"This important book offers organizations the keys to introvert inclusion."
—Susan Cain, New York Times bestselling author of Quiet Influence

The first guide to creating a welcoming culture that maximizes the powerful contributions introverts bring to the workplace.

As the diversity, equity, and inclusion wave widens and deepens its reach, introversion is becoming a natural part of that movement. After all, about half the population identify as introverts, but many organizations are stuck in traditional extrovert-centric workplace cultures that reward people for speaking up publicly, expect them to log face time, and employ hiring and promotion practices rooted in the past. This ultimately discourages introverts from contributing and reaching their full talent potential, which could have a major impact on the bottom line.

"Champion for introverts" Jennifer Kahnweiler offers a road map for everyone in the workplace--including leaders, human resource managers, and team members--to create inclusive, introvert-friendly cultures. Kahnweiler provides an assessment to determine how introvert friendly your organization is and looks at every aspect of organizational life--hiring, training, leading, communicating, meeting, designing workplaces, and more--through an inclusive lens.

You'll discover how to make open-space offices introvert friendly, what the best practices are for encouraging introverts to participate on teams, which training techniques work best for introverts, and how to make remote positions work.

"This important book offers organizations the keys to introvert inclusion."
—Susan Cain, New York Times bestselling author of Quiet Influence

The first guide to creating a welcoming culture that maximizes the powerful contributions introverts bring to the workplace.

As the diversity, equity, and inclusion wave widens and deepens its reach, introversion is becoming a natural part of that movement. After all, about half the population identify as introverts, but many organizations are stuck in traditional extrovert-centric workplace cultures that reward people for speaking up publicly, expect them to log face time, and employ hiring and promotion practices rooted in the past. This ultimately discourages introverts from contributing and reaching their full talent potential, which could have a major impact on the bottom line.

"Champion for introverts" Jennifer Kahnweiler offers a road map for everyone in the workplace--including leaders, human resource managers, and team members--to create inclusive, introvert-friendly cultures. Kahnweiler provides an assessment to determine how introvert friendly your organization is and looks at every aspect of organizational life--hiring, training, leading, communicating, meeting, designing workplaces, and more--through an inclusive lens.

You'll discover how to make open-space offices introvert friendly, what the best practices are for encouraging introverts to participate on teams, which training techniques work best for introverts, and how to make remote positions work.

"This important book offers organizations the keys to introvert inclusion."
-Susan Cain, New York Times bestselling author of Quiet Influence

The first guide to creating a welcoming culture that maximizes the powerful contributions introverts bring to the workplace.


As the diversity, equity, and inclusion wave widens and deepens its reach, introversion is becoming a natural part of that movement. After all, about half the population identify as introverts, but many organizations are stuck in traditional extrovert-centric workplace cultures that reward people for speaking up publicly, expect them to log face time, and employ hiring and promotion practices rooted in the past. This ultimately discourages introverts from contributing and reaching their full talent potential, which could have a major impact on the bottom line.

"Champion for introverts" Jennifer Kahnweiler offers a road map for everyone in the workplace-including leaders, human resource managers, and team members-to create inclusive, introvert-friendly cultures. Kahnweiler provides an assessment to determine how introvert friendly your organization is and looks at every aspect of organizational life-hiring, training, leading, communicating, meeting, designing workplaces, and more-through an inclusive lens. You'll discover how to make open-space offices introvert friendly, what the best practices are for encouraging introverts to participate on teams, which training techniques work best for introverts, and how to make remote positions work. Kahnweiler gives you the tools to build a culture that embraces all your employees and maximizes the strengths introverts bring to your organization.

