Products

A comprehensive new model for creating inclusive organizations, illuminating the vital role that inclusion plays in developing solutions to the critical social, environmental, and leadership challenges we face.

Most organizational DE&I efforts are focused on changing individual behaviors. But unless you change the organizational structures-the practices, processes, and systems that surround and support individual behaviors-your change efforts will not take root. Structural inclusion makes behavioral inclusion stick.

Andrés Tapia and Fayruz Kirtzman have found that five disciplines encompass the structures, mindsets, behaviors, and accountabilities required for creating inclusive organizations that will have transformational impact not only on their culture and people but also on society and the planet:

1: Manage the Risk: know how to deal with the legal, reputational, and cultural risks of either doing the wrong thing, or not doing the right thing.
2: Explode the Awareness: make sure leaders and employees are deeply informed about, and publicly committed to, the value of DE&I.
3: Maximize the Talent Systems: ensure that leaders and managers display inclusive behaviors when they manage and optimize talent.
4: Master the Logistics: integrate DE&I into operations in ways that lead to improved efficiencies.
5: See the Marketplace: expand to new consumer market segments, enhance cross culturally competent customer service, and form effective partnerships with overlooked communities.

The authors provide assessment tools and case studies of organizations that have implemented each discipline, highlighting what worked and what tripped them up. And they take a wider view, showing how inclusive organizations practicing the five disciplines can address what they call society's four vital tasks: diversify leadership, eradicate polarization, achieve justice, and save the planet. This is a complete guide to how to make your organization a systematic, process-oriented engineer of change for the full range of your stakeholders.

The final guide in the acclaimed inclusivity trilogy introduces an actionable 5-step framework for building truly equitable, high-performing teams.

In today's workplace, teams are the key organizing principle through which most work gets done. This makes teams the prime environment where employees can feel they truly belong, are valued, and contribute their best. However, simply having a diverse team does not automatically translate to more innovation and performance. True inclusion must be operationalized. With decades of experience leading organizations and developing cutting-edge research, Andrés Tapias and Michel Buffet provide a revolutionary 5 Disciplines model to build authentically inclusive teams that unlock the full potential of diverse perspectives.

Based on Tapias' work at Korn Ferry, an international consultancy powerhouse, the 5 Disciplines are:

•Connecting - Going beyond surface levels to deeply understand team members
•Caring - Actively supporting teammates' professional and personal needs
•Storytelling - Sharing powerful narratives that transform mindsets
•Executing - Implementing inclusive practices to get work done equitably
•Innovating - Harnessing diverse ideas to create new value and win the future

By mastering these 5 Disciplines, teams create an environment of true belonging and psychological safety. Members feel empowered to take risks, have candid discussions, and collectively arrive at bold innovations. The result is unparalleled creativity, engagement, and performance that diverse teams promise but seldom fully achieve without intentional inclusivity. With insightful guidance, real-world examples, and a tested framework, this book provides the essential operating system for building inclusive teams that shape the future.

The final guide in the acclaimed Five Inclusive Disciplines trilogy introduces an actionable 5-step framework for building truly equitable, high-performing teams and unlocking their collective power to deliver groundbreaking results.

 

In today’s fast-paced, interconnected world, breakthroughs don’t come from individuals—they come from teams. And not just any teams, but diverse and inclusive ones. With decades of experience and cutting-edge research, Andrés Tapia and Michel Buffet provide a revolutionary model that empowers teams to harness the full potential of diverse perspectives.

 

At the heart of the book are The 5 Disciplines, which guide teams to tap into their collective power:

• Connecting – to build affiliation
• Caring – to nurture psychological safety
• Synchronizing – to harness collective intelligence
• Cultural Dexterity – to integrate diverse perspectives
• Powersharing – to ensure equitable contributions

 

The result? Unparalleled creativity, engagement, and performance. Through insightful guidance, practical tools, and a proven framework, The 5 Disciplines of Inclusive Teams shows how teams can unlock their collective power to achieve breakthrough results, transforming not only their organizations but also the future.

The final guide in the acclaimed Five Inclusive Disciplines trilogy introduces an actionable 5-step framework for building truly equitable, high-performing teams and unlocking their collective power to deliver groundbreaking results.

In today's fast-paced, interconnected world, breakthroughs don't come from individuals-they come from teams. And not just any teams, but diverse and inclusive ones. With decades of experience and cutting-edge research, Andrés Tapia and Michel Buffet provide a revolutionary model that empowers teams to harness the full potential of diverse perspectives.

At the heart of the book are The 5 Disciplines, which guide teams to tap into their collective power:
• Connecting – to build affiliation
• Caring – to nurture psychological safety
• Synchronizing – to harness collective intelligence
• Cultural Dexterity – to integrate diverse perspectives
• Powersharing – to ensure equitable contributions

The result? Unparalleled creativity, engagement, and performance. Through insightful guidance, practical tools, and a proven framework, The 5 Disciplines of Inclusive Teams shows how teams can unlock their collective power to achieve breakthrough results, transforming not only their organizations but also the future.

