Products

The Hamster Revolution is a timely solution to both the widespread problem of email overload as well as most people's inefficient (or nonexistent) systems for categorizing and storing email messages. This book provides the practical steps needed to deal with these problems and become more efficient in our work.

On the heels of the tremendously successful "Hamster Revolution" (over 40,000 copies sold in English and tens of thousands more in ten foreign languages) comes this equally compelling work that uses the same franchised and branded "hamster" metaphor to empower workers, managers, facilitators and anyone who experiences the universal malaise of meeting overload to fight back.

Four innovation experts from the startup world, large enterprises, nonprofits, and academia come together to reveal the secret of uncovering authentic demand to build successful innovations.

Books on innovation mostly focus on how to nurture innovative cultures and brainstorm ideas. The Heart of Innovation is the first popular book to concretely delve into what innovations really are and how to create them. Many attempts at innovation fail because customers turn out to be indifferent. The key to success is to uncover unmet authentic demand; what customers cannot be indifferent to. Through fresh case studies, ranging from how SoulCycle revolutionized the fitness industry, to how IBM built an $8 billion business on the Web, to a single mother ending abuse in a slum in Africa, The Heart of Innovation explores how authentic demand is often hidden or taken for granted.

The first half of the book explores cases where people accidentally found their way to meeting an unmet authentic demand-or failed to. The second half of the book provides a field guide to methodically identifying and building products, services, and businesses around authentic demand.

At Georgia Tech, IBM, and elsewhere, the authors have worked with scores of startups and large companies, developing a unique methodology that unpacks the black box of authentic demand and shows innovators how to search for it, recognize it, and create situations for their customers that catalyze it. They explore the differences, and different challenges, to the three types of innovation-incremental improvement, company transformation, and radical formative innovation.

Authors Chanoff, Furst, Sabbah, and Wegman take innovators and people who work with them on a new journey through innovation. Their fresh case studies, from IBM's entry to the Web, to a single mother in a slum in Kenya, make The Heart of Innovation as obsessively readable as it is informative.

If customers are already pulling your innovation from your hands, you don't need this book. Otherwise, reach for The Heart of Innovation.

Four innovation experts from the startup world, large enterprises, nonprofits, and academia come together to reveal the secret of uncovering authentic demand to build successful innovations.

Books on innovation mostly focus on how to nurture innovative cultures and brainstorm ideas. The Heart of Innovation is the first popular book to concretely delve into what innovations really are and how to create them. Many attempts at innovation fail because customers turn out to be indifferent. The key to success is to uncover unmet authentic demand; what customers cannot be indifferent to. Through fresh case studies, ranging from how SoulCycle revolutionized the fitness industry, to how IBM built an $8 billion business on the Web, to a single mother ending abuse in a slum in Africa, The Heart of Innovation explores how authentic demand is often hidden or taken for granted.

The first half of the book explores cases where people accidentally found their way to meeting an unmet authentic demand-or failed to. The second half of the book provides a field guide to methodically identifying and building products, services, and businesses around authentic demand.

At Georgia Tech, IBM, and elsewhere, the authors have worked with scores of startups and large companies, developing a unique methodology that unpacks the black box of authentic demand and shows innovators how to search for it, recognize it, and create situations for their customers that catalyze it. They explore the differences, and different challenges, to the three types of innovation-incremental improvement, company transformation, and radical formative innovation.

Authors Chanoff, Furst, Sabbah, and Wegman take innovators and people who work with them on a new journey through innovation. Their fresh case studies, from IBM's entry to the Web, to a single mother in a slum in Kenya, make The Heart of Innovation as obsessively readable as it is informative.

If customers are already pulling your innovation from your hands, you don't need this book. Otherwise, reach for The Heart of Innovation.

Four innovation experts from the startup world, large enterprises, nonprofits, and academia come together to reveal the secret of uncovering authentic demand to build successful innovations.

Books on innovation mostly focus on how to nurture innovative cultures and brainstorm ideas. The Heart of Innovation is the first popular book to concretely delve into what innovations really are and how to create them. Many attempts at innovation fail because customers turn out to be indifferent. The key to success is to uncover unmet authentic demand; what customers cannot be indifferent to. Through fresh case studies, ranging from how SoulCycle revolutionized the fitness industry, to how IBM built an $8 billion business on the Web, to a single mother ending abuse in a slum in Africa, The Heart of Innovation explores how authentic demand is often hidden or taken for granted.

