimately the only way to really overcome bias is to focus our energy on building relationships. We need to extend our circle of trust to include people who are different from us in many ways – race, religion, sex, ethnicity, sexual orientation, education, socioeconomic class, and ability. These differences can enrich our lives and expand our perspectives.
Overcoming Bias doesn't advocate setting some kind of friend quota, merely that we seek out experiences that challenge our presuppositions and expose us to people, cultures, and ideas outside of our usual comfort zone. But this also requires some work on ourselves. Through vivid stories, soul-searching reflection, and fun (yes, fun!) exercises and activities Jana and Freeman help us become aware of our own biases, stereotypes, and unacknowledged privileges. This book will provide you with everything you need to understand bias, talk about it with increased fluency, and overcome it so you can build stronger relationships.
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This is the first comprehensive book on all aspects of managing Hispanic employees - who already represent nearly a quarter of the U.S. workforce and are projected to represent more than half by 2050 - and it combines practical advice with research knowledge on the unique cultural issues in hiring, motivating, training, supervising, developing, retaining, and other aspects of managing Hispanic workers.
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Leadership is difficult--in our quest to teach leaders the secrets of success, we've somehow lost sight of this truth. Steven Snyder teaches leaders that leadership is a marathon, not a sprint; his book offers key strategies for navigating challenges.