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Visionaries and idealists are often dismissed as being, well, mad—stark-raving loonies. POSITIVELY M.A.D. turns such labels around—telling the stories of people who courageously pursued “crazy” ideas that challenged conventional thinking, re-imagined the way things could and should work, and, ultimately, made a difference. This compelling and moving guide to personal empowerment offers stories, advice, examples, and ideas that can be immediately applied in your own life.

Told by more than 50 of Berrett-Koehler Publishers' bestselling authors—renowned business, community, and thought leaders—these stories show how people around the world are creating positive change in their communities, despite the challenges of our times.

Featuring contributions by more than 50 of Berrett-Koehler's most renowned authors, Positively M.A.D. is a collection of stories about real people making real changes, large and small, in their organizations and communities. The founder of an adoption agency specialzing in placing "unadoptable" children. A former big-city mayor, the son of a convict, who now works with the children of convicts. A psychiatrist who was able to take his severely ill patients to their first Chicago Bears game by unexpectedly tapping into the kindness of the fans. An office worker who transforms a malcontent colleague with the gift of a chocolate cake. A woman who salvages used computers and donates them to Africa.

These engaging, optimistic, "can do" vignettes-organized around twelve different "lessons" that provide the chapter headings-are designed to inspire people to resolve their disillusionment by getting off the couch and doing something.

As editor Bill Treasurer writes, "Regardless of our station in life, each of us is entitled, and perhaps obliged, to etch our initials onto the tree of humanity. Despite the complexity of the world's problems and inadequacies, and despite our own frustration with the current state of affairs, we can indeed Make A Difference."

The two methods most frequently employed to solve our toughest social problems—either relying on violence and aggression or submitting to endless negotiation and compromise—are fundamentally flawed. This is because the seemingly contradictory drives behind these approaches—power, the desire to achieve one's purpose, and love, the urge to unite with others—are actually complementary. As Dr. Martin Luther King Jr. put it, “Power without love is reckless and abusive, and love without power is sentimental and anemic.” But how do you combine them?

For the last twenty years Adam Kahane of Reos Partners and the University of Oxford has worked around the world on many tough and vital challenges: food security, health care, economic development, judicial reform, peacemaking, climate change. In this extraordinary book he draws on this experience to delve deeply into the dual natures of both power and love, exploring their subtle and intricate interplay. With disarming honesty Kahane relates how, through trial and error, he has learned to balance them and offers practical guidance for how others can learn that balance as well.

A new approach, proven in the field, for making progress on our most important and difficult collective challenges Based on Kahane’s first-hand experiences working with teams of business, government and civil society leaders around the world Profound, personal and practical The two main ways that people try to solve their toughest group, community and societal problems are fundamentally flawed. They either push for what they want at all costs—in it’s most extreme form this means war—or try to completely avoid conflict, sweeping problems under the rug in the name of a superficial ”peace.” But there is a better way: combining these two seemingly contradictory approaches. Adam Kahane argues that each is a reflection of two distinct, fundamental drives: power, the single-minded desire to achieve one’s solitary purpose; and love, the drive towards unity. They are inextricable parts of human nature, so to achieve lasting change you have to able to work fluidly with both. In fact, each needs the other. As Martin Luther King put it, “Power without love is reckless and abusive, and love without power is sentimental and anemic.” Kahane delves deeply in the dual nature of power and love, exploring their complex and intricate interplay. With disarming honesty he relates how, through trial and error, he learned to balance between them, shifting from one to the other as though learning to walk—at first falling, then stumbling forward, and finally moving purposefully toward true, lasting reconciliation and progress. For the last twenty years Kahane has worked around the world on a variety of challenges: economic development, food security, health care, judicial reform, peace making, climate change. He has worked with diverse teams of leaders—executives and politicians, generals and guerillas, civil servants and trade unionists, community activists and United Nations officials, clergy and artists. He has seen, up close and personal, examples of inspiring progress and terrifying regress. Power and Love reports what he has learned from these hard-won experiences.

War and peace are the two main ways that people try to solve our toughest group, community, and societal conflicts. Kahane shows why neither approach works and offers a different, better way – combining love and power – to solve these conflicts.

WINNER OF THE 2015 SILVER MEDAL IPPY AWARD IN BUSINESS/CAREER/SALES.