The times demand a new style of leadership. Employees today are highly trained and independent-they can offer much more to an enterprise than simply their obedience. And with the relationship between worker and organization constantly changing, no one person will likely be able to lead alone. Creating Leaderful Organizations presents a paradigm of leadership tailored to our times, one that is based on mutual-rather than heroic-leadership. It is not merely consultative, with leaders graciously allowing followers to participate in leadership, nor is it a stewardship approach in which the leader occasionally steps aside to allow others to take over temporarily. It is a revolutionary new approach that transforms leadership from an individual property to a collective responsibility. Raelin details how "leaderful" practice can accomplish the critical processes of leadership more effectively than any existing approach. And using actual examples from leading-edge organizations, he offers practical guidance for assessing your own and others' leaderful predisposition, preparing for leaderful practice, distributing leadership roles, and dealing with resistance to change.

The times demand a new style of leadership. Employees today are highly trained and independent-they can offer much more to an enterprise than simply their obedience. And with the relationship between worker and organization constantly changing, no one person will likely be able to lead alone. Creating Leaderful Organizations presents a paradigm of leadership tailored to our times, one that is based on mutual-rather than heroic-leadership.

It is not merely consultative, with leaders graciously allowing followers to participate in leadership, nor is it a stewardship approach in which the leader occasionally steps aside to allow others to take over temporarily. It is a revolutionary new approach that transforms leadership from an individual property to a collective responsibility. Raelin details how "leaderful" practice can accomplish the critical processes of leadership more effectively than any existing approach. And using actual examples from leading-edge organizations, he offers practical guidance for assessing your own and others' leaderful predisposition, preparing for leaderful practice, distributing leadership roles, and dealing with resistance to change.

Personal presence is difficult to define but easy to recognize. People with presence carry themselves in a way that turns heads. When they talk, people listen. When they ask, people answer. When they lead, people follow. Personal presence can help you get a date, a mate, a job, or a sale. It can help you lead a meeting, a movement, or an organization.

Presence is not something you're born with—anyone can learn these skills, habits, and traits. Award-winning speaker and consultant Dianna Booher shows how to master dozens of small and significant things that work together to convey presence. She details how body language, manners, and even your surroundings enhance credibility and build rapport. You'll learn to use voice and language to demonstrate competence, deliver clear and memorable messages, and master emotions. You'll learn to think strategically, organize ideas coherently, and convey to others genuine interest, integrity, respect, and reliability.

Take her self-assessment to measure your progress. With Dianna Booher's expert, entertaining advice, you can have the same kind of influence as the most successful CEOs, celebrities, and civic leaders.

"Personal presence is difficult to define but easy to recognize. People with presence carry themselves in a way that turns heads. When they talk, people listen. When they ask, people answer. When they lead, people follow. Personal presence can help you get a date, a mate, a job, or a sale. It can help you lead a meeting, a movement, or an organization. Presence is not something you’re born with—anyone can learn these skills, habits, and traits. Award-winning speaker and consultant Dianna Booher shows how to master dozens of small and significant things that work together to convey presence. She details how body language, manners, and even your surroundings enhance credibility and build rapport. You’ll learn to use voice and language to demonstrate competence, deliver clear and memorable messages, and master emotions. You’ll learn to think strategically, organize ideas coherently, and convey to others genuine interest, integrity, respect, and reliability. Take her self-assessment to measure your progress. With Dianna Booher’s expert, entertaining advice, you can have the same kind of influence as the most successful CEOs, celebrities, and civic leaders. "

Bestselling author (Communicate with Confidence!, over 160,000 copies sold) Dianna Booher takes the mystery out of creating the “Personal Presence” that is central to everyone's success in leading, persuading, and selling to others. She gives specific and practical guidance for learning to look, talk, think, and act with presence.

Privatization has been on the right-wing agenda for years. Health care, schools, Social Security, public lands, the military, prisons-all are considered fair game. Through stories, analysis, impassioned argument-even song lyrics-Si Kahn and Elizabeth Minnich show that corporations are, by their very nature, unable to fulfill effectively what have traditionally been the responsibilities of government. They make a powerful case that the market is not the measure of all things, and that a vital public sector is an indispensable component of a healthy democracy.

