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Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and competitive, managing our work relationships becomes even more essential and difficult. Now more than ever we need to work people smart. Working PeopleSmart describes the six core strategies used by people-smart individuals and shows how to apply them in the toughest workplace situations. Individuals who are people smart know how to open others up rather than make them defensive or resistant. They have a knack for diffusing tension rather than creating it. They set a good example through their own behavior on the job and can inspire and influence others with less developed skills. Working PeopleSmart can serve as your virtual coach to guide you through difficult work relationships skillfully. How do you deal with a critical colleague? Make your boss listen to you? React to an offensive joke? Get the resources you need? The authors look at over 50 real-life situations and offer people-smart prescriptions for handling them effectively. They provide coaching tips for each scenario and describe exactly what a people-smart response sounds like. As two psychologists with both organizational and clinical expertise, coauthors Mel Silberman and Freda Hansburg are highly qualified to deliver the message that we can emerge from even the toughest interpersonal moments on the job with dignity and grace. Where other books rely on typologies that categorize people according to their interpersonal styles and then offer advice on how to deal with each type, the strategies described in Working PeopleSmart are straightforward and universal. They can be used immediately to deal with any type of person or any situation, no matter how difficult or sensitive.

Globalization is transforming the very nature of our business relationships, decision-making processes, and interactions, making world-class diversity management more needed than ever before. But until now, the field of diversity had no established standard for evaluating best practices, or even agreement on fundamental philosophies, principles, and concepts. In this pioneering book, the world's leading diversity authority proposes a framework that will facilitate the development of a truly world-class standard for diversity management.

R. Roosevelt Thomas begins by laying out his Four Quadrant model, which encompasses all core diversity strategies: managing workforce demographic representation, managing demographic relationships, managing diverse talent, and managing all strategic diversity mixtures. He analyzes the goals, motives, approaches, accomplishments, and challenges associated with each quadrant, as well as the paradigm or mindset that lies behind each quadrant's express purpose.

Having laid out this broad range of strategies, Thomas shows how to realize them through the Strategic Diversity Management Process™, by far the most effective method for implementation. A detailed case study of CEO Jeff Kilt—a fictional composite of the many executives Thomas has worked with—effectively illustrates the complexities encountered when working with each of the Four Quadrant strategies in the real world.
This book offers a comprehensive blueprint that will enable leaders to address any diversity issue (not just race or gender) in any setting, anywhere in the world. Most important, it proves that a world-class standard of diversity management is indeed a possible and achievable goal.

Globalization is transforming the very nature of our business relationships, decision-making processes, and interactions, making world-class diversity management more needed than ever before. But until now, the field of diversity had no established standard for evaluating best practices, or even agreement on fundamental philosophies, principles, and concepts. In this pioneering book, the world's leading diversity authority proposes a framework that will facilitate the development of a truly world-class standard for diversity management.

R. Roosevelt Thomas begins by laying out his Four Quadrant model, which encompasses all core diversity strategies: managing workforce demographic representation, managing demographic relationships, managing diverse talent, and managing all strategic diversity mixtures. He analyzes the goals, motives, approaches, accomplishments, and challenges associated with each quadrant, as well as the paradigm or mindset that lies behind each quadrant's express purpose.

Having laid out this broad range of strategies, Thomas shows how to realize them through the Strategic Diversity Management Process™, by far the most effective method for implementation. A detailed case study of CEO Jeff Kilt—a fictional composite of the many executives Thomas has worked with—effectively illustrates the complexities encountered when working with each of the Four Quadrant strategies in the real world.
This book offers a comprehensive blueprint that will enable leaders to address any diversity issue (not just race or gender) in any setting, anywhere in the world. Most important, it proves that a world-class standard of diversity management is indeed a possible and achievable goal.

The leading author and senior statesman in the field of diversity management identifies the most effective diversity management philosophies, strategies, and practices from around the world.