The first half of the book explores cases where people accidentally found their way to meeting an unmet authentic demand-or failed to. The second half of the book provides a field guide to methodically identifying and building products, services, and businesses around authentic demand.

At Georgia Tech, IBM, and elsewhere, the authors have worked with scores of startups and large companies, developing a unique methodology that unpacks the “black box” of authentic demand and shows innovators how to search for it, recognize it, and create situations for their customers that catalyze it. They explore the differences, and different challenges, to the three types of innovation-incremental improvement, company transformation, and radical “formative” innovation.

Authors Chanoff, Furst, Sabbah, and Wegman take innovators and people who work with them on a new journey through innovation. Their fresh case studies, from IBM's entry to the Web, to a single mother in a slum in Kenya, make The Heart of Innovation as obsessively readable as it is informative.

If customers are already pulling your innovation from your hands, you don't need this book. Otherwise, reach for The Heart of Innovation.

High performers get passed over every day, and this book explains exactly why, through the story of one man's quest to find out what great leaders are actually made of.

From the international bestselling coauthor of The Secret, this business fable follows Blake Brown, a driven professional who does everything right and still loses the promotion he wanted. His mentor sends him on a journey to meet five of his late father's colleagues, and what Blake discovers changes how he understands leadership entirely.

The core insight is simple but often overlooked: Skills, execution, and industry knowledge are necessary but not sufficient. What separates good leaders from great ones lives deeper, in character.

Inside this book you will find

• the five specific character traits that define exceptional leaders,
• a story-based format that makes complex ideas easy to absorb and remember,
• a clear framework for diagnosing why capable people plateau in their careers,
• practical insight for anyone who wants to lead in a way that earns genuine followership, and
• a fast, engaging read designed for busy professionals.

This book is especially useful for high performers who feel stuck, first-time managers building their leadership identity, and organizations looking for development tools that connect with readers emotionally as well as intellectually.

Leadership is not reserved for a select few, and this book is built to prove that.

High performers get passed over every day, and this book explains exactly why, through the story of one man's quest to find out what great leaders are actually made of.

From the international bestselling coauthor of The Secret, this business fable follows Blake Brown, a driven professional who does everything right and still loses the promotion he wanted. His mentor sends him on a journey to meet five of his late father's colleagues, and what Blake discovers changes how he understands leadership entirely.

The core insight is simple but often overlooked: Skills, execution, and industry knowledge are necessary but not sufficient. What separates good leaders from great ones lives deeper, in character.

Inside this book you will find

• the five specific character traits that define exceptional leaders,
• a story-based format that makes complex ideas easy to absorb and remember,
• a clear framework for diagnosing why capable people plateau in their careers,
• practical insight for anyone who wants to lead in a way that earns genuine followership, and
• a fast, engaging read designed for busy professionals.

This book is especially useful for high performers who feel stuck, first-time managers building their leadership identity, and organizations looking for development tools that connect with readers emotionally as well as intellectually.

Leadership is not reserved for a select few, and this book is built to prove that.

High performers get passed over every day, and this book explains exactly why, through the story of one man's quest to find out what great leaders are actually made of.

From the international bestselling coauthor of The Secret, this business fable follows Blake Brown, a driven professional who does everything right and still loses the promotion he wanted. His mentor sends him on a journey to meet five of his late father's colleagues, and what Blake discovers changes how he understands leadership entirely.

The core insight is simple but often overlooked: Skills, execution, and industry knowledge are necessary but not sufficient. What separates good leaders from great ones lives deeper, in character.

Inside this book you will find

• the five specific character traits that define exceptional leaders,
• a story-based format that makes complex ideas easy to absorb and remember,
• a clear framework for diagnosing why capable people plateau in their careers,
• practical insight for anyone who wants to lead in a way that earns genuine followership, and
• a fast, engaging read designed for busy professionals.

This book is especially useful for high performers who feel stuck, first-time managers building their leadership identity, and organizations looking for development tools that connect with readers emotionally as well as intellectually.

Leadership is not reserved for a select few, and this book is built to prove that.

Great leaders create teams and companies that don't need great leaders.