Adopting the latest agile tools and practices won't be enough to respond to rapid market change. Leaders must first lay the groundwork by creating the right environment for these tools to work.

Many managers struggle to install the underlying organizational operating system for business agility. High-performing agile organizations depend on the strength of six key enabling factors: leadership, culture, structure, people, governance, and ways of working. This book explains why these factors are important and how they work together to increase organizational agility. Real-world examples, stories, and tools will help leaders get realistic about the scope of changes needed in their organizations and show them how to get started.

Karim Harbott does not offer a book of recipes. Instead, he focuses on mindset, principles, and general patterns. This book summarizes of the most important factors in increasing organizational agility and why they work, which leaders will need to consider in a so-called agile transformation. Because every organization is different, each will have its own route to agility and high performance. Managers will need to tackle all the areas that are crucial to creating an environment in which any chosen approach can work.

Adopting the latest agile tools and practices won't be enough to respond to rapid market change. Leaders must first lay the groundwork by creating the right environment for these tools to work.

Many managers struggle to install the underlying organizational operating system for business agility. High-performing agile organizations depend on the strength of six key enabling factors: leadership, culture, structure, people, governance, and ways of working. This book explains why these factors are important and how they work together to increase organizational agility. Real-world examples, stories, and tools will help leaders get realistic about the scope of changes needed in their organizations and show them how to get started.

Karim Harbott does not offer a book of recipes. Instead, he focuses on mindset, principles, and general patterns. This book summarizes of the most important factors in increasing organizational agility and why they work, which leaders will need to consider in a so-called agile transformation. Because every organization is different, each will have its own route to agility and high performance. Managers will need to tackle all the areas that are crucial to creating an environment in which any chosen approach can work.

Adopting the latest agile tools and practices won't be enough to respond to rapid market change. Leaders must first lay the groundwork by creating the right environment for these tools to work.

An ever-growing pile of frameworks and tools falsely offer an “easy route” to organizational agility. However, responding to rapid market change requires you alter so much more than just your way of working. Your work style is only one of six factors that the Agile Centre's research identifies as the key to success. From years of experience certifying people in agile leadership, product ownership, and scrum mastery, Karim Harbott has created a model that will help your organization achieve all six factors required for success: leadership, culture, structure, engagement, and governance as well as ways of working together. Drawing from Harbott's famous Business Agility Canvas, this book will help leaders get realistic about the scope of the changes needed in their organization and show them how to get started.

Combat the Deadly Sins of Project Management!
Project management is a tough business. Not only must project managers contend with schedules, budgets, and a host of stakeholder demands, but they must also deal with sometimes vexing human behaviors, such as whining, indecision, opposition, inflexibility, complacency, and tunnel vision, to name a few. Projects can be negatively impacted by common "sins" that hinder, stall, or throw the project off track.
In The 77 Deadly Sins of Project Management, the contributors focus on each "deadly sin" and probe its manifestations and consequences for projects. By sharing their personal experiences, as well as some historical events, the contributors spotlight the effects and costs — both financial and human — of failing to get a handle on these sins and reign them in. Through anecdotes and case studies, The 77 Deadly Sins of Project Management will help you better understand how to execute the myriad aspects of today's projects.
• Identify danger signs and solutions for each "sin"
• Learn proven methods for tackling project mishaps
• Gain practical and hands-on information from seasoned professionals
• Keep a variety of "sins" from derailing your project
BONUS! Each book comes with a "77 Deadly Sins of Project Management" poster!

Combat the Deadly Sins of Project Management!
Project management is a tough business. Not only must project managers contend with schedules, budgets, and a host of stakeholder demands, but they must also deal with sometimes vexing human behaviors, such as whining, indecision, opposition, inflexibility, complacency, and tunnel vision, to name a few. Projects can be negatively impacted by common "sins" that hinder, stall, or throw the project off track.
In The 77 Deadly Sins of Project Management, the contributors focus on each "deadly sin" and probe its manifestations and consequences for projects. By sharing their personal experiences, as well as some historical events, the contributors spotlight the effects and costs — both financial and human — of failing to get a handle on these sins and reign them in. Through anecdotes and case studies, The 77 Deadly Sins of Project Management will help you better understand how to execute the myriad aspects of today's projects.
• Identify danger signs and solutions for each "sin"
• Learn proven methods for tackling project mishaps
• Gain practical and hands-on information from seasoned professionals
• Keep a variety of "sins" from derailing your project
BONUS! Each book comes with a "77 Deadly Sins of Project Management" poster!

How can people best develop their leadership skills to match their personality, to amplify their strengths, and to compensate for their weaknesses? This is the first book to answer this question with the latest version of the DiSC model of human behavior, which is one of the most widely used, most scientifically based, and most effective approaches to assessing and improving leadership styles and skills.

How can people best develop their leadership skills to match their personality, to amplify their strengths, and to compensate for their weaknesses? This is the first book to answer this question with the latest version of the DiSC model of human behavior, which is one of the most widely used, most scientifically based, and most effective approaches to assessing and improving leadership styles and skills.