It seems like everywhere we turn, we're confronted by shaking heads, thumbs down, brick walls, brush-offs, and closed doors. NOs surround us--in our workplaces, in our communities and places of worship, in government, in social settings, in schools, and even within our families. Whether you're applying for a job, making a request, looking for a house, dating to find the right mate, seeking some type of approval, selling a product or an idea (or yourself), or trying to organize others into getting something accomplished, you're going to encounter rebuffs and resistance. What can you do to overcome so much negativity? This wise, insightful parable follows our hero who ventures into the Land of NO in search of YES. He watches well-intentioned characters flounder and fail--while noticing other characters using different approaches and achieving success. Our observant hero learns from others' experiences, as well as his own. Through his journey, you will discover how you, too, can persist in the face of frequent NOs--both the NOs uttered by people around you and, perhaps more importantly, the insidious NOs whispered by your own inner voices. The second half of the book takes you from parable to practice--with proven tips, tools, and strategies to help you persevere, develop tenacity, persist in the face of rejection, and overcome the inertia of the status quo. Taken together, the two parts of this book provide a how-to manual that's both practical and entertaining. It will help you find the YESes you seek--faster, more effectively, and with a lot less discouragement and despair in the process.

It seems like everywhere we turn, we're confronted by shaking heads, thumbs down, brick walls, brush-offs, and closed doors. NOs surround us—in our workplaces, in our communities and places of worship, in government, in social settings, in schools, and even within our families.

Whether you're applying for a job, making a request, looking for a house, dating to find the right mate, seeking some type of approval, selling a product or an idea (or yourself), or trying to organize others into getting something accomplished, you're going to encounter rebuffs and resistance. What can you do to overcome so much negativity?

This wise, insightful parable follows our hero who ventures into the Land of NO in search of YES. He watches well-intentioned characters flounder and fail—while noticing other characters using different approaches and achieving success. Our observant hero learns from others' experiences, as well as his own.

Through his journey, you will discover how you, too, can persist in the face of frequent NOs — both the NOs uttered by people around you and, perhaps more importantly, the insidious NOs whispered by your own inner voices.

The second half of the book takes you from parable to practice—with proven tips, tools, and strategies to help you persevere, develop tenacity, persist in the face of rejection, and overcome the inertia of the status quo. Taken together, the two parts of this book provide a how-to manual that's both practical and entertaining. It will help you find the YESes you seek—faster, more effectively, and with a lot less discouragement and despair in the process.

It seems like everywhere we turn, we're confronted by shaking heads, thumbs down, brick walls, brush-offs, and closed doors. NOs surround us--in our workplaces, in our communities and places of worship, in government, in social settings, in schools, and even within our families.
Whether you're applying for a job, making a request, looking for a house, dating to find the right mate, seeking some type of approval, selling a product or an idea (or yourself), or trying to organize others into getting something accomplished, you're going to encounter rebuffs and resistance. What can you do to overcome so much negativity?
This wise, insightful parable follows our hero who ventures into the Land of NO in search of YES. He watches well-intentioned characters flounder and fail--while noticing other characters using different approaches and achieving success. Our observant hero learns from others' experiences, as well as his own.
Through his journey, you will discover how you, too, can persist in the face of frequent NOs--both the NOs uttered by people around you and, perhaps more importantly, the insidious NOs whispered by your own inner voices.
The second half of the book takes you from parable to practice--with proven tips, tools, and strategies to help you persevere, develop tenacity, persist in the face of rejection, and overcome the inertia of the status quo. Taken together, the two parts of this book provide a how-to manual that's both practical and entertaining. It will help you find the YESes you seek--faster, more effectively, and with a lot less discouragement and despair in the process.

Yoga’s Ancient Wisdom Can Transform Your Work Life Everyone knows that yoga helps reduce stress and increase the body’s flexibility and strength. But the physical aspects barely scratch the surface of yoga’s transformative powers. The poses are only one part of a larger philosophy offering profound insights for confronting the complexities of daily life. Yoga can help you remain centered, compassionate, positive, and sane every hour of the day—especially those between nine and five. This unprecedented guide shows how practicing the full range of yogic concepts—the traditional “Eight Limbs of Yoga”—leads to a productive, creative, and energizing work environment and features examples from professions like law enforcement, teaching, banking, filmmaking, medicine, and many more. But beyond that, this book is an invitation to use all of yoga’s teachings to cultivate the spark of the divine that dwells within each of us. “Filled with personal insights and stories that carry yoga into the world of daily decision making.… It is wonderful to see the foundations of practice brought to life in such a confident, sincere, and thoughtful way.” —Pandit Rajmani Tuganait, Chairman and spiritual head of the Himalayan Institute “Maren and Jamie show that yoga is not just about poses—the practice is about creating the stillness of mind that will allow you do the work you were meant to do. Seriously, read this book!” —Russell Simmons, cofounder of Def Jam “The [Showkeirs] bring the deepest teachings of yoga alive by showing exactly how to bring our yoga—and our best selves—into the world.” —Judith Lasater, PhD, author of Relax and Renew: Restful Yoga for Stressful Times

