This book describes how companies of all types can achieve even greater success-measured not by volume or profits, but by the quality of life for employees and the quality service for customers.

"La'Wana Harris has opened this coach's eyes to the power of coaching practices to create new paths for diversity and inclusion work-whether or not you are formally trained as a coach. Please read this book and help create workplaces with honest engagement and access for all."
-Marshall Goldsmith, Thinkers 50 #1 Executive Coach and two-time #1 Leadership Thinker in the world



The elephant in the room with diversity and inclusion work is that people with privilege must use their privilege to allow others equal access to power. This is often the reason diversity efforts can be stalled--we talk about the benefits, but we don't address the perception that in order for some to gain power, others will have to "lose." Everyone believes in diversity until they have to give something up. How do we talk people through this shift?

This book introduces a new coaching tool, called Inclusion Coaching™, based on cutting-edge research to create the best practices for building a sustainable and actionable culture of inclusion for all businesses and organizations. Harris offers timely solutions and resources to help readers move beyond intentions to actions and behaviors that confront various negative "isms" felt by many who feel that they aren't being supported in the workplace. This book advocates for an innovative coaching platform that takes professional coaching and frames it with an inclusion modality. A valuable addition to the coaching profession, Harris provides managers and diversity coaches with new models to empower employees and CEOs to "do" inclusion and address deep-rooted biases that are often invisible to us. These proven solutions will help empower and inspire any business leader or organization to leverage all its members' talents to drive change through individual and collective action.

Women are acculturated within systems that encourage them to sabotage one another; this book shows how they can break free of this cultural programming and use whatever privilege and power they have to raise each other up.


Feminists have been fighting for decades against the stereotypes that women are somehow hardwired to backstab, claiming that it is not true and seeking to create unity among women. Unfortunately, as we are learning, there is in fact a type of sabotage that falls along racial lines. Different from the stereotypical personal catfight, these divisions between white women, black women and other women of color are rooted in history and are more pervasive than we realize. It occurs when women of different identities unwittingly sabotage each other. This book teaches readers how to take an active approach to better understand ourselves, the biases we may be holding without realizing it, and lift up other women along the way. By pausing to reflect before acting, it is possible to make a different choice, interrupt our action, and take steps to improve our world rather than perpetuate injustices, knowingly and unknowingly. This new book frames sabotage as both a historical inheritance and contextualizes the current problem, providing practical solutions that women can start using in the workplace right away, regardless of their position.

The key to your career advancement is understanding how power works--who has it, where it hides, and how it's used. Please Sit Over There teaches Black women the career skills they need to navigate an uneven playing field and achieve long-lasting professional success.

Black women continuously navigate systems that were never intended for them while using a set of rules that was never designed for them. There are so many unwritten rules of power still at play in professional organizations that repeatedly hinder Black women in their career development and overall workplace experiences.

In this book, Francine Parham shares her knowledge as a former Black female global executive of two major corporations on how to move up in the workplace while maintaining a sense of sanity. The first section lays the foundation for understanding power dynamics, while the second section shows how to “shift the power” as a professional Black woman. Finally, the third section helps readers to pinpoint and navigate the particulars of an organization's flawed systems and processes so they can advance to the next professional level.

Please Sit Over There honors the painstaking work being undertaken to deconstruct broken institutions and demonstrates how Black women can achieve their goals while those institutions still exist-effectively opening doors for all women of color to come.

“This is a must-read for bosses and subordinates alike, as it exposes our flaws but teaches us how we can work together to achieve our common goals.”
-Ellen Coulter, President, The Advantage Software Company


What do you do when the biggest threat to your project is your boss? It's not that your boss is out to get you. In fact, bosses generally mean well. But clueless leadership from a well-intentioned boss can sometimes cause more damage than a criminal mastermind tying your project to the railroad tracks.

Lucky for you, the best project managers have got "managing up" down to a fine science. The reason is that project managers are often outside consultants with no formal position in the organization they're working for, putting them at a double disadvantage. Learn how tried-and-tested techniques from the discipline of project management can be used to manage five main "types" of difficult bosses. Dana Brownlee, certified Project Management Professional, has repeatable, reliable techniques based on years of project consulting, which apply to each of these difficult boss types. Your boss will be eating right from your hand in no time.

Discover a breakthrough way to link employees' daily job duties to the organization's purpose, and watch employee engagement, productivity, and customer satisfaction soar!


Leaders and managers-especially those with customer-facing employees-want engaged, positive employees who are filled with purpose. The problem is they falsely assume that simply regurgitating the corporate mission statement at meetings and performance reviews is enough, that employees will make the connection between those high ideals and their daily tasks. But most of the time, they don't. Instead, they give lip service to purpose, and initiatives go nowhere.

The solution is the Revelation Conversation. In these one-on-one meetings, executives work with employees to take those words off the wall and into their day-to-day work lives. Revelation Conversations make purpose tangible, help employees see how the sometimes mundane functions they carry out not only connect to an inspiring collective purpose but can reflect their personal goals and aspirations as well.

Steve Curtin shows how leaders at all levels and in any industry can conduct energizing, motivating Revelation Conversations with their direct reports. When purpose becomes personal, the result is greater enthusiasm, creativity, and satisfaction for employees and leaders alike.

Change initiatives fail because humans are hardwired to return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable.


Erika Andersen says avoiding change is a biological imperative. Change initiatives often fail because leaders don't overcome individuals' instinctive impulse toward homeostasis – stable conditions needed for survival. Incorporating a fictional story of a jewelry business changing generational hands, Andersen lays out a five-step process for addressing both the human side of change and its practical aspects:

Step 1-Clarify the change and why it's needed: Get clear on what the change is and the benefits it will bring.
Step 2-Envision the future state: Build a shared picture of the post-change future.
Step 3-Build the change: Bring together a change team, engage key stakeholders, and plan the change.
Step 4-Lead the transition: Build a transition plan that supports the human side of the change, then engage the whole organization in making the change.
Step 5-Keep the change going: Work to make your organization permanently more change-capable.

With engaging opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.