Privatization has been on the right-wing agenda for years. Health care, schools, Social Security, public lands, the military, prisons-all are considered fair game. Through stories, analysis, impassioned argument-even song lyrics-Si Kahn and Elizabeth Minnich show that corporations are, by their very nature, unable to fulfill effectively what have traditionally been the responsibilities of government. They make a powerful case that the market is not the measure of all things, and that a vital public sector is an indispensable component of a healthy democracy.

A revealing and practical guide to community organizing that pulls together the accumulated lessons, strategies, and secrets from Si Kahn's 44 years of experience at the forefront of many civil rights, labor rights, and other social justice battles.

An essential strategy book for how to have transformative, sustainable, responsible travel experiences—starting at your own front door. Recognized Peacemaker and National Geographic Explorer Aziz Abu Sarah shows how, by crossing boundaries, we can heal our world from stereotypes, prejudice, and ignorance.

Whether you're planning future travels or exploring the diverse cultures in your own community, Crossing Boundaries provides strategies for growth and getting out of your comfort zone. Moving between inspirational stories, humorous anecdotes, and helpful conflict resolution tips, Abu Sarah guides you through having personal, meaningful experiences with people from different backgrounds. He sketches a vision of a kind of travel with the power to help heal the divides of a world polarized by seemingly intractable conflicts. 

Abu Sarah argues that transformative travel can start at home. He knows this firsthand: a former Palestinian radical, he shares his own moving story of creating connections across his divided hometown of Jerusalem, and of co-founding a tour agency with a Jewish American. Today, they direct Dual Narrative Tours, co-led by guides from different communities in countries like Israel and Palestine, Ireland and Northern Ireland, North and South Vietnam, and many others.

Drawing on these experiences, Abu Sarah's book offers tips on how to meet people naturally and safely, design an inclusive itinerary, shop to support the local economy, deal with setbacks, and much more. A guide for going beyond museums and monuments, this book is for both the first-timer and seasoned veteran. Abu Sarah shows that if you put down your phone and strike up a conversation, you can break through the walls that separate people. You'll discover shared values, build lasting relationships, and realize that far more unites us than divides us.

An essential strategy book for how to have transformative, sustainable, responsible travel experiences—starting at your own front door. Recognized Peacemaker and National Geographic Explorer Aziz Abu Sarah shows how, by crossing boundaries, we can heal our world from stereotypes, prejudice, and ignorance.

Whether you're planning future travels or exploring the diverse cultures in your own community, Crossing Boundaries provides strategies for growth and getting out of your comfort zone. Moving between inspirational stories, humorous anecdotes, and helpful conflict resolution tips, Abu Sarah guides you through having personal, meaningful experiences with people from different backgrounds. He sketches a vision of a kind of travel with the power to help heal the divides of a world polarized by seemingly intractable conflicts. 

Abu Sarah argues that transformative travel can start at home. He knows this firsthand: a former Palestinian radical, he shares his own moving story of creating connections across his divided hometown of Jerusalem, and of co-founding a tour agency with a Jewish American. Today, they direct Dual Narrative Tours, co-led by guides from different communities in countries like Israel and Palestine, Ireland and Northern Ireland, North and South Vietnam, and many others.

Drawing on these experiences, Abu Sarah's book offers tips on how to meet people naturally and safely, design an inclusive itinerary, shop to support the local economy, deal with setbacks, and much more. A guide for going beyond museums and monuments, this book is for both the first-timer and seasoned veteran. Abu Sarah shows that if you put down your phone and strike up a conversation, you can break through the walls that separate people. You'll discover shared values, build lasting relationships, and realize that far more unites us than divides us.

An essential strategy book for how to have transformative, sustainable, responsible travel experiences-starting at your own front door. Recognized Peacemaker and National Geographic Explorer Aziz Abu Sarah shows how, by crossing boundaries, we can heal our world from stereotypes, prejudice, and ignorance.


How can we bring together a world polarized by so many seemingly intractable conflicts? Through tourism?

