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Thoroughly revised and updated new edition of the bestselling guide to implementing the popular change methodology, Appreciative Inquiry, in organizations of all sizes and sectors. 20,000 of the 1st edition sold.
Based on three years of study into the topic of transformational leadership, this is a definitive guide to becoming a leader for positive change. The best, most original thinking from psychologists, business leaders, religious leaders, organizational experts, and academics are brought together in this life-changing volume.
A proven 7-principle framework for building communities where people genuinely belong, used by leaders at Google, Airbnb, the US Army, and beyond.
Now in a fully updated second edition with 25 percent new content, this Nautilus Award–winning guide gives leaders a practical and historically grounded system for creating communities that last, whether they're in person, virtual, or somewhere in between.
Drawing on three thousand years of human tradition and the author's own work across tech, nonprofit, government, and religious organizations, The Art of Community maps the 7 structural principles every thriving community shares:
This edition includes a brand-new chapter on virtual community building, making it as relevant for remote teams and online groups as for in-person organizations.
Ideal for managers, community builders, HR leaders, pastors, and nonprofit directors who want to move beyond surface-level engagement and create a culture where people genuinely support one another.
Now in a fully updated second edition with 25 percent new content, this Nautilus Award–winning guide gives leaders a practical and historically grounded system for creating communities that last, whether they're in person, virtual, or somewhere in between.
Drawing on three thousand years of human tradition and the author's own work across tech, nonprofit, government, and religious organizations, The Art of Community maps the 7 structural principles every thriving community shares:
- Boundary — who belongs and what that means
- Initiation — how new members are welcomed and integrated
- Rituals — the repeated practices that build shared meaning
- Temple — physical or virtual spaces that anchor community identity
- Stories — how shared narratives reinforce values
- Symbols — the objects and images that signal belonging
- Inner Rings — how members grow and deepen their participation over time
This edition includes a brand-new chapter on virtual community building, making it as relevant for remote teams and online groups as for in-person organizations.
Ideal for managers, community builders, HR leaders, pastors, and nonprofit directors who want to move beyond surface-level engagement and create a culture where people genuinely support one another.
This is the 20th anniversary revised and updated edition of a classic in the field of human resources-over 70,000 copies were sold of the previous two editions. This book revolutionized the HR field by demonstrating the vital importance of linking HR solutions to achieving specific business goals.
This is a brand new edition of the classic book that introduced a concept that has since become a cornerstone of the human resource, learning, and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. This means partnering with clients to identify what specific kinds of solutions will help them achieve these goals. Performance consulting is a strategic process that produces measurable business results by maximizing performance of people and organizations.
This 20th anniversary edition features four new chapters as well as new examples and has been updated throughout. Much of the new material focuses on measuring the results of performance consulting-there is extensive treatment of two-sided accountability, data collection, development of precise objectives, measurement of success, and sustainable improvement. And this remains a profoundly practical book, filled with tips and techniques, as well as downloadable tools, checklists, and graphics at the end of every chapter.
This is a brand new edition of the classic book that introduced a concept that has since become a cornerstone of the human resource, learning, and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. This means partnering with clients to identify what specific kinds of solutions will help them achieve these goals. Performance consulting is a strategic process that produces measurable business results by maximizing performance of people and organizations.
This 20th anniversary edition features four new chapters as well as new examples and has been updated throughout. Much of the new material focuses on measuring the results of performance consulting-there is extensive treatment of two-sided accountability, data collection, development of precise objectives, measurement of success, and sustainable improvement. And this remains a profoundly practical book, filled with tips and techniques, as well as downloadable tools, checklists, and graphics at the end of every chapter.
From one of the founding executives of FedEx comes the first full inside story of how Fed Ex came to be one of the world's most successful, innovative, and admired companies. Frock reveals the details of how the company was conceived, launched, and kept afloat despite incredible obstacles.
For many small organizations and businesses, it can be tempting to think that traditional PR is too expensive. Media relations and PR expert Jennifer R. Farmer shows that you don't need a big budget to make a big impact.
The success of an organization, whether it is a nonprofit or an entrepreneurial venture, depends on a proactive and robust public relations arm. According to author Jennifer R. Farmer, the key to breaking through in the media is to follow the CCRR framework: be credible, be creative, be responsive, and be relentless.
For small organizations, public relations may feel like a luxury to be indulged in at some point in the distant future. This book argues that you don't need a multimillion-dollar budget to have a powerful and influential public relations program. Instead, organizations as a whole should be as committed to public relations as they are to the work they are spearheading. Farmer offers sharp insights to better design and implement low- or no-cost PR strategies that can help any organization garner continual media attention and therefore support.
Extraordinary PR, Ordinary Budget makes the convincing case that small and mission-based organizations, in both the public and private sectors, must have a strategic PR apparatus that is central to their work. Effective PR is more than getting media hits and paid placement-it's a critical component of organizational development based on relationship building.
The success of an organization, whether it is a nonprofit or an entrepreneurial venture, depends on a proactive and robust public relations arm. According to author Jennifer R. Farmer, the key to breaking through in the media is to follow the CCRR framework: be credible, be creative, be responsive, and be relentless.
For small organizations, public relations may feel like a luxury to be indulged in at some point in the distant future. This book argues that you don't need a multimillion-dollar budget to have a powerful and influential public relations program. Instead, organizations as a whole should be as committed to public relations as they are to the work they are spearheading. Farmer offers sharp insights to better design and implement low- or no-cost PR strategies that can help any organization garner continual media attention and therefore support.