Betsy Polk and Maggie Chotas have learned something powerful: when women work together they discover a level of support, flexibility, confidence, accountability, and freedom to be themselves that they rarely find in other work relationships. Drawing on their own twelve-year partnership and from interviews with 125 women business partners, Polk and Chotas demolish the myths that keep women from collaborating and offer advice for handling a host of potential challenges. This groundbreaking book shows that when women team up—combining complementary skills, channeling their egos into the partnership, and encouraging each other—they can work as full equals to achieve something that's exponentially greater than each woman alone.

WINNER OF THE 2015 SILVER MEDAL IPPY AWARD IN BUSINESS/CAREER/SALES.

Betsy Polk and Maggie Chotas have learned something powerful: when women work together they discover a level of support, flexibility, confidence, accountability, and freedom to be themselves that they rarely find in other work relationships. Drawing on their own twelve-year partnership and from interviews with 125 women business partners, Polk and Chotas demolish the myths that keep women from collaborating and offer advice for handling a host of potential challenges. This groundbreaking book shows that when women team up—combining complementary skills, channeling their egos into the partnership, and encouraging each other—they can work as full equals to achieve something that's exponentially greater than each woman alone.

Female partnerships are deeply rewarding and a powerful way for women to advance in a world still suffering from gender bias. So why don't women work together more often? Polk and Chotas address the myths and fears that keep women from partnering and offer expert advice on how to make female partnerships thrive.

Make the Right Choice - Enhance Your Ethical Decision Making Skills Today!
Ethical issues arise in all walks of life, but none have implications as far-reaching and serious as those related to public management. Most people working in the public sector want to do the "right" thing, but the issues can be highly complex or just not lend themselves to easy answers. Practical Ethics in Public Administration, Third Edition, provides the tools, techniques, and methods needed to help meet these challenges. This completely updated third edition provides public sector professionals the information they need to face the ethical issues that arise in the course of a day's work, address those issues with greater self-assurance, perform their duties in an ethically justifiable manner, and explain their actions reasonably.
This new edition:
• Covers emerging ethical issues surrounding public-private partnerships
• Examines the shift from compliance-based to integrity-based ethics programs
• Explores the context of moral competency

Make the Right Choice - Enhance Your Ethical Decision Making Skills Today!
Ethical issues arise in all walks of life, but none have implications as far-reaching and serious as those related to public management. Most people working in the public sector want to do the "right" thing, but the issues can be highly complex or just not lend themselves to easy answers. Practical Ethics in Public Administration, Third Edition, provides the tools, techniques, and methods needed to help meet these challenges. This completely updated third edition provides public sector professionals the information they need to face the ethical issues that arise in the course of a day's work, address those issues with greater self-assurance, perform their duties in an ethically justifiable manner, and explain their actions reasonably.
This new edition:
• Covers emerging ethical issues surrounding public-private partnerships
• Examines the shift from compliance-based to integrity-based ethics programs
• Explores the context of moral competency

This book is a comprehensive guide to an exciting new approach that managers at any level can use to transform their corners of government.

Whether people want more government or less, everyone wants an efficient government. Traditional thinking is that this requires a government to be run more like a business. But a government is not a business, and this approach merely replaces old problems with new ones.

In their six-year, five-country study of seventy-seven government organizations-ranging from small departments to entire states-Alan Robinson and Dean Schroeder found that the predominant private-sector approaches to improvement don't work well in the public sector, while practices that are rare in the private sector prove highly effective. The highest performers they studied had attained levels of efficiency that rivaled the best private-sector companies.

Rather than management making the improvements, as is the norm in the private sector, these high-performers focused on front-line-driven improvement, where most of the change activity was led by supervisors and low-level managers who unleashed the creativity and ideas of their employees to improve their operations bit by bit every day.

You'll discover how Denver's Department of Excise and Licenses reduced wait times from an hour and forty minutes to just seven minutes; how the Washington State Patrol garage tripled its productivity and became a national benchmark; how a K8 school in New Brunswick, Canada, boosted the percentage of students reading at the appropriate age level from 22 percent to 78 percent; and much more.

This book is a comprehensive guide to an exciting new approach that managers at any level can use to transform their corners of government.

Whether people want more government or less, everyone wants an efficient government. Traditional thinking is that this requires a government to be run more like a business. But a government is not a business, and this approach merely replaces old problems with new ones.

In their six-year, five-country study of seventy-seven government organizations-ranging from small departments to entire states-Alan Robinson and Dean Schroeder found that the predominant private-sector approaches to improvement don't work well in the public sector, while practices that are rare in the private sector prove highly effective. The highest performers they studied had attained levels of efficiency that rivaled the best private-sector companies.