That idea might stop you cold. Good.

Exhausted. Overwhelmed. You're the hero of your organization . . . and its biggest bottleneck. Every decision waits for your approval. Every problem lands on your desk. The harder you work, the more your team needs you. The behaviors that made you successful—solving problems fast, always being available, leading from the front—have become your organization's ceiling. Your competence becomes your captivity.

This is the hero trap. Most high-performing leaders don't recognize the pattern until they're burning out inside it.

Bill Flynn spent thirty years leading startups through IPOs and acquisitions before coaching hundreds of executives out of exactly this pattern. What he discovered is that the shift isn't about working differently. It's about becoming someone different—moving from the smartest person in the room to the leader who makes every room smarter than any one person.

The Hero Trap gives you the proven path. Through the story of CEO Alex Chen and Flynn's controller-builder-architect framework, you'll get

• specific diagnostics to find where you're stuck;
• frameworks to delegate authority—not just tasks;
• the tools to know when to lead from the front and when to get out of the way; and
• a system for building self-sustaining teams that scale without you.

With a foreword by Marshall Goldsmith, whose own work on leadership transformation inspired this book, The Hero Trap does what other leadership books rarely manage: It moves you from shepherding the present to designing the future.

Great leaders create teams and companies that don't need great leaders.

That idea might stop you cold. Good.

Exhausted. Overwhelmed. You're the hero of your organization . . . and its biggest bottleneck. Every decision waits for your approval. Every problem lands on your desk. The harder you work, the more your team needs you. The behaviors that made you successful—solving problems fast, always being available, leading from the front—have become your organization's ceiling. Your competence becomes your captivity.

This is the hero trap. Most high-performing leaders don't recognize the pattern until they're burning out inside it.

Bill Flynn spent thirty years leading startups through IPOs and acquisitions before coaching hundreds of executives out of exactly this pattern. What he discovered is that the shift isn't about working differently. It's about becoming someone different—moving from the smartest person in the room to the leader who makes every room smarter than any one person.

The Hero Trap gives you the proven path. Through the story of CEO Alex Chen and Flynn's controller-builder-architect framework, you'll get

• specific diagnostics to find where you're stuck;
• frameworks to delegate authority—not just tasks;
• the tools to know when to lead from the front and when to get out of the way; and
• a system for building self-sustaining teams that scale without you.

With a foreword by Marshall Goldsmith, whose own work on leadership transformation inspired this book, The Hero Trap does what other leadership books rarely manage: It moves you from shepherding the present to designing the future.

Great leaders create teams and companies that don't need great leaders.

That idea might stop you cold. Good.

Exhausted. Overwhelmed. You're the hero of your organization . . . and its biggest bottleneck. Every decision waits for your approval. Every problem lands on your desk. The harder you work, the more your team needs you. The behaviors that made you successful—solving problems fast, always being available, leading from the front—have become your organization's ceiling. Your competence becomes your captivity.

This is the hero trap. Most high-performing leaders don't recognize the pattern until they're burning out inside it.

Bill Flynn spent thirty years leading startups through IPOs and acquisitions before coaching hundreds of executives out of exactly this pattern. What he discovered is that the shift isn't about working differently. It's about becoming someone different—moving from the smartest person in the room to the leader who makes every room smarter than any one person.

The Hero Trap gives you the proven path. Through the story of CEO Alex Chen and Flynn's controller-builder-architect framework, you'll get

• specific diagnostics to find where you're stuck;
• frameworks to delegate authority—not just tasks;
• the tools to know when to lead from the front and when to get out of the way; and
• a system for building self-sustaining teams that scale without you.

With a foreword by Marshall Goldsmith, whose own work on leadership transformation inspired this book, The Hero Trap does what other leadership books rarely manage: It moves you from shepherding the present to designing the future.

America's most popular progressive radio host and New York Times bestselling author Thom Hartmann paves the way to saving our democracy.

In this powerful, sweeping history and analysis of American democracy, Thom Hartmann shows how democracy is the one form of governance most likely to produce peace and happiness among people.

With the violent exception of the Civil War, American democracy resisted the pressure to disintegrate into factionalism for nearly two centuries, and now our very system of democratic elections is at stake. So how do we save our democracy?