How can people best develop their leadership skills to match their personality, to amplify their strengths, and to compensate for their weaknesses? This is the first book to answer this question with the latest version of the DiSC model of human behavior, which is one of the most widely used, most scientifically based, and most effective approaches to assessing and improving leadership styles and skills.

" We need our neighbors and community to stay healthy, produce jobs, raise our children, and care for those on the margin. Institutions and professional services have reached their limit of their ability to help us. The consumer society tells us that we are insufficient and that we must purchase what we need from specialists and systems outside the community. We have become consumers and clients, not citizens and neighbors. John McKnight and Peter Block show that we have the capacity to find real and sustainable satisfaction right in our neighborhood and community. This book reports on voluntary, self-organizing structures that focus on gifts and value hospitality, the welcoming of strangers. It shows how to reweave our social fabric, especially in our neighborhoods. In this way we collectively have enough to create a future that works for all. "

This book is about a new possibility for us together to discover the real basis for a satisfying life. It is a life that becomes possible when we join our neighbors in creating a community that nurtures our family and makes us useful citizens.

We are besieged by messages from consumer society telling us that we are insufficient, that we must purchase what we need from specialists and systems outside the community. We outsource our health care, child care, relationships, recreation, our safety, and our satisfaction. We are trained to become consumers and clients, not citizens and neighbors. McKnight and Block take a thoughtful look at how this situation came about, what maintains it, and the crippling effect it has had on our families, our communities, and our environment.

Right in our neighborhood we have the capacity to address our human needs in ways that systems, which see us only as interchangeable units, as problems to be solved, never can. We all have gifts to offer, even the most seemingly marginal among us. It does not matter how rich or poor the neighborhood is. McKnight and Block suggest how to nurture voluntary, self-organizing structures that will reveal these gifts and allow them to be shared to the greatest mutual benefit. They recommend roles we can assume and actions we can take to reweave the social fabric that has been unraveled by consumerism and its belief that however much we have, it is not enough.

Each neighborhood has poeple with gifts and talents needed to provide for our prosperity and peace of mind -- this book offers practical ways to discover them. It gives voice to the ideas of an abundant community. It reminds us of our power to create a hope-filled life. It assures us that when we join together with our neighbors, we are the architects of the future where we want to live.

Bestselling authors John McKnight and Peter Block offer compelling new understanding of how and why community has been lost in our neighborhoods, cities, and society and what ordinary citizens as well as leaders and professionals can do to restore it.

The Accidental American calls for a bold new approach to immigration: a free international flow of labor to match globalization's free flow of capital. After all, corporations are encouraged to move anywhere in the world they can maximize their earnings. People shouldn't have to risk exploitation, abuse, and even imprisonment when they try to do the same.

Activist, journalist, and immigration expert Rinku Sen and organizer Fekkak Mamdouh examine the consequences of this injustice through Mamdouh's own story. Born in Morocco, he was a waiter and union leader at Windows on the World, a restaurant in the World Trade Center. In the aftermath of September 11th, facing a rising tide of anti-immigrant bias, Mamdouh and others formed the Restaurant Opportunities Center of New York (ROC-NY) to help their colleagues fight for decent jobs and fair treatment. ROC-NY was able to unite native-born and immigrant workers, helping each group realize they were involved in a common struggle for better working conditions. The organization is now expanding nationwide.

Since 9/11, immigrants have increasingly been treated as presumptive criminals. As a counterpoint to these regressive, fundamentally un-American practices, the authors forcefully advocate more humane policies that would ease rather than restrict people's movements, coupled with proposals for reforming globalization so that both sending and receiving countries can more equitably benefit from a more mobile international labor force.

Immigrants enthusiastically contribute much more to our country than their labor. They ought to be welcomed, not marginalized. Citizenship should ultimately be determined by how willing people are to become a part of the social, civic, and political fabric of the country they live in, not by an accident of birth.

The Accidental American advocates a bold new approach to immigration: a free international flow of labor to match globalization’s free flow of capital. After all, corporations are encouraged to move anywhere in the world they can maximize their earnings. People shouldn’t have to risk exploitation, abuse, even imprisonment when they try to do the same. Activist, journalist, and immigration expert Rinku Sen and organizer Fekkak Mamdouh examine the consequences of this injustice through Mamdouh’s own story. Born in Morocco, he was a waiter and union leader at Windows on the World, a restaurant in the World Trade Center, on September 11th. In the aftermath, facing a rising tide of anti-immigrant bias, Mamdouh and others formed the Restaurant Opportunities Center of New York to help their colleagues fight for decent jobs and fair treatment. The experiences of Mamdouh and his coworkers vividly demonstrate the human cost of our flawed immigration policies. Since September 11th, immigrants have increasingly been treated as presumptive criminals. As a counterpoint to these regressive, fundamentally un-American practices, Sen forcefully advocates more humane policies, coupled with proposals for reforming globalization so that all countries can more equitably benefit from a mobile labor force.