Rather than management making the improvements, as is the norm in the private sector, these high-performers focused on front-line-driven improvement, where most of the change activity was led by supervisors and low-level managers who unleashed the creativity and ideas of their employees to improve their operations bit by bit every day.

You'll discover how Denver's Department of Excise and Licenses reduced wait times from an hour and forty minutes to just seven minutes; how the Washington State Patrol garage tripled its productivity and became a national benchmark; how a K8 school in New Brunswick, Canada, boosted the percentage of students reading at the appropriate age level from 22 percent to 78 percent; and much more.

This book is a comprehensive guide to an exciting new approach that managers at any level can use to transform their corners of government.

Whether people want more government or less, everyone wants efficient government. But most innovation efforts try to change the very nature of government-such as dismantling bureaucracy or privatizing services-and thus they usually fail.

Alan Robinson and Dean Schroeder accept government on its own terms and simply ask how some existing organizations are dramatically improving their performance. What they found is that the best innovations come not from the top down but from the bottom up.

Drawing on their study of seventy government organizations and interviews with nearly 1,000 people in the United States, Canada, the United Kingdom, Denmark, and Sweden, they found that the most innovative agencies and offices solicited and implemented ideas from frontline workers, the people who directly serve the public.

These often modest, pragmatic improvements can have a huge cumulative effect. For example, the Denver Department of Excise and Licenses was able to cut its average wait time from an hour and forty minutes to just seven minutes. Robinson and Schroeder offer a comprehensive guide for systematically collecting, evaluating, and implementing game-changing frontline ideas.

Reading group discussion guide available in book.

This new edition of an award-winning risk management classic is more actionable than ever with new chapters on facilitating risk conversations and running a risk workshop.

Risk isn't just about threat; it's also about opportunity. You have to be ready to take advantage of the most unexpected events—good or bad—with any project you are managing. But how does this work in practice? The Active Threat and Opportunity Management (ATOM) methodology offers a simple, scalable risk process that applies to all projects in all industries and business sectors. For each process step, the authors offer practical advice, hints, and tips on how to get the most out of the risk management process.

Risk management really can work in practice. This Project Management Institute award-winning methodology is already used by top corporations. Whether you are someone with no prior knowledge of risk management or someone who simply needs guidance on how to apply risk management successfully, this book will help you tackle the ups and downs of this unpredictable world.

This new edition of an award-winning risk management classic is more actionable than ever with new chapters on facilitating risk conversations and running a risk workshop.

Risk isn't just about threat; it's also about opportunity. You have to be ready to take advantage of the most unexpected events—good or bad—with any project you are managing. But how does this work in practice? The Active Threat and Opportunity Management (ATOM) methodology offers a simple, scalable risk process that applies to all projects in all industries and business sectors. For each process step, the authors offer practical advice, hints, and tips on how to get the most out of the risk management process.

Risk management really can work in practice. This Project Management Institute award-winning methodology is already used by top corporations. Whether you are someone with no prior knowledge of risk management or someone who simply needs guidance on how to apply risk management successfully, this book will help you tackle the ups and downs of this unpredictable world.

This new edition of an award-winning risk management classic is more actionable than ever with new chapters on facilitating risk conversations and running a risk workshop.


Risk isn't just about threat; it's also about opportunity. You have to be ready to take advantage of the most unexpected good or bad events, or you'll lose out on major revenue opportunities. The Active Threat and Opportunity Management (ATOM) methodology helps companies, leaders, and project managers worldwide find the best strategy for taking advantage of unexpected events.

This Project Management Institute award-winning methodology is already used by top corporations. Will your organization be the next to take advantage of these brand-new chapters on risk workshops and risk facilitation? Exploit these ingenious techniques to get everyone in your organization on the same page about how much risk can be tolerated and make sure your MBA students and project managers are prepared to tackle the ups and downs of this risky world.

Plenty of research has been done on why companies go terribly wrong, but what makes companies go spectacularly right? That’s the question that Kim Cameron asked over a decade ago. Since then, Cameron and his colleagues have uncovered the principles and practices that set extraordinarily effective organizations apart from the merely successful. In his previous book Positive Leadership, Cameron identified four strategies that enable these organizations, and the individuals within them, to flourish: creating a positive climate, positive relationships, positive communication, and positive meaning. Here he lays out specific tactics for implementing them. These are not feel-good nostrums—study after study (some cited in this book) have proven positive leadership delivers breakthrough bottom-line results. Thanks to Cameron’s concise how-to guide, now any organization can be “positively deviant,” achieving outcomes that far surpass the norm.