Everyone knows that yoga helps reduce stress and increase the body's flexibility and strength. But the physical aspects barely scratch the surface of yoga's transformative powers. The poses are only one part of a larger philosophy offering profound insights for confronting the complexities of daily life. Yoga can help you remain centered, compassionate, positive, and sane every hour of the day—especially those between nine and five.

This unprecedented guide shows how practicing the full range of yogic concepts—the traditional “Eight Limbs of Yoga”—leads to a productive, creative, and energizing work environment and features examples from professions like law enforcement, teaching, banking, filmmaking, medicine, and many more. But beyond that, this book is an invitation to use all of yoga's teachings to cultivate the spark of the divine that dwells within each of us.

Yoga practitioners fight work stress with stretching and breathing exercises–but does yoga stop when you step off the mat? In this surprising book, the authors show why poses–asanas–are just one part of yoga practice. There are seven other "limbs" of yoga that are often neglected, especially during the workday.

Change Your Beliefs, Change Your Life

We all have times in our lives when the results of our behavior don't seem to be meeting our needs. In this new book, Hyrum Smith does two things that are invaluable to people who wish to make their lives less painful. First, he reveals, through a clear and simple model, how we get to the point where our behaviors cause these kinds of problems. Then, with a simplicity that is impressive in itself, he describes the steps we must take to identify and rectify the beliefs leading to our painful behavior. The result is a powerful process for transforming your habits and relationships and achieving lasting personal and career success.

Change Your Beliefs, Change Your Life

We all have times in our lives when the results of our behavior don't seem to be meeting our needs. In this new book, Hyrum Smith does two things that are invaluable to people who wish to make their lives less painful. First, he reveals, through a clear and simple model, how we get to the point where our behaviors cause these kinds of problems. Then, with a simplicity that is impressive in itself, he describes the steps we must take to identify and rectify the beliefs leading to our painful behavior. The result is a powerful process for transforming your habits and relationships and achieving lasting personal and career success.

From one of America's most popular motivational speakers, comes a set of new and powerful rules for personal transformation that help you break through the invisible beliefs that are holding you back.

We all have times in our lives when the results of our behavior don't seem to be meeting our needs. These shortfalls may result in depression, anger, frustration, and relationship struggles, among a host of possible symptoms. It often seems difficult to see a clear path out of the problems.

In this new book Hyrum Smith does two things that are invaluable to people who wish to make their lives less painful. First, he reveals, through a clear and simple model, how we get to the place where our behaviors cause these kinds of problems. Then, with a simplicity that is impressive in itself, he describes the steps we must take to identify and rectify the beliefs leading to our painful behavior.

Through the use of the “Reality Model” and the concept of the “Belief Window,” illustrated through humorous anecdotes and a powerful experience at a high school, Hyrum not only lays out the intellectual framework of this model, he draws you in emotionally as well. When you are done, you will agree with him that the solution to our problems is simple. It's not easy, but it is simple.

The result is a powerful process for transforming your habits, relationships, and personal and career success.

In a world overcrowded with labels, don't allow your identity to be defined by other people. Learn how to take back your power, choose to feed the aspects of your identity that serve you, and let go of those that don't.

Everyone feels like an outsider at some point in their life-when we walk into a room and think to ourselves, I don't belong here. To avoid these feelings of exclusion, many of us hide our authentic selves and allow others to define our identity.

You Belong Here offers a new framework that allows each of us to define how we want to be seen, heard, and valued on our own terms so we feel a sense of belonging in any situation. Further, it serves as a launchpad for organizational leaders and culture builders to create safe spaces for individuals to show up as their authentic selves.