Hartmann's newest book in the celebrated Hidden History Series offers a clear call to action and a set of solutions with road maps for individuals and communities to follow to create a safer, more just society and a more equitable and prosperous economy.

America's most popular progressive radio host and New York Times bestselling author Thom Hartmann paves the way to saving our democracy.

In this powerful, sweeping history and analysis of American democracy, Thom Hartmann shows how democracy is the one form of governance most likely to produce peace and happiness among people.

With the violent exception of the Civil War, American democracy resisted the pressure to disintegrate into factionalism for nearly two centuries, and now our very system of democratic elections is at stake. So how do we save our democracy?

Hartmann's newest book in the celebrated Hidden History Series offers a clear call to action and a set of solutions with road maps for individuals and communities to follow to create a safer, more just society and a more equitable and prosperous economy.

America's most popular progressive radio host and New York Times bestselling author Thom Hartmann paves the way to saving our democracy.

In this powerful, sweeping history and analysis of American democracy, Thom Hartmann shows how democracy is the one form of governance most likely to produce peace and happiness among people.

With the violent exception of the Civil War, American democracy resisted the pressure to disintegrate into factionalism for nearly two centuries, and now our very system of democratic elections is at stake. So how do we save our democracy?

Hartmann's newest book in the celebrated Hidden History Series offers a clear call to action and a set of solutions with road maps for individuals and communities to follow to create a safer, more just society and a more equitable and prosperous economy.

Popular progressive radio host and New York Times bestselling author Thom Hartmann reveals how and why attempts to implement affordable universal healthcare in the United States have been thwarted and what we can do to finally make it a reality.

"For-profit health insurance is the largest con job ever perpetrated on the American people—one that has cost trillions of dollars and millions of lives since the 1940s,” says Thom Hartmann.

Other countries have shown us that affordable universal healthcare is not only possible but also effective and efficient. Taiwan's single-payer system saved the country a fortune as well as saving lives during the coronavirus pandemic, enabling the country to implement a nationwide coronavirus test-and-contact-trace program without shutting down the economy. This resulted in just ten deaths, while more than 500,000 people have died in the United States.

Hartmann offers a deep dive into the shameful history of American healthcare, showing how greed, racism, and oligarchic corruption led to the current “sickness for profit” system. Modern attempts to create versions of government healthcare have been hobbled at every turn, including Obamacare.

Popular progressive radio host and New York Times bestselling author Thom Hartmann reveals how and why attempts to implement affordable universal healthcare in the United States have been thwarted and what we can do to finally make it a reality.

"For-profit health insurance is the largest con job ever perpetrated on the American people—one that has cost trillions of dollars and millions of lives since the 1940s,” says Thom Hartmann.

Other countries have shown us that affordable universal healthcare is not only possible but also effective and efficient. Taiwan's single-payer system saved the country a fortune as well as saving lives during the coronavirus pandemic, enabling the country to implement a nationwide coronavirus test-and-contact-trace program without shutting down the economy. This resulted in just ten deaths, while more than 500,000 people have died in the United States.

Hartmann offers a deep dive into the shameful history of American healthcare, showing how greed, racism, and oligarchic corruption led to the current “sickness for profit” system. Modern attempts to create versions of government healthcare have been hobbled at every turn, including Obamacare.

Popular progressive radio host and New York Times bestselling author Thom Hartmann reveals how and why attempts to implement affordable universal healthcare in the United States have been thwarted and what we can do to finally make it a reality.

“For-profit health insurance is the largest con job ever perpetrated on the American people-one that has cost trillions of dollars and millions of lives since the 1940s,” says Thom Hartmann. Taiwan's single-payer system enabled the country to implement a nationwide coronavirus test-and-contact-trace program without shutting down its economy, resulting in just seven deaths, while in the United States more than 350,000 have died.

Hartmann offers a deep dive into the shameful history of American healthcare, showing how greed, racism, and oligarchic corruption led to the current “sickness for profit” system. Modern attempts to create some kind of government healthcare have been hobbled at every turn-including Obamacare, which Hartmann regards as basically a sellout to the health insurance industry.

There is a simple solution: Medicare for all. Hartmann describes the extraordinary benefits it would provide the American people and economy and the steps we need to take to make it a reality. It is time for America to join every industrialized country in the world and make health a right, not a privilege.