Yes, but a different kind of tourism, one that harnesses the power of travel to create a more connected and peaceful world. Aziz Abu Sarah argues that it's through one-on-one contact that we'll begin to heal divides. And he knows this firsthand. A former Palestinian radical, he cofounded a tour agency with a Jewish American that originated the Dual Narrative Tours, which are co-led by guides from different communities, including Israel and Palestine, Ireland, Vietnam, Colombia, and many other countries.

A guide for going beyond museums and monuments to more transformative, sustainable, and responsible travel experiences, this book is for both the first-timer and seasoned veteran. Starting with his own moving story of creating connections across his divided hometown of Jerusalem and expanding to stories from all over the world, Abu Sarah offers tips on how to meet people naturally and safely, design an inclusive itinerary, shop to support the local economy, deal with setbacks, and much more. He shows that if you put down your phone and strike up a conversation, you can break through the walls that separate us. You'll discover shared values, build lasting relationships, and realize that ultimately far more unites us than divides us.

Is Social Security really going bust, and what does that mean to me? If I hire an immigrant, am I hurting a native-born worker? Why does the stock market go up when employment declines? Should I give that homeless guy a buck? What's a “living wage”? How much can presidents really affect economic outcomes? What does the Federal Reserve Bank really do? And when the pundits say the economy's doing so well, why do I still feel so squeezed?

If you'd like some straight answers, premier economist Jared Bernstein is here to help. In Crunch he responds to dozens of questions he has fielded from working Americans, questions that directly relate to the bottom-line, dollars-and-cents concerns of real people. Chances are if there's a stumper you've always wanted to ask an economist, it's solved in this book.

Bernstein is fed up with “Darth Vaders with PhDs” who use their supposed expertise to intimidate average citizens and turn economics into a tool for the rich and powerful. In the pages of Crunch, Bernstein lays bare the dark secret of economics: it's not an objective scientific discipline. It's a set of decisions about the best way to organize our society to produce and distribute resources and opportunities. And we all can, and must, participate in these decisions. “America is a democracy,” he writes. “And in a democracy all of us, not just the elites and their scholarly shock troops, get to weigh in on biggies like this.”

Our economy will be only as fair as we can make it. In this lively and irreverent tour through everyday economic mysteries, Bernstein helps us decode economic ”analysis,” navigate through murky ethical quandaries, and make sound economic decisions that reflect our deepest aspirations for ourselves, our families, and our country.

Is Social Security really going bust, and what does that mean to me? If I hire an immigrant, am I hurting a native-born worker? Why does the stock market go up when employment declines? Should I give that homeless guy a buck? What’s a “living wage”? How much can presidents really affect economic outcomes? What does the Federal Reserve Bank really do? And even when some pundits say the economy’s sound, why do I still feel so squeezed? If you’d like some straight answers, premier economist Jared Bernstein is here to help. In Crunch he responds to dozens of questions he has fielded from working Americans, questions that directly relate to the bottom-line, dollars-and-cents concerns of real people. Chances are if there’s a stumper you’ve always wanted to ask an economist, it’s solved in this book. Bernstein is fed up with “Darth Vaders with PhDs” who use their supposed expertise to intimidate average citizens and turn economics into a tool for the rich and powerful. In the pages of Crunch, Bernstein lays bare the dark secret of economics: it’s not an objective scientific discipline. It’s a set of decisions about the best way to organize our society to produce and distribute resources and opportunities. And we all can, and must, participate in these decisions. “America is a democracy,” he writes. “And in a democracy all of us, not just the elites and their scholarly shock troops, get to weigh in on biggies like this.” To not weigh in, Bernstein insists, is a profoundly political act, one with damaging consequences. Our economy will be only as fair as we can make it. In this lively and irreverent tour through everyday economic mysteries, Bernstein helps us decode economic “analysis,” navigate through murky ethical quandaries, and make sound economicdecisions that reflect our deepest aspirations for ourselves, our families, and our country.