Readers will explore our four identities:

• Our Lived Identity is made up of the aspects of our identity we inherit when we are born into the world.
• Our Learned Identity includes the parts of our identity that we've chosen or claimed as we make our way through the world.
• Our Lingering Identity is the identity we default to when we feel like an outsider and fall back into as a survival mechanism.
• Our Loved Identity is where we find our authentic selves and see ourselves through a lens of empowerment.

In the journey to understand our past experiences and how society has established barriers to entry, we can design our own future, rooted in our Loved Identity. We learn to rewrite the stories that aren't serving us and embrace the ones that do. Rather than look for a seat at someone else's table, we find the tools to build our own.

When we fully leverage this and live with authenticity and purpose, we can be seen, heard, and valued in a way that gives us a sense of belonging at home, at work, and in society. Belonging is realized when we understand everyone is an outsider and it's the power to create space for those differences that unite us all.

In a world overcrowded with labels, don't allow your identity to be defined by other people. Learn how to take back your power, choose to feed the aspects of your identity that serve you, and let go of those that don't.

Everyone feels like an outsider at some point in their life-when we walk into a room and think to ourselves, I don't belong here. To avoid these feelings of exclusion, many of us hide our authentic selves and allow others to define our identity.

You Belong Here offers a new framework that allows each of us to define how we want to be seen, heard, and valued on our own terms so we feel a sense of belonging in any situation. Further, it serves as a launchpad for organizational leaders and culture builders to create safe spaces for individuals to show up as their authentic selves.

Readers will explore our four identities:

• Our Lived Identity is made up of the aspects of our identity we inherit when we are born into the world.
• Our Learned Identity includes the parts of our identity that we've chosen or claimed as we make our way through the world.
• Our Lingering Identity is the identity we default to when we feel like an outsider and fall back into as a survival mechanism.
• Our Loved Identity is where we find our authentic selves and see ourselves through a lens of empowerment.

In the journey to understand our past experiences and how society has established barriers to entry, we can design our own future, rooted in our Loved Identity. We learn to rewrite the stories that aren't serving us and embrace the ones that do. Rather than look for a seat at someone else's table, we find the tools to build our own.

When we fully leverage this and live with authenticity and purpose, we can be seen, heard, and valued in a way that gives us a sense of belonging at home, at work, and in society. Belonging is realized when we understand everyone is an outsider and it's the power to create space for those differences that unite us all.

“Providing guidance throughout, Dabbs prompts the reader with questions. She believes a better understanding of past experiences and how society has established systemic barriers to entry can help people design their future.”-The Financial Times

In a world overcrowded with labels, don't allow your identity to be defined by other people. Learn how to take back your power, choose to feed the aspects of your identity that serve you, and let go of those that don't.

Everyone feels like an outsider at some point in their life-when we walk into a room and think to ourselves, “I don't belong here.” To avoid these feelings of exclusion, many of us hide our authentic selves and allow others to define our identity.

You Belong Here offers a new framework that allows each of us to define how we want to be seen, heard, and valued on our own terms so we feel a sense of belonging in any situation. Further, it serves as a launchpad for organizational leaders and culture builders to create safe spaces for individuals to show up as their authentic selves.

Readers will explore our four identities:
• Our Lived Identity is made up of the aspects of our identity we inherit when we are born into the world.
• Our Learned Identity includes the parts of our identity that we've chosen or claimed as we make our way through the world.
• Our Lingering Identity is the identity we default to when we feel like an outsider and fall back into as a survival mechanism.
• Our Loved Identity is where we find our authentic selves and see ourselves through a lens of empowerment.

In the journey to understand our past experiences and how society has established barriers to entry, we can design our own future, rooted in our Loved Identity. We learn to rewrite the stories that aren't serving us and embrace the ones that do. Rather than look for a seat at someone else's table, we find the tools to build our own.

When we fully leverage this and live with authenticity and purpose, we can be seen, heard, and valued in a way that gives us a sense of belonging at home, at work, and in society. Belonging is realized when we understand everyone is an outsider and it's the power to create space for those differences that unite us all.