Extraordinary PR, Ordinary Budget makes the convincing case that small and mission-based organizations, in both the public and private sectors, must have a strategic PR apparatus that is central to their work. Effective PR is more than getting media hits and paid placement-it's a critical component of organizational development based on relationship building.
Socially responsible investors try to avoid putting their assets in companies that do damage in the world. Resilient investing goes further. The authors redefine the very meaning of “assets” and “investing” and show how to design a strategy to give you, and the planet, the best possible chance of thriving. After all, we're in this together!
A new and thoroughly revised edition of marketing and positioning genius Mark Levy, which helps readers unleash their inner creativity, problem solving skills, while also generating content. This is The Artist's Way for business people and social media people. Accidental Genius uses a similar methodology of freewriting to create business plan, find solutions, and generate new content. Over 10,000 of the original edition sold.
Resiliency--the ability to adapt to life's changes and crises--is key to a healthy, productive life. Based on his deep knowledge of the new science of resiliency, Dr. Al Siebert explains how and why some people are more resilient than others and how resiliency can be learned at any age. Through anecdotes, exercises, and examples, Dr. Siebert details a unique five-level program for becoming more resilient.
Authentic Conversations explores everyday workplace conversations and shows their power in transforming organizations and driving organizational performance. Traditional workplace conversations – which are based on a parent-child model – stymie growth and erode commitment. The Showkeirs advocate instead authentic conversations that are based on an adult-adult model. These conversations tell the truth, let go of the illusion of control, and view people as in charge of their own motivation. The result is a conversation revolution that creates greater commitment, real accountability for results, and improved organizational performance.
This bestselling conflict resolution book has helped thousands of people effectively collaborate across deep divides. Now it’s been updated with 50 percent new material for an increasingly polarized world.
“Adam Kahane worked with us on the future of our country. The four scenarios we built have come to life one after another, and today we are living the best one....Kahane explains how scenario planning can transform the future. In Colombia we can attest that such transformation is really possible.” —Juan Manuel Santos, President of Colombia and Nobel Peace Prize recipient
In today’s fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don’t agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration—requiring harmony and agreement—is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
“Adam Kahane worked with us on the future of our country. The four scenarios we built have come to life one after another, and today we are living the best one....Kahane explains how scenario planning can transform the future. In Colombia we can attest that such transformation is really possible.” —Juan Manuel Santos, President of Colombia and Nobel Peace Prize recipient
In today’s fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don’t agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration—requiring harmony and agreement—is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.
Kahane introduces three key stretches to navigate difficult collaborations:
- Stretch to embrace conflict and connection
- Stretch to experiment and learn
- Stretch to step into the game
In this groundbreaking guide to building an ethical economy, Peter Brown and his colleagues at the Quaker Institute for the Future show readers how a system that embodies the core Quaker principle of "right relationship" can deliver a more equitable and sustainable future.
Many of today's business leaders champion learning as essential to business success, backing their belief with massive investments in Training and Development (T&D). In fact, T&D investments reach $56 billion per year in the U.S. alone. In this era of unprecedented opportunity, the time is right for T&D to become a full-fledged "player" in the world of business.
At issue, the authors contend, is T&D's inability to seize this opportunity and deliver unmistakable value to its most influential customers-the exectuvies who pay for trainiing services but are unable to see clear business value being returned on their companies' training investments. The authors also contend that T&D must alter the traditional precepts that keep it "separate form the business" and "out of the loop" strategically.
Van Adelsberg and Trolley suggest that the key to delivering unmistakable business value lies in transforming T&D-in spirit and in practice-from a funciton to a business. The authors draw on their experiences working inside Moore Corporation, DuPont, Mellon Bank, Kaiser Permanente, Texas Instruments, and other top businesses to illustrate how "Running Training Like a Business":
1. Eliminates the many hidden costs of training;
2. Re-focuses T&D from delivering training content to addressing business issues;
3. Makes T&D a full stategic partner in business decision making;
4. Ensures that training measurement is "baked in, not bolted on";
5. Improves the effectiveness and efficiency of internal and/or external T&D organizations.
Trolley and van Adelsberg lead the reader through a proven four-step process for transforming traditional training organizations into training enterprises capable of delivering unmistakable value, quarter after quarter and year after year.
At issue, the authors contend, is T&D's inability to seize this opportunity and deliver unmistakable value to its most influential customers-the exectuvies who pay for trainiing services but are unable to see clear business value being returned on their companies' training investments. The authors also contend that T&D must alter the traditional precepts that keep it "separate form the business" and "out of the loop" strategically.
Van Adelsberg and Trolley suggest that the key to delivering unmistakable business value lies in transforming T&D-in spirit and in practice-from a funciton to a business. The authors draw on their experiences working inside Moore Corporation, DuPont, Mellon Bank, Kaiser Permanente, Texas Instruments, and other top businesses to illustrate how "Running Training Like a Business":
1. Eliminates the many hidden costs of training;
2. Re-focuses T&D from delivering training content to addressing business issues;
3. Makes T&D a full stategic partner in business decision making;
4. Ensures that training measurement is "baked in, not bolted on";
5. Improves the effectiveness and efficiency of internal and/or external T&D organizations.
Trolley and van Adelsberg lead the reader through a proven four-step process for transforming traditional training organizations into training enterprises capable of delivering unmistakable value, quarter after quarter and year after year.
Combining the talents of a professor of religion and an expert on workplace dynamics, this book continues the tradition begun by its bestselling predecessor, What Would Buddha Do (more than 30,000 copies sold), as yet another perfect tool for bringing bite-size chunks of Buddhist wisdom to give meaning to and resolve common conflicts found